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What Is Square Payroll?

The company that made it easy to accept credit cards now makes it easy to pay your team. Square Payroll is a full-service payroll product available online or via free mobile app (iOS and Android). Pay W-2 employees, 1099 contractors, or both. Unlimited pay runs and all tax filings included for just $35/month plus $5/person paid. Square handles all payroll tax calculations and payments. You can also access employee benefits like health insurance and retirement savings plans. Available nationwide.

Who Uses Square Payroll?

Small to medium size business employers with up to 100 employees. Salaried or hourly employees. Pay W-2 employees, 1099 contractors, or both.

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Reviews of Square Payroll

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Troy
Troy
Marketing Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Square Payroll makes Payroll easy

5.0 2 years ago

Pros:

The Direct Deposit feature of Square Payroll makes paying employees a very streamlined and simple procedure. The W-2 Preparation features makes tax season a breeze. Sending employees W2s is all within the app. Vacation/Leave Tracking has truly increased the productivity of payroll and bookkeeping. This is the ultimate feature for this application.

Cons:

I feel as though with time Square Payroll will rollout a more aesthetically pleasing interface but I do not find any cons.

Bryan
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Perfect Solution for a Small Business Owner

5.0 3 years ago

Comments: We could not be happier with the Value of Square Payroll for our small business. It was exactly what our business needed and we love it. We were very nervous about taxes and getting folks paid correctly not being business owners before. Square Payroll made it incredibly easy to get setup, and then they just take care of it all. Then we get nice reports to get to my accountant, and all of the information you may need you can dowload at any time. It's an incredible value.

Pros:

The ease of use and setup of Square Payroll was incredible. It honestly is a plug and play type of software. Being a new small business owner Square Payroll was exactly what we were looking for. It's also great to have a one stop shop. We use Square Point of Sale in our shop, and to be able to get all of the sales information as well as payroll information from the same place is incredibly convenient.

Cons:

Our small business runs payroll once a month. We wanted to run payroll on the 15th of each month. Changing/customizing the date on the monthly payroll was not an option (monthly runs on the 1st of each month). Not a show stopper by any means.

Laura
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great in some ways, very expensive in others

3.0 2 years ago

Comments: I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms.

Pros:

The ease of paying employees when I want to and knowing all the tax forms are done for me is great!

Cons:

Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end.

Michelle
Owner/Hairstylist in US
Cosmetics, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Effecient and Timely

5.0 3 years ago

Comments: My overall experience with payroll has been amazing. Even when my account was compromised, Square still made sure that my employees got paid.

Pros:

Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion.

Cons:

Nothing bad that I can really say about square payroll.

Amanda
Co-owner in US
Food Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Happy with my purchase

5.0 3 years ago

Pros:

The ease of use is the biggest pro for me. Requires very little prep work for me to prepare payroll, unlike other companies I have used in the past.

Cons:

There is very little downside to Square Payroll, the only issue I have come across has been that I am not able to cancel or make any changes to payroll later in the week. There have been times where I have made an error and did not realize it until midweek and it is already too late to make any changes.