Jamf Pro

Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Jamf Pro Details

Jamf Pro

https://www.jamf.com/lp/jamf-pro/

Founded 2002

Jamf Pro Pricing Overview

Jamf Pro does not have a free version but does offer a free trial.

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Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Support

24/7 (Live Rep)

Online

Jamf Pro Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Automatic User/Device Recognition
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Inventory Management
  • Software Management
  • Synchronisation Scheduling
  • Wireless Network Support

View full list of Mobile Device Management Software

  • Alerts/Notifications
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Custom Patches
  • Dashboard
  • Network Wide Management
  • Patch Prioritisation
  • Patch Testing
  • Remote Access/Control
  • Vulnerability Scanning

View full list of Patch Management Software

Jamf Pro Alternatives

More Jamf Pro alternatives

Jamf Pro Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.4
Customer Service 4.7
Features 4.6
Value for Money 4.5

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Daniel S.
Customer Success Manager
Individual & Family Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/9/2019

"the best MDM for Apple devices"

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros: Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons: a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

  • Reviewer Source 
  • Reviewed on 27/9/2019
Andrew C.
IT Support
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/10/2019

"Best Management Software on the Market!"

Pros: This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons: There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

  • Reviewer Source 
  • Reviewed on 17/10/2019
Jerrod B.
Senior Technical Support Specialist
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/8/2020

"A must have for apple product administration"

Comments: Jamf has been excellent in securing our student iPads. The sheer amount of control we have over our devices is perfect for our school.

Pros: One of the biggest pros of is its ease of use. Implementing this mdm with our apple products was very streamlined and fluid. The GUI is straightforward. They are always making improvements on the front and back end.

Cons: I don't have much to say in the way of cons. If I think of something that might be missing or needs improvement, it's a fleeting thought at best and not worth remembering.

  • Reviewer Source 
  • Reviewed on 28/8/2020
Mike P.
Senior Specialist - Web Content
Consumer Electronics, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 6/2/2020

"Terrible User Experience - Would Not Recommend to Admins and Companies"

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros: Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons: The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

  • Reviewer Source 
  • Reviewed on 6/2/2020
Nolan H.
Desktop Engineer
Education Management, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/8/2020

"Feature rich MDM with excellent support"

Comments: We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

Pros: Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

Cons: There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

  • Reviewer Source 
  • Reviewed on 4/8/2020