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Clover
What Is Clover?
Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing.
Who Uses Clover?
Clover serves small to mid-sized businesses, including but not limited to quick-service restaurants, full-service restaurants, boutique retailers, service business and those looking to accept payments
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Reviews of Clover
Clover Review
Comments: Clover is very easy to use, doesn't take much space and it makes paying for merchandise and services fast and easy.
Pros:
It's very easy to use, and I love how it accepts so many kinds of credit cards and forms of payments!
Cons:
I don't like how sometimes it will take a few tries to read a card, which can make customers desperate and annoyed.
Alternatives Considered:
Almost Great...
Comments: My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.
Pros:
I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.
Cons:
I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.
Clover is the best for our small business!
Comments: Over all, we love Clover and will continue to use it!
Pros:
I love that it is user friendly, the applications that can be added to it are great, and the POS works perfectly for us! It is always very easy to use and we are thrilled that we got it when we did.
Cons:
The only real complaint I have about clover is the support team. I have been on hold for 20-30 minutes at a time while I am unable to accept payment. Granted, this has only happened a few times, but it is inconvenient when it does happen.
Poor software and a false advertising to pull new customers.
Comments: Fun at first, but slowly becoming the worst experience I have ever had with a POS system.
Pros:
Nice clean design. Lots of promises that weren't met.
Cons:
Their customer service will inform you that they will not give you new terminals despite their failure to operate properly and regardless of their "hassle free exchange policy".Software glitches are abundant and rampant throughout the device. Chase systems although ugly were far more stable and reliable.
Quick and easy payment processing for small businesses
Comments: I have had an overall positive experience with Clover. It is incredibly easy to train staff on using the system. When calling their customer support they have been able to efficiently help solve our problem.
Pros:
The credit card reader devices themselves look great aesthetically, very clean looking to have stationed out on a public facing area. After payment is processed you sign on the screen which is quick and easy for both the customer and office. We are also able to accept Apple Pay through it which everyone likes. The handheld device option makes processing payments in other areas of the office fast and easy. Very easy to set up as well for someone with limited technology experience.
Cons:
Occasionally the tablets will not work and need system rebooting. A hard reset usually takes care of this for us. It would also be great if you could control the receipt print out instead of all or nothing as some people want them and some do not.
