---
description: Learn more about Mercury Patient Engagement price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Mercury Patient Engagement Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Mercury Patient Engagement](/software/163488/healthgrades-crm)

# Mercury Patient Engagement

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> A solution that helps health systems proactively engage consumers \& patients using predictive modeling and a 360 view of their needs.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Mercury Patient Engagement?

Health systems that want to uncover market opportunities, know patients' needs before their moments of need, engage with them across all channels, report with ease, and prove the value of marketing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Influence Health
- **Location**: Denver, US

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Healthgrades for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Campaign Management
- Marketing Automation
- Patient Communications

## Support Options

- 24/7 (Live rep)

## Category

- [Healthcare CRM Software](https://www.capterra.ie/directory/30976/healthcare-crm/software)

## Alternatives

1. [BestoSys](https://www.capterra.ie/software/144398/bestosys) — 4.8/5 (293 reviews)
2. [Carepatron](https://www.capterra.ie/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [ShiftCare](https://www.capterra.ie/software/1016141/shiftcare) — 4.6/5 (144 reviews)
5. [BestNotes](https://www.capterra.ie/software/73807/bestnotes) — 4.5/5 (198 reviews)

## Reviews

### "HealthGrades" — 5.0/5

> **Lori** | *22 October 2019* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Helpful team that strategizes/manages campaigns, though a lot of turnover
Successful first year of results/ROI
Optimization needed to continue successfully
Insightful tool with alot of great features
Amazing user conference\!
> 
> **Cons**: We do not take full advantage of the tool and it's offerings
Need one person on team to own and manage campaigns, and use it more fully
Billing can be challenging
A lot of team turnover
We have limited budgets to maximize tool offerings
> 
> Brought in a lot of new volume, showed positive ROI and contribution margin

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### "Great Product for Marketing" — 5.0/5

> **Pam** | *17 October 2019* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: We had a difficult time showing return on investment for our marketing efforts. Through CRM, we have been able to demonstrate ROI.
> 
> **Cons**: The software is difficult to learn; often we just have Healthgrades do what we need to do. But the turnaround time for certain things is a bit long. Not for everything, but some projects.

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### "Use of Healthgrades CRM" — 4.0/5

> **Malorie** | *22 October 2019* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: If you use it regularly, the more benefit it is to you and your role.
> 
> **Cons**: There are parts about it I don't look at.

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### "Healthgrades CRM review" — 4.0/5

> **Julie** | *17 October 2019* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like that we can splice and dice data to help support our business decisions in a pretty short amount of time.
> 
> **Cons**: The set up to get our feed to the point where we could reasonably use and trust the data was pretty arduous.
> 
> Targeting messaging to specific patient populations has been hugely valuable.

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### "Healthgrades" — 5.0/5

> **Diane** | *21 April 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This is the best app to find a specific doctor \& read the real reviews from patients
> 
> **Cons**: I haven’t encountered any problems using this app so far
> 
> I work in a hospital and tell my patients to look up their doctor on healthgrades if they want more information on a specific doctor they’re unsure about

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## Links

- [View on Capterra](https://www.capterra.ie/software/163488/healthgrades-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/163488/Healthgrades-CRM/> |
| en-AE | <https://www.capterra.ae/software/163488/healthgrades-crm> |
| en-AU | <https://www.capterra.com.au/software/163488/healthgrades-crm> |
| en-CA | <https://www.capterra.ca/software/163488/healthgrades-crm> |
| en-GB | <https://www.capterra.co.uk/software/163488/healthgrades-crm> |
| en-IE | <https://www.capterra.ie/software/163488/healthgrades-crm> |
| en-IL | <https://www.capterra.co.il/software/163488/healthgrades-crm> |
| en-IN | <https://www.capterra.in/software/163488/healthgrades-crm> |
| en-NZ | <https://www.capterra.co.nz/software/163488/healthgrades-crm> |
| en-SG | <https://www.capterra.com.sg/software/163488/healthgrades-crm> |
| en-ZA | <https://www.capterra.co.za/software/163488/healthgrades-crm> |

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