What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

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Reviews of Jamf Pro

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.7
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
29%
3
2%
1
0%
Daniel
Daniel
Customer Success Manager in US
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

the best MDM for Apple devices

5.0 3 years ago

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros:

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons:

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Verified Reviewer
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Perfect product for Apple device management

5.0 2 months ago New

Comments: The software is really well made and you’ll get great control over your apple devices. We have tested lots of platforms but this one is my favorite.

Pros:

Great real-time dashboards about every needed aspect for the whole Apple device inventory at a glance made it convenient to decide easily about the future projects.

Cons:

Implementing the jamf pro for the first time needed patience and continuous improvement so that we can reach an stable level, sometimes even changing settings related to automation requires some scripting experience.

Mike
Senior Specialist - Web Content in US
Consumer Electronics, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Terrible User Experience - Would Not Recommend to Admins and Companies

1.0 3 years ago

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros:

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons:

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

A Powerful Mobile Device Management Solution

5.0 last month New

Comments: Overall, Jamf Pro is a powerful and comprehensive MDM solution that offers a range of features and integrations. While it may be expensive for some users, the platform's ease of use, remote management capabilities, and automation tools make it an ideal choice for enterprise organizations. If you're looking for a powerful MDM solution for managing and securing mobile devices, Jamf Pro is definitely worth considering.

Pros:

Jamf Pro is a mobile device management (MDM) solution that I have used extensively for managing iOS devices in the workplace. I must say that it is one of the best solutions available in the market for managing and securing mobile devices in the enterprise.What I liked most about using Jamf Pro is its ease of use and powerful feature set. The platform offers a range of features, including device inventory management, app distribution, configuration profiles, and security policies, which make it easy to manage and secure mobile devices. Jamf Pro also offers a range of integrations, including with Microsoft Azure AD and Cisco ISE, to name a few.Another great feature of Jamf Pro is its remote management capabilities. The platform allows administrators to remotely manage and troubleshoot devices, saving time and increasing productivity. The platform also offers a range of automation and scripting tools, allowing administrators to automate tasks and customize workflows.

Cons:

What I liked least about using Jamf Pro is its pricing. While the platform offers a range of features and integrations, it can be expensive for smaller businesses or organizations with limited budgets. However, the platform does offer a range of pricing plans, including a free plan, which makes it accessible to a range of users.

John
Production and IT Director in US
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Lots of Features if you use them

5.0 8 months ago

Comments: JAMF Pro is great but can be a huge learning curve for the entry level IT departments within organizations. But AMAZING when it comes to all the features that it has.

Pros:

JAMF Pro is packed with tons of amazing features that larger organizations can benefit from where some of there competitors lack in offerings

Cons:

JAMF Pro is a beast of a platform which is great for larger organizations but for can be a bit difficult for smaller orgs. The everyday type tools seem to be deep into the platform to get to vs being easily accessible.