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What Is ArcTitan Email Archiving?

ArcTitan is an email archiving and email data protection (EDP) solution allowing users to securely archive emails and simply retrieve them. ArcTitan is compliant, fast, secure, and M365 friendly.

You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings.

Your email data is always available, replicated and secure.

Who Uses ArcTitan Email Archiving?

SMEs, MSPs, Enterprise, Business, legal, GDPR compliance, Education, Law, Public Sector.

Where can ArcTitan Email Archiving be deployed?

Cloud-based
On-premise

About the vendor

  • TitanHQ
  • Located in Galway, Ireland
  • Founded in 1995

ArcTitan Email Archiving support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 148 others

Languages

Brazilian Portuguese, Chinese, Czech, Dutch, English and 18 others

ArcTitan Email Archiving pricing

Starting Price:

US$4.00/month
  • No free trial
  • No free version

ArcTitan Email Archiving does not have a free version and does not offer a free trial. ArcTitan Email Archiving paid version starts at US$4.00/month.

Pricing plans

About the vendor

  • TitanHQ
  • Located in Galway, Ireland
  • Founded in 1995

ArcTitan Email Archiving support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 148 others

Languages

Brazilian Portuguese, Chinese, Czech, Dutch, English and 18 others

ArcTitan Email Archiving videos and images

ArcTitan Email Archiving Software - ArcTitan Search Page
ArcTitan Email Archiving Software - ArcTitan
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ArcTitan Email Archiving video
ArcTitan Email Archiving Software - ArcTitan Search Page
ArcTitan Email Archiving Software - ArcTitan

Features of ArcTitan Email Archiving

  • Access Controls/Permissions
  • Archiving & Retention
  • Audit Management
  • Backup and Recovery
  • Commenting/Notes
  • Compliance Management
  • Data Discovery
  • Data Import/Export
  • Data Profiling
  • Data Retention Management
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Encryption
  • Full Text Extraction
  • Metadata Extraction
  • Multimedia Archiving
  • Policy Management
  • Risk Management
  • Search/Filter
  • Secure Data Storage
  • Storage Management
  • Third-Party Integrations
  • Topic Clustering
  • Version Control
  • eDiscovery

ArcTitan Email Archiving Alternatives

Jatheon Cloud helps organizations capture, store, search, and manage electronic communications for compliance and ediscovery.
Data archiving solution that enables businesses to archive emails and information from messaging systems, servers, social media & more
Email encryption platform that helps businesses to send encrypted emails to external stakeholders & team members to prevent data leaks.
Cloud-based solution that enables businesses to manage email security with threat, spam, virus, and spooling protection.
An integrated suite of applications include email, calendar and address book that are accessed via the Internet 24/7.
Email archiving solution for long-term data retention with three tamper-proof encrypted copies protecting your content from data loss.
Industry-leading data protection helps businesses of all sizes through data encryption, compliance, file management and cloud backup.
Email management platform that lets businesses monitor electronic mail archives, manage conversation threads, and prevent data leakage.
Text, Email, and Social media archiving solution for regulatory compliance, eDiscovery, litigation, storage, and PST management.

Reviews of ArcTitan Email Archiving

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
37%
Robert
Robert
Head of IT in Australia
Verified LinkedIn User
Chemicals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Quick and easy Email archiving

5.0 3 years ago

Comments: We moved form Lotus notes email on premise and needed a way to have access to more mail more easily than in the Outlook 365 environment. We also needed to ensure every email was captured in a single searchable location.

Pros:

It a real set and forget system It was easy to configure and setup. Once the new

Cons:

It was not straight forward to assign different email accounts to other users. Also having to switch accounts to privieledged to do a full archive search could be a little better handled.

Sean
IT Consultant in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Archiving Product

5.0 3 months ago

Comments: The support, service, and onboarding has all been fantastic

Pros:

Great pricing structure, and much easier to implement for new clients than it used to be

Cons:

Licenses are to be purchased in blocks of 25

Alternatives Considered: Carbonite

Reasons for Switching to ArcTitan Email Archiving: Much nicer user interface albeit slightly more expensive

Christian
CEO in Belgium
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy and does what it says

4.0 2 years ago

Pros:

Setup is a bit complicated, but then when it's launched all is well.User interface needs to be more intuitive.

Cons:

Setup was a hassle and needs to be simplified

Mario
IT Director in US
Fine Art, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Would use TitanHQ again

4.0 3 months ago

Comments: It's been pretty much 'set it and forget it'. Setup was pretty easy, and wall led through the process. Searches work ok. Have not tried yet to upload older emails, but they provide an important facility.

Pros:

It provides a complete solution for email archiving.

Cons:

It can get a little complicated at times, but a necessary evil in dealing with the security requirements. Not particularly fast to work with.

Alternatives Considered: Email Archiving and MailStore Server

Reasons for Choosing ArcTitan Email Archiving: Old software was outdated and had to be replaced.

Switched From: GFI Archiver

Reasons for Switching to ArcTitan Email Archiving: Support and price were leading factors, and needed to be in compliance.

Micael
IT Systems Administrator in Singapore
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good product with great support

4.0 2 months ago

Comments: Great, the onboarding and support was a pleasant surprise

Pros:

It just works and the support is top notch!

Cons:

The user interface could be nicer and more modern

Alternatives Considered: Dropsuite Email Archiving

Reasons for Choosing ArcTitan Email Archiving: We were looking for a cloud solution and easier management

Switched From: GFI Archiver

Reasons for Switching to ArcTitan Email Archiving: TitanHQ was more focused on email and overall cheaper

Callum
Supportdesk Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ARC Titan for our Clients

4.0 2 years ago

Comments: I like the experience of administering the product for our client. I found it was enough to setup and police with policies that our clients needed.

Pros:

Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck.

Cons:

We've not really hit any issues with the product.

Alternatives Considered: Microsoft 365

Reasons for Switching to ArcTitan Email Archiving: It was a 3rd party solution. 365 had the emails already. If something happened to Microsoft then it would all have been lost. If it is in 2 places then the data is better protected.

Lane
Director of IT in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

great product

5.0 4 years ago

Comments: great support staff. love the product. we tried to use in place archiving with O365 but it seemed to cause more headaches for end users. arctitan is very simple to use and you can retain emails forever, even after an employee leaves, at no additional cost as arctitan does not charge a license if there is no associated O365 license being used. thats a bonus!

Pros:

very easy to use. much better search tool than Microsoft E-discovery when searching for emails. once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search.

Cons:

the setup took a little longer than we liked.

Alternatives Considered: Zix Email Encryption and Barracuda Email Security Gateway

Reasons for Choosing ArcTitan Email Archiving: other product was problematic for end users.

Switched From: Microsoft 365

Reasons for Switching to ArcTitan Email Archiving: barracuda was too expensive and Zix was built on older tech.

Egil
IT Manager in Norway
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

We are very happy with ArcTitan

4.0 4 years ago

Comments: Very good experience, it works "out of the box"

Pros:

It's easy to use and setup and the mailbox reader work great to import current mailbox

Cons:

The Outlook "Integration" is is difficult to mass deploy to users.

Alternatives Considered: Jatheon Archiving Suite

Reasons for Choosing ArcTitan Email Archiving: Want to switch to Cloud solution with better search functionality

Switched From: EMC SourceOne

Reasons for Switching to ArcTitan Email Archiving: The possibility to "be forgotten" delete mail in mail archive.

Jorge
IT Manager in US
Warehousing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great solution to search corporate emails history

5.0 3 months ago

Comments: It has been very helpful to find support on specific questions for follow up. We make querys using our internal refences and get a full history of emails between us and our customers.

Pros:

It's very easy to use and configure. Fast to retrieve information and easy to create customized querys.

Cons:

Once I found an email that I need a copy, I can't forward it to another email.

