15 years helping Irish businesses
choose better software

What Is Samsara?

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform.

With tens of thousands of customers across the United States, Canada, Mexico, and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Who Uses Samsara?

Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.

Samsara Software - One platform to connect your people, systems, and data.
When your cameras, sensors, and workflows are connected, your whole organization operates as one. That means faster, more informed decisions for a secure, scalable, and flexible organization.
Samsara Software - Samsara’s to-the-second GPS and vehicle diagnostics give you best-in-class visibility to improve route performance, fleet efficiency, and customer service.
Samsara Software - Detect risk and protect your fleet. Capture risk with reliable, AI-detected safety events and seamless, cloud-based video retrieval.
Samsara Software - Elevate your driver experience with personalized workflows in the Driver App.

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Reviews of Samsara

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.1
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Wesley
Wesley
Dispatch manager in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Top-notch tools

5.0 last month New

Comments: My overall experience with samsara is outstanding.

Pros:

Samsara allows me to accurately track and monitor my fleet of vehicles. Safety inspections allow tracking of vehicle service and maintenance. Also, the app allows drivers to login lunch breaks. This app has everything you need to monitor drivers and vehicles.

Cons:

What I like least about samsara is the price of the service.

Tonya
Safety in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best of Samsara

5.0 2 months ago New

Pros:

The use of Samsara has become our best friend when it comes to locating assets and drivers in real time day to day operations. Dash cams help you improve on the driver's behavior along with implementing the score cards for your fleet. Samsara has helped us improve with our fleet when it comes to monitoring speed and Driver behavior events. Reports help you vitalize the use of assets, drivers, Mills with geofences. Overall, Samsara is the #1 leading operation system for us.

Cons:

I don't think there is anything that I least like

Tina
Owner in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Run to ANY Other Company ASAP This is the worst company with NO CUSTOMER SERVICE!!!

3.0 4 weeks ago New

Comments: This is THE WORST company I have ever worked with & I have been in business for over 25 years. There is NO CUSTOMER SERVICES at all. There is a call center that says they are customer service but are unable to help you. They are really a call center that forwards an email to someone else who says they will get back to you in 1 - 3 business days. I have had 2 issues in the last 11 months and the first one took 6 months and many many email for me to get my refund & this on going one has been since April. It seems that somehow I started with 1 contract & 8 units but somewhere along the way it got changed to 12 units and 2 contracts. I have only ever had 8 units. I found out during an audit of the account and have been trying to get anyone from their company on the phone since April to help me fix the account and to date there is no one!
Oh they do keep sending me follow up emails after about every 3rd I send them but they keep just saying to pay for all 12 units and have since suspended my account. It has been about a month now since they suspended the account and still no one will help me. I would 100 % never use this company again and suggest you do the same. They are only looking to make a set it and forget it system to suck in all your money and are completely no interested in dealing with me as a customer.
They need to do better!

Pros:

This is great for in the minute tracking. Anything else is a pain in the fanny.

Cons:

I find it very frustrating when I have to correct someone's log because once they logged off someone else jumped in their truck and it logged the original person back on. It counts as driving time and will not allow you to make changes so it saves a violation. The reports are impossible to obtain at one time. Noting is really user friendly. You have to have the manual with you when ever you need to do any thing or your lost.

Elizabeth
Safety and Compliance Manager in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Samsara is the best ELD system for transportation!

5.0 2 months ago New

Pros:

Easy to plug and play both the ELD gateway and the camera. Customer service is great, always responds within the same business day. The customer portal is extremely user friendly with new features every month.

Cons:

Billing is very difficult - multiple bills, not just one bill. Reports for personal conveyance and missing DVIR are not part of the standard reports as we found in Omnitracs XRS.

Mike
DOT Compliance Specialist in US
Glass, Ceramics & Concrete, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Accurate Data, Full Control

5.0 last month New

Comments: From start to finish we have had complete support and control over what we want to see internally with dashboards and data.

Pros:

How user friendly it is. Any changes can be made and that the user is in complete control.

Cons:

Mass uploads can be tricky due to templates, but besides that it has been easy and awesome.