KidKare
What Is KidKare?
KidKare by Minute Menu is a childcare management software that allows you to save time and money while caring for your children. We have spent the last 25 years building a robust CACFP application to streamline the claim process while ensuring compliance with USDA requirements. In addition to the food program, KidKare offers accounting software to help home childcare providers manage their business.
Who Uses KidKare?
Home daycare providers, sponsors, and centers.
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Reviews of KidKare
Cheryl
Love being able to record my childcare meals online
Comments:
I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that.
As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.
Pros:
I love the ease and availability on different devices to record my meals and attendance.
Cons:
Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.
Sarafia
Powerful accounting tools
Comments: I’ve made YouTube videos praising Kidkare and the ease of this software. It has made bookkeeping easier and more impactful for our home child care business.
Pros:
The tools that are the most impactful with Kidkare are the invoices system and expense tracking. Having invoices that are tailored to our home child care gives us a professional look with parents. It also allows us to receive all of our tuition on time because the invoices are sent directly to the parents by email. When it’s time to send out forms for taxes all the information is there. Lastly, if a parent needs a copy of an invoice paid he or she is able to log into their own account and review everything needed. That shows our business as being organized.
Cons:
I didn’t like that the system didn’t have a great check in and check out system for the children to be accounted for.
Melissa
Disappointing, abysmal performance
Comments: electronic reporting to CACFP
Pros:
Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category
Cons:
Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.
Mahmoud
KidKare review
Comments: Easy use
Pros:
Easy to use software, KidKare allows registration on multiple platforms.
Cons:
The problem is that when you need help, the customer service is very very slow
Holly
Holly's review
Comments: I'm able to see reports on how many meals i served and which meals are more attended. This software helps for records for tax purposes as well.
Pros:
I like the ability to copy days from previous menus as well as build my own library of menus to choose from. Also the pre planned menus are very good when your're short on time
Cons:
I don't like that the use scheduled times key was removed. It made it easier to adjust those times if necessary but now every day manually put in all the times which could and usually are the same every day.