Karel
Document Control in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

ArcTitan is a great automatic email archiving system

4.0 3 months ago

Comments: Overall it's been great, a good peace of mind knowing that our emails are archived and that we can access and restore them with ease

Pros:

Very robust, automatic system, far easier than dealing with Outlook's .PST files, a set and forget email archiving system

Cons:

There was some troubleshooting with setting up the system, I had to open up a few support tickets, and there are some features I'm not quite sure how they work.

David
Director of Information Technology & Systems in Canada
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Email Archiving Made Easy

5.0 2 years ago

Comments: We had a need to put in place an email archive for regulatory requirements. ArcTitan made it easy by meeting our regulatory needs & offering a competitive price. Implementation was straight forward & support was on hand for any questions we had.

Pros:

Email search is fast and easy with the multiple search options available. If I can't find it, it's not in the archive.

Cons:

None that I can think of. The product just works to our requirements.

Alternatives Considered: Mimecast Cloud Archive

Reasons for Switching to ArcTitan Email Archiving: Data residency & cost.

James
Owner in US
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great Archive Product

5.0 3 years ago

Comments: ArcTitan has worked well and serves the purpose for which it was intended. It works so seamlessly that I sometimes forget it is working in the background.

Pros:

It is simple to setup. Begins archiving mail almost immediately. The fact that all activity is logged is also a nice feature. A user cannot just go and start looking at everyones email without that activity being logged for accountability. This could be a very important feature for some industries that need this kind of product.

Cons:

It isn't immediately clear how to view archived emails. It took a little bit of direction from support to figure out how to use the archive, but after it was explained it was pretty easy to find what was needed.

Damir
IT Coordinator in Luxembourg
Building Materials, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great tool for email archiving

5.0 3 years ago

Comments: We have been using ArcTitan for 2 years now and we had no issues at all.
As described above, setup was quite easy and compared to other providers Titan itself is bit cheaper.
Highly recommended.

Pros:

Very easy to setup, support is great and responsive, import is easy too.

Cons:

none at the moment, no bugs, no glitches, great tool.

Eric
SVP, Technology in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Product that delivers Solid Results

5.0 3 years ago

Pros:

The ease of deployment and integration with our on Prem Exchange environment made deployment and ongoing maintenance a breeze.

Cons:

I only wish the Outlook addin was a bit more developed. Installing to a local workstation or laptop works great, but a large portion of our environment utilizes a RDS farm and the addin doesn't play particularly well there. It works, but requires a reactivation from time to time.

Steven
Steven
VP of MIS in US
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing time saver and easy past email access

5.0 6 years ago

Comments: We love Arch titan and have come to depend on it. Import all your Past PST archive files and you will never go back.

Pros:

My sales staff and customer support department have become dependent on AtchTitan. When a contract dispute or service contract cant be found we have discovered it is 100 times faster to search for the email on the topic then to actually look through hundreds of folders. It is also awesome when a customer says "We never said that" . i can rapidly find the message where they did say that.

Cons:

The key word search is a single box. It would be nice to have a "Near" function or "Does not contain"

antonio
It manager in Italy
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very powerfull product

5.0 4 years ago

Pros:

Facility, powerfull, secure and the time to setup

Cons:

Nothing cons for this product. The software work very good

Ciarán
Ciarán
Managing Director in Ireland
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

An archive solution above the rest

5.0 6 years ago

Pros:

- Cost - Features and functionality - Customer Support - The array of on-boarding solutions

Cons:

Nothing bad to say about ArcTitan. The UI is slightly dated, however I believe there is a new improved UI being released as I type this out.

Aaron
System Administrator in US
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good simple email archive

4.0 3 years ago

Pros:

It just works, minimal set up for Office 365

Cons:

Some users have difficulty finding emails, but they can always be found

Dave
IT Infrastructure Specialist in Ireland
Retail, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Arctitan Initial Experience

5.0 6 years ago

Comments: Arctitan is providing us with the peace of mind of knowing that all company mails, without exception, are being captured and archived. This is all being done without any impact to mail performance and with an incredibly straight forward implementation.

Pros:

The ease of use and peace of mind that Arctitan provides.

Cons:

No real complaints. We've only had the product for 6 months but so far its been working very well for us.