---
description: Learn more about Zoho SalesIQ price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Zoho SalesIQ Pricing, Cost & Reviews - Capterra Ireland 2026
---

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# Zoho SalesIQ

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> An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoho SalesIQ?

Intended Users: Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.&#10;Supported Countries: Worldwide

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 98 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free: 3 users&#10;Connect with 10k visitors / month&#10;&#10;Basic: $10/ month / user&#10;Connect with 50K visitors / month&#10;&#10;Professional: $17/ month/ user&#10;Connect with 100K visitors / month&#10;&#10;Enterprise: $25/ month / user&#10;Connect with 200k visitors / month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 169 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Contact Database
- Content Management
- Customer Experience Management
- Customer History
- Customer Support
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Data Visualisation
- Email Management
- Engagement Tracking
- Feedback Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (49 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 34 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)
- [Sales Engagement Platforms ](https://www.capterra.ie/directory/32195/sales-engagement-platform/software)
- [Chatbot Software](https://www.capterra.ie/directory/32448/chatbot/software)
- [Unified Communications Software](https://www.capterra.ie/directory/31035/unified-communications/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.capterra.ie/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Tidio](https://www.capterra.ie/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Chatbase](https://www.capterra.ie/software/1053300/chatbase) — 4.3/5 (73 reviews)
5. [Wati](https://www.capterra.ie/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Awesome chat management and chatbot solution for driving sales" — 5.0/5

> **Sarp** | *25 January 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to connect and manage all my chats from different social media channels in one platfom is awesome\!
> 
> **Cons**: Its interface is pretty easy to use but it could make better use of color coding to help navigate
> 
> Great\! It helps solve so many problems in just one solution. No need to jump between different platforms to manage chats.

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### "Excelent software for online support" — 5.0/5

> **Divaldo** | *11 February 2024* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: Excelente and powerful tool that helped me improve my customer engagement and sales. Excelent Live chat, Chatbot, Visitor tracking excelent feature.
> 
> **Cons**: As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive.

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### "Zoho Sales IQ Chatbot does not give answers based on our Knowledgebase" — 1.0/5

> **Verified Reviewer** | *17 July 2024* | Individual & Family Services | Recommendation rating: 0.0/10
> 
> **Pros**: I was looking for a tool that integrated with our CRM and knowledgebase, but Zobot from Zoho Sales IQ did this poorly.
> 
> **Cons**: Zoho Sales IQ Chatbot is poor and does not work. The product is misleading and we have many complaints and lost business from it. It is unable to be trained on our Knowledgebase and I would not recommend this tool. Im going to try Wonderchat.
> 
> Poor. We have many customer complaints. Ive tried to introduce an AI Advisor to the Zoho Team but they dont wish to pay a consultant for advice.

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### "Basic Customer Chatting and Communication" — 3.0/5

> **Nikita** | *24 June 2024* | Machinery | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to setup and integrate existing Zoho ecosystem, work similar to other environments.&#10;Seamless contacts sync and items updates in CRM.
> 
> **Cons**: Hard to customize if you operate in several languages and markets.

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### "Measuring traffic to your website" — 3.0/5

> **Connor** | *29 November 2024* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: What we liked with SalesIQ is that you can measure how many people are visiting your website and sync it with data in the CRM.
> 
> **Cons**: As not overly techy people, this platform was more challenging to setup and use than other Zoho products.
> 
> We use Zoho Sales IQ to help us measure traffic to our website with new leads and repeat clients that are in our CRM.

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## Links

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