Leapsome

Leapsome is characterized by its simplicity and user-oriented design

Pros:

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

Cons:

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

Leapsome gave us a way to hold 360s that worked with our unique company structure

Comments: Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros:

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons:

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Alternatives Considered: Lattice, Impraise and Small Improvements

Reasons for Switching to Leapsome: What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

Contribute effectively to enhancing employee capabilities & transparently assessing performance

Comments: By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity.

Pros:

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons:

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

Just poor

Comments: The idea is great but the product quality is so low. The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list. would not recommend.

Pros:

Helps to get and receive feedback remotely.

Cons:

User experience and bugs. Clunky piece of a software.

good value for money

Comments: It's been a year now since we implemented Leapsome and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5* rating platform .

Pros:

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

Cons:

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

Alternatives Considered: Lattice and Bob

Reasons for Switching to Leapsome: Value for manue