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What Is Capture Expense?

Capture Expense is a cloud-based expense management software platform which supports the smallest to the largest businesses to simplify the way expenses are managed. It provides all the tools needed to automate and streamline the process, including receipt capture, reimbursements, vehicle mileage and credit card reconciliation. We focus on ease of deployment and adoption making it easy for staff as well as modernizing back office functions.

Who Uses Capture Expense?

Capture Expense is built to meet the requirements of any company whether you're SME, Enterprise, Health, Public, Charity, our pricing is flexible to ensure a fast ROI whatever your size.

Capture Expense Software - 1
Capture Expense Software - Access the solution from any device.
Capture Expense Software - Email Invoices and snap Receipts using mobile app for automatic reconciliation.
Capture Expense Software - Securely connect to multiple corporate card or bank accounts to create a real-time feed for easy reconciliation.
Capture Expense Software - Vehicle mileage is calculated automatically for accurate mileage claims, built-in HMRC approved rates and self service for staff.

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Reviews of Capture Expense

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.6
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Sean
Commercial Finance Manager in UK
Machinery, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Expense Management for a fast growing company

5.0 11 months ago

Comments: We had a very positive implementation experience and continue to do so with post implementation requests. Capture Expense also helped us through a tough card provider integration and supported us along the way.

Pros:

The software is very adaptable and the mileage claims/tracker functionality works very well with our growing fleet. It was also very easy to implement with great support from the Capture Expense team. So far, the scalability of the product seems to be very good as we continue to grow.

Cons:

Although expense data is available, it would complete the product if there were reports available to be able to allow further control of expenses.

Stacey
Business Systems & Procedures Supervisor in UK
Security & Investigations, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Quick and simple to use software from both a claimant, approver and administrator perspective.

5.0 3 years ago

Comments: Submitting and approving expenses is more efficient, no longer waiting for paperwork and receipts to be posted/emailed, receipts are with the expenses as soon they come in for approval.
Pictures of receipts can be taken and stored as soon as a purchase is made, reducing the number of receipts that are misplaced.

Pros:

The Expense Once desktop and mobile versions are the same, a key factor for us when choosing an Expense application as we have employees that will use both; everything you can do on desktop you can do on the mobile version too. The support we have received from [SENSITIVE CONTENT] is fantastic; he always responds promptly with answers to any queries you may have. It is apparent how important it is to [SENSITIVE CONTENT] and the team to improve Expense Once continuously and so any feedback provided by us is taken on board and almost always implemented. You are never waiting too long for new features to be released. If there have ever been any minor problems, then these are fixed extremely quickly. The product does as much work as possible for the claimants to ensure submitting expenses are easy. Credit card transactions come through from the bank and display in the claimant's drafts, ready for them to add information. If the claimant has already taken a picture of a receipt within EO, then EO will attempt to match the receipt with the transaction, one less thing for the claimant to do. Claimants can view their historical claims, submitted claims and it is easy to see any rejected items. Approvers can review all expenses within a claim quickly and approve/reject only certain lines if required; notes can also be added to send back to the claimant. There is no back and forth between windows, receipts can be viewed from within each expense line. As an Administrator, the product is simple to navigate.

Cons:

Currently, there isn't a way to drill down on access permissions for admins/approvers. It would be great to have the option to provide levels of access so that you aren't giving someone new to using the system access to everything all at once but can gradually build upon what they have access to over time. Or even if you needed to give someone view-only access to obtain information, this could be very useful and ensure that no accidental changes were made. Permissions are however something that have been discussed with [SENSITIVE CONTENT] and have been noted as a requirement for the future.

Scott
Finance Administrator Team Leader in UK
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great system overall

4.0 11 months ago

Comments: We have generally felt for staff expenses and as a result how us needing to strongly check claims that Capture Expense has delivered a great system with the fundamentals being at hand which is also bespoke to us, so the system/development is more flexible that your average provider - [sensitive content hidden] himself was great at developing the product and showing how to use it - we are looking at implementing a bespoke credit card feature and hope we have a similar experience with that too when we get some time to sink into it.

Pros:

Mileage tracker bespoke set up, ability to have many members in the group, ease of use for claimant and administrator, ability to follow on with the set up by adding new academies admin's end as well as adding categories etc, approvals are easy, expense uploads into a separate finance system are easy, reasonably priced, leaders/heads can see a console view of their staff and what has previously been claimed, updates pending/able to be implemented, we use 2 different finance softwares and both marry up with with CE - generally a well-rounded system

Cons:

There has been the odd bug in the system which needed reporting such as mileage not calculating properly or a different vehicle defaulting, audit trail isn't the best.

Jackie
Financial Controller in UK
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Capture Expense review

4.0 4 months ago

Comments: Everyone in the team is very helpful, polite and nothing is too much trouble to sort or enhance if a request is made

Pros:

It's easy to use, value for money and the support team are very helpful

Cons:

Difficult to set up with the Barclaycard bank feed but this was mainly Barclaycard's issues

Tom
Director in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The team there were great, helped us every step of the way, and the product was simply first-class

5.0 7 years ago

Comments: Great list of systems available, saves us having to search 1 by 1, the reviews are also very useful

Pros:

OCR - we just upload the receipt and in a few seconds the expense is created ready for us to save. It was highly configurable and yet easy to understand, I've never seen any other system achieve this level of features with such ease of use. The speed of the solution is fantastic, our internet is not the best but their software runs perfectly. If we require something they immediately have it in the software for us, there was no waiting for weeks, we can always rely on them if our business changes. Our staff took to the system well, mainly because of the ease of use, but also because it's fresh, looks and feels modern. Even with all this it came out as one of the cheapest systems.

Cons:

Although we had a dedicated account manager, when they were on holiday we'd have someone else who didn't know us or our setups very well, which was frustrateing

Cintra HR & Payroll Services Response

7 years ago

Thanks Tom, it's a pleasure working with you and the team there, lunch is on us next time!