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What Is Square Appointments?

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated POS that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.

Who Uses Square Appointments?

Salons (beauty, hair, and nail), barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs

Where can Square Appointments be deployed?

Cloud-based
On-premise

About the vendor

  • Square
  • Located in San Francisco, US
  • Founded in 2009

Square Appointments support

  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Ireland, Japan and 3 others

Languages

English, French, Japanese, Spanish

Square Appointments pricing

Starting Price:

US$0.00/month
  • Yes, has free trial
  • Yes, has free version

Square Appointments has a free version and offers a free trial. Square Appointments paid version starts at US$0.00/month.

About the vendor

  • Square
  • Located in San Francisco, US
  • Founded in 2009

Square Appointments support

  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Ireland, Japan and 3 others

Languages

English, French, Japanese, Spanish

Square Appointments videos and images

Square Appointments Software - Square Appointments scheduling
Square Appointments Software - Square Appointments details
Square Appointments Software - Square Appointments book appointment
Square Appointments Software - Square Appointments reminders
Square Appointments Software - Square Appointments upcoming appointments
View 6 more
Square Appointments video
Square Appointments Software - Square Appointments scheduling
Square Appointments Software - Square Appointments details
Square Appointments Software - Square Appointments book appointment
Square Appointments Software - Square Appointments reminders
Square Appointments Software - Square Appointments upcoming appointments

Features of Square Appointments

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Class Management
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Customer Database
  • Customer Support
  • Customisable Branding
  • Data Security
  • EMR/EHR
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • For Medical Spas
  • For Physical Therapy
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • SOAP notes
  • Scheduling
  • Service Catalogue
  • Staff Management
  • Third-Party Integrations
  • Treatment Planning
  • Waiting Time Tracking
  • Website Integration

Square Appointments Alternatives

StyleSeat is the premier marketplace to discover, book and pay for top beauty & grooming professionals.
Reach more clients with the simple, customizable scheduling solution that looks and feels as good as a day at the salon. Learn more about Acuity Scheduling
Simple & modern scheduling software built for sales and marketers. Used by businesses of all sizes and various industries.
Setmore offers a free, online scheduling platform for you to connect with your customers.
Google Calendar is a scheduling solution that helps users create shareable calendars and schedule team meetings or events.
Calendly helps individuals, teams, and organizations globally automate the meeting lifecycle by removing the scheduling back and forth.
Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency.
An all-in-one point-of-sale & payments system, Clover integrates the functions of a cash register, card payment terminal, & POS system.
Love the job, hate the paperwork? Keep client files organized and admin work automated so you can spend more time caring for clients.

Reviews of Square Appointments

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Carolyn
Carolyn
COO, Owner in US
Verified LinkedIn User
Veterinary, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Square appointments isn't made for mobile services, which we are. But we still use it.

5.0 9 months ago

Comments: Setting up our clients too me forever, about 3 months. but that's because we were a mess going in. Customer service is exceptional, and easier to get ahold of than you would expect. There are several bells and whistles tat we were not expecting. Things we didn't know we need but now couldn't live without. Our clients recognize the product, so they are happier using it. We would recommend this product

Pros:

We like that our clients recognize the product, and are less skeptical to use it. We like the POS integration. We like the customization of our receipts and the reminders to book again.We like the organization of our customers.

Cons:

We wish there were more options to show the different stages of an appointment (appt offered, scheduled, confirmed, canceled, completed). We wish there were rout optimizations. We wish you worked better for mobile business. And AI that keeps road/weather conditions as well as distance between clients in mind would be a fantastic start.

Anthony
University Intern in Ecuador
Verified LinkedIn User
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Square Appointments: A Powerful Tool for Appointment Scheduling

4.0 last year

Comments: As a IT intern in the University, I had the opportunity to work with Square Appointments in a small business project. I found the software to be user-friendly and intuitive, with a range of features that helped the business to manage their appointment scheduling and customer information. The online booking feature was particularly helpful, as it allowed clients to easily book appointments at their convenience. The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting procedure for both staff and clients.

Pros:

Square Appointments is a thorough appointment scheduling program that provides a number of features to aid businesses in streamlining their appointment-making procedures. Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with its user-friendly interface. Additionally, this software allows for a great deal of customization, including the ability to program automatic appointment confirmations and reminders via email or text message.

Cons:

One downside of Square Appointments is that it can be relatively expensive, particularly for small businesses or independent professionals. Additionally, some users have reported issues with the software's mobile app, including slow loading times and glitches.

Lisa
Stylist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Appointment scheduling made easy!

5.0 last month New

Pros:

I absolutely love this app. I can keep track of my appointments and allow my clients to make or change an appointment. It's so easy to use! Plus, the reminders are automatic so I do not have to take time to send these out manually. Huge time saver!

Cons:

I really cannot think of any cons. I really enjoy this service.

Amber
Nail salon in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Not my favorite for appointments

2.0 last month New

Pros:

I didn’t really enjoy it for appointments prefer it for credit card swiping

Cons:

I was not a fan of trying to integrate my my books to it. It wasn’t an easy transfer

bridgette
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Appointments made easy

5.0 2 months ago New

Pros:

This online booking feature is phenomenal. Customers can access the site or app anytime day or night. I like the features of being able to choose from different colors or layouts. My customers also provided great feedback about receiving reminder text messages as an appointment approaches.

Cons:

Nothing is nothing I dont like about the software.