Who Uses This Software?

Cloud-based fax solution for businesses of all sizes in food, electronics, life sciences & chemical industry that helps in data automation & processing fax orders.

Average Ratings

1 review
  • Overall 4/5
  • Ease of Use 4/5
  • Customer Service 4/5
  • Features 3/5
  • Value for Money 3/5

Product Details

  • Pricing Details Contact Esker for pricing details
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Webinars
    Documentation

Vendor Details

  • Esker
  • http://www.esker.com

About Esker Fax/VSI-Fax

Multi-platform fax solution that enables users to receive and send faxes within their enterprise applications or through their emails.

Esker Fax/VSI-Fax Features

  • Archiving & Retention
  • Automated Routing
  • Delivery Management
  • Email to Fax
  • Fax to Email
  • FoIP
  • Whitelisting/Blacklisting

Esker Fax/VSI-Fax Most Helpful Reviews

Email to fax made easy

Reviewed on 25/7/2018
Jamie S.
Helpdesk Specialist
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Allows us to no longer have fax machines in our organization and send / receive faxes via email.

Pros: With faxing being such an outdated technology, this allows us to have fax numbers that easily goes to our email.
Easy to log in and adjust our fax numbers/email address.
Easy to create additional fax to email accounts.
Allows anyone in our entire organization to send a fax from email.
Allows you to check the logs and see status of all sent/receieved logs.
Technical Support has been great for resolving all my problems in a timely manner.
No more fax machines! Thank god.

Cons: One time I deleting a transport number because I was going to re-create it to re-purpose it, only to find out I couldn't easily go back in and re-create it. Had to contact support to get them to add it back. I received no indication when deleting that this would happen and it caused a delay in getting that fax number re-purposed.
Other than that, I can't think of any cons as it works great.
Set it up and forget it.

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