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Who Uses HoneyBook?
Graphic designers, DJs, photographers, business coaches, web designers, consultants, florists, caterers, videographers, calligraphers, business coaches, health & wellness professionals, and more!
What Is HoneyBook?
HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant.
Small business owners and freelancers have tripled their bookings and saved multiple hours a day using HoneyBook tools.
Start a free trial today!
HoneyBook Details
HoneyBook
https://www.honeybook.com/
Founded 2013
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Compare HoneyBook with similar products
Starting price
US$9.00/month
US$65.00/month
US$25.00
US$20.00/month
Free Version
Free Version
No
Free Version
No
Free Version
Yes
Free Version
Yes
Free Trial
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
HoneyBook deployment and support
Support
- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Chromebook (Desktop)
- Android (Mobile)
- iPhone (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
HoneyBook Features
Appointment Scheduling Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Social Media Integration
- Third Party Integrations
- Website Integration
Billing and Invoicing Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Billing Portal
- Client Portal
- Contact Database
- Contