What Is Bill.com?

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management.

Who Uses Bill.com?

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.

Bill.com Software - BILL provides both desktop and mobile applications so your team can review invoices and send payments on-the-go.
Bill.com Software - BILL’s central dashboard makes it easy to see your upcoming bills, invoices, and ingoing and outgoing payments.
Bill.com Software - BILL automatically pulls in bills via your email and gets the process started for you. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.
Bill.com Software - Easily review the status of your invoices from your overview screen to get a bird’s eye view of your tasks.
Bill.com Software - BILL automatically pulls in information from your invoices to help automate your AP process.

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Reviews of Bill.com

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.8
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Efficiency at its finest with Bill.com

5.0 2 months ago

Comments: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.

Pros:

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Cons:

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

Bill.com Response

2 months ago

Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.

Cheryl
Owner in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Bit Pricey

4.0 2 months ago New

Comments: I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.

Pros:

This product was easy to use and utilize.

Cons:

The pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.

Bill.com Response

2 months ago

Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!

Verified Reviewer
Verified LinkedIn User
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mostly a good software.

3.0 2 months ago New

Comments: Customer support is hard to reach via phone.

Pros:

Is constantly updating their software. It makes collecting payment from customers who already use bill.com easy and straightforward.

Cons:

When I attempted to use the AR function and the sales tax solution it didn't meet my needs. I was unable to make it work, and it was extremely frustrating.

Bill.com Response

2 months ago

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Stéphane
Accounting in Burkina Faso
Mining & Metals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very easy accounting tool

4.0 6 months ago

Pros:

Bill.com tool is very powerful to manage bills. It is very easy to pay supplier bills

Cons:

I did not find any inconvenience, bill.com

Bill.com Response

4 months ago

We're glad that you had a great experience, Stéphane. We appreciate you taking the time to share your review.

Claudia
Reviewer in US
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Bill.com Review

4.0 3 months ago

Comments: Bill.com is a cloud-based accounting software designed to streamline billing and accounting processes, as well as automate workflow tasks. The software is available on-demand for businesses to access, so it is flexible and easy to use. It allows users to generate invoices and invoice approvals, manage expenses, track sales figures and expenses, create reports, email reminders of payments due from customers or vendors, and more.

Pros:

Bill.com offers several core features for small businesses, including integration with several accounting software systems, tax filing capabilities and reporting, a mobile-friendly interface, and payment options.

Cons:

Bill.com lacks the ability to create custom reports and customize the look and feel of invoices and other documents.

Bill.com Response

3 months ago

We're glad to hear that you're enjoying our app, Claudia. And we'll be sure to get your feedback up to our product team! Thank you for your review.