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What Is Xero?

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Automate tasks like invoicing and reporting, and get a full picture of your business with up-to-date financial data. Xero accounting software allows you to connect to your bank so you can set up feeds from any number of bank accounts and reconcile bank transactions on a daily basis.

Who Uses Xero?

Accounting for Small Business

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Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rino
Rino
Partner in South Africa
Verified LinkedIn User
Accounting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Xero - The Cloud Based Software of the future

5.0 2 years ago

Comments: Fantastic product with fantastic support and really meaningful input from the actual company staff

Pros:

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Cons:

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Laura
Laura
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

To keep track of finances, Xero is a small business' best friend

4.0 2 years ago

Comments: We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

Pros:

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

Cons:

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Kieran
Mortgage and Insurance Adviser in New Zealand
Financial Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Useful way to track your business' performance

5.0 2 weeks ago New

Comments: Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing.

Pros:

Super easy to track and stay on top of my business financials.

Cons:

It can be hard to get help and support, and also to set up new reports.

Jeff
Head of Finance in US
Oil & Energy, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best for experienced accountants.

3.0 4 weeks ago New

Comments: Easy to setup. We never had trouble with Xero. We liked being able to easily customize reports.

Pros:

Easy, simple interface. No multi-layer menus or hard-to-find commands. Easy to find options and customize.

Cons:

The product is meant for more advanced accountants. It doesn't lead you through accounting procedures like QuickBooks. Xero is meant for experienced accountants.

Monika
Finance and Support Manager in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing at efficiency

5.0 3 months ago

Comments: Overall I can't imagine using different software. We briefly used Sage for payroll and it was too detailed and clunky, with Xero it was an easy setup and efficient process each time.

Pros:

Simplicity and ease of use. You don't have to be a qualified accountant to be able to use it, but if you are, the whole system is very helpful and you can automate so much!

Cons:

The support takes time to get your ticket answered but when it is, any follow-ups are quick.