---
description: Learn more about Smartz Commz price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartz Commz Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Smartz Commz](/software/169550/smartz-chat)

# Smartz Commz

Canonical: https://www.capterra.ie/software/169550/smartz-chat

> A complete integrated voice and&#10;omnichannel platform.&#10;&#10;Increase sales and customer loyalty on a single platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Smartz Commz?

Your EPIC CX platform

## About the vendor

- **Company**: Smartz Solutions
- **Founded**: 2016

## Commercial Context

- **Starting Price**: ZAR 100.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: First Supervisor license included.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: South Africa, United States

## Features

- CRM
- Content Management
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalisation
- Reporting & Statistics
- Template Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.ie/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.ie/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.ie/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.ie/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.ie/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/169550/smartz-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169550/Smartz-Chat/> |
| en-AE | <https://www.capterra.ae/software/169550/smartz-chat> |
| en-AU | <https://www.capterra.com.au/software/169550/smartz-chat> |
| en-CA | <https://www.capterra.ca/software/169550/smartz-chat> |
| en-GB | <https://www.capterra.co.uk/software/169550/smartz-chat> |
| en-IE | <https://www.capterra.ie/software/169550/smartz-chat> |
| en-IL | <https://www.capterra.co.il/software/169550/smartz-chat> |
| en-IN | <https://www.capterra.in/software/169550/smartz-chat> |
| en-NZ | <https://www.capterra.co.nz/software/169550/smartz-chat> |
| en-SG | <https://www.capterra.com.sg/software/169550/smartz-chat> |
| en-ZA | <https://www.capterra.co.za/software/169550/smartz-chat> |

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