---
description: Learn more about eXsight price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: eXsight Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [eXsight](/software/16338/tem-suite)

# eXsight

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> Simplify UC\&amp;C management without losing functionality or visibility.&#10;Works Across All Switch and PBX Types
> 
> Verdict: Rated **4.3/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses eXsight?

Enterprises, companies and nonprofits of any size and across all industry verticals looking to control their communication expenses and mitigate corporate risk.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 14 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: MTS IntegraTRAK
- **Location**: River Edge, US
- **Founded**: 1983

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing Details**: Contact MTS IntegraTRAK for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Hebrew, Portuguese
- **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, United Kingdom, United States

## Features

- Billing & Invoicing
- By-Extension Reporting
- Call Centre Management
- Call Duration
- Call Logging
- Call Monitoring
- Call Routing
- Caller ID
- Cost Analysis
- Inbound Reporting
- Inventory Optimisation
- Invoice Management
- Invoice Processing
- Order Management
- Outbound Reporting
- Reporting/Analytics
- Unattended Call Management
- Usage Tracking/Analytics
- VoIP
- Who Answered Log

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Accounting Software](https://www.capterra.ie/directory/30083/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.capterra.ie/directory/30083/call-accounting/software)
- [Billing and Provisioning Software](https://www.capterra.ie/directory/20054/billing-and-provisioning/software)
- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [Unified Communications Software](https://www.capterra.ie/directory/31035/unified-communications/software)
- [Telecom Expense Management Software](https://www.capterra.ie/directory/30112/telecom-expense-management/software)

## Alternatives

1. [PhoneBurner](https://www.capterra.ie/software/134672/phoneburner) — 4.8/5 (176 reviews)
2. [CloudTalk](https://www.capterra.ie/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [NUACOM](https://www.capterra.ie/software/161267/nuacom) — 4.8/5 (30 reviews)
4. [Callbox](https://www.capterra.ie/software/1046395/callbox) — 4.9/5 (7 reviews)
5. [3C Plus](https://www.capterra.ie/software/219652/3c-plus) (0 reviews)

## Reviews

### "Solid call accounting software" — 5.0/5

> **James** | *3 October 2016* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: It is troublefree telephony accounting.  The reports are great and information can be scaled to what the department wants to see.
> 
> **Cons**: There is not really anything to complain about. It serves it's purpose and does it well.  The support team is excellent.  I'm hard pressed to find any negatives\!
> 
> We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free.  MTS is awesome with support and maintenance.  They are on top of issues before they arise with consistent maintenance.  Their customer support is well informed and quick to respond when I have questions.

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### "Great Product" — 4.0/5

> **Cynthia** | *5 October 2016* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: How easy it is to use.  When I run into any issues customer support is quick to respond knowing I have deadlines.
> 
> **Cons**: None that come to mind.
> 
> Overall we are highly satisfied with the TEM suite of products.  The software is user friendly when it comes to reviewing and processing invoice to running reports.  I would highly recommend this to any business trying to manage their telecom spend.

-----

### "Call Accounting" — 3.0/5

> **Stephen** | *4 October 2016* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Reporting
> 
> **Cons**: lack of phone number reporting
> 
> So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.

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### "Great software for our needs" — 4.0/5

> **Kris** | *3 October 2016* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: Functionality
> 
> **Cons**: Can be initially tough when you first use it
> 
> MTS provides our department with great software for our data.  It is great to use and the customer support are always there when you need help.  Recommended for telecom companies looking for a software for the their data.

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### "TEM Product" — 5.0/5

> **F** | *4 October 2016* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use
> 
> **Cons**: Sometimes the reports are hard to build, very small number of times
> 
> OUTSTANDING product\! Has greatly  reduced  time required to manage our telephony devices. This includes wired and wireless

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## Links

- [View on Capterra](https://www.capterra.ie/software/16338/tem-suite)

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| de-AT | <https://www.capterra.at/software/16338/tem-suite> |
| de-CH | <https://www.capterra.ch/software/16338/tem-suite> |
| en | <https://www.capterra.com/p/16338/TEM-Suite/> |
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| pt | <https://www.capterra.com.br/software/16338/tem-suite> |
| pt-PT | <https://www.capterra.pt/software/16338/tem-suite> |

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