BILL
What Is BILL?
BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management.
Who Uses BILL?
BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.
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Reviews of BILL
Kavindu Githsara
Efficiency at its finest with Bill.com
Comments: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
Pros:
As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.
Cons:
A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.
BILL Response
4 months ago
Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.
Serguei
Alternatives Considered:
Great Accounts Payable Software
Comments: Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Also, the reporting features are great. Very easy to pay company bills. Would definitely recommend to small/midsize business.
Pros:
This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.
Cons:
The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.
BILL Response
7 months ago
Thank you for your review, Serguei. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
Warren
Bill --> A great nifty payments system that suits all needs
Comments: Really great product that was implemented for a client and used for almost 2 years by us (supporting the client with finance and operations as they grew) and we recommend/implement this with ALL of our clients that need FP+A and related services; we connect this and other key CRMs to Mosaic Tech and make magic happen!
Pros:
International PaymentsLow feesMultiple users with various roles that can be configured any which way you likeApproval and payer process built-inEmail bills to [sensitive content hidden] making the process easierLinks easily to QBO Mobile version available
Cons:
Some countries are not listed/approved for payments and we had to settle for wire transfers from our banking account to achieve this so there was a little lack of centralization
BILL Response
3 weeks ago
We highly appreciate your excellent review, Warren! We're glad to hear that you find our service easy and helpful to use for your businesses. We'll be sure to get your feedback to our product team. Thank you!
Colleen
Worst Experience with Any Bill Payment Provider
Comments: Bill.com was been the worst payment provider our business has ever worked with. The customer service email disregards everything that you say, they do not allow you to call in with any questions or concerns. The company withheld funds for work we had performed for over 4 weeks without cause. This is a very shady and untrustworthy enterprise!
Pros:
We did not have any good experience with Bill.
Cons:
Bill.com was been the worst payment provider our business has ever worked with. The customer service email disregards everything that you say, they do not allow you to call in with any questions or concerns. The company withheld funds for work we had performed for over 4 weeks without cause. This is a very shady and untrustworthy enterprise!
BILL Response
2 months ago
We're sorry to hear about this experience with our app, Colleen. We'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
Lawrent
Secure and convenient electronic payments
Comments: As a user of Bill.com, I have experienced a more streamlined and efficient financial management process. The software's user-friendly interface and comprehensive features, including electronic and online payments, invoice creation, real-time payment tracking, and bill approval workflow, have made managing my bills and invoices much easier and more accurate.I also appreciate Bill.com's focus on security, which has given me peace of mind that my financial data and transactions are safe and secure. Using Bill.com has allowed me greater control, convenience, and efficiency in my financial management processes, freeing up more time to focus on growing my business.
Pros:
The features I like most: Electronic Payments: The payment feature enables us to pay bills and invoices securely and efficiently, with options for ACH, wire transfers, and virtual credit cards.Online Payments: The software's online payment feature allows us to receive payments from customers directly through the software, supporting multiple payment methods.Invoice Creation: The invoice creation feature provides customizable templates, the ability to add logos and branding, and payment links to encourage faster payment.Real-time Payment Tracking: The software's real-time payment tracking feature enables businesses to track the status of payments, including when invoices were sent, viewed, and paid.Bill Approval Workflow: Bill.com's bill approval workflow feature provides a customizable approval process, which helps us manage our bills and invoices more efficiently.
Cons:
While Bill.com is designed to be user-friendly, there is a bit of a learning curve to using the software.Reporting functionality is somewhat limited, with fewer customization options than other accounting software options, but still not a big issue.
BILL Response
2 months ago
Lawrent, your comment made our day! We're going to share this with our product team, who always enjoy hearing positive feedback. Thank you.
