Site24x7

Site24x7

by ManageEngine

Who Uses Site24x7?

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

What Is Site24x7?

Site24x7 offers unified cloud monitoring for DevOps and IT operations and monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 90 locations across the world and various wireless carriers.

Site24x7 Details

ManageEngine

https://www.manageengine.com

Founded 2006

Site24x7 Pricing Overview

Site24x7 has a free version and offers a free trial. Site24x7 paid version starts at US$9.00/month.

Starting Price

US$9.00/month

Pricing Details

Site24x7 provides the best value IT Monitoring solution to the users.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Site24x7 Features

AI Software
Chatbot
For Healthcare
For Sales
For eCommerce
Multi-Language
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace individual transactions
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Alerts/Notifications
Availability Testing
Event Logs
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Site24x7 Reviews

Showing 5 of 27 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.5/5
Features
4.2/5
Value for Money
4.3/5
Chris C.
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/2/2019

"Fantastic Product"

Pros: Well what can I say about Site24x7. The product is:
Easy to use
Monitors almost any environment
Fantastic support
Very reasonably priced!
I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons: Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/2/2019
Ummar H.
Hosting Manager
Telecommunications, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 20/1/2020

"Cloud Monitoring"

Comments: Cloud monitoring of networked devices alongside ith logging feature.

Pros: Free demo available for teams to check their servers and network devices for their health monitoring.

Cons: Features are paid and demo is available for a shorter period of time.

  • Reviewer Source 
  • Reviewed on 20/1/2020
Anthony A.
Independent Contractor
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/4/2020

"Great product with a useful free usage tier!"

Comments: Most reliable solution for uptime monitoring I've found that doesn't break the bank!

Pros: The tool fulfills exactly what a sole-proprietor IT admin for hire needs: 1.) website uptime monitoring, 2.) reliable outage notifications, and 3.) straightforward web dashboard. Plus they provide a generous free tier for low volume users and those looking to setup a long term trial of the product!

Cons: There doesn't seem to be a way to disable the weekly uptime digest without turning off alerting altogether.
Perhaps customizing the digests is behind the paywall, however one should be able to disable those digests.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/4/2020
Edwin D.
SQL Server Engineer
Retail, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/11/2018

"DBA's review on Site24x7"

Comments: In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Pros: Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment.
Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention.

Cons: It's pretty hard to implement standard build plugins or even implement your own custom build plugins.
This has everything to do the way things are meassured and the way thresholds and availability checks are setup.
You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind.

  • Reviewer Source 
  • Reviewed on 21/11/2018
Umesh ..
Team Lead - Mission Control (ESTCube)
Aviation & Aerospace, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/5/2020

"Works well for monitoring applications"

Pros: - Monitor types for almost all scenarios.
- Reliable user-agent and quick installation.
- Prompt notification during events.

Cons: - The website UI is a bit dated and needs a refresh.

  • Reviewer Source 
  • Reviewed on 15/5/2020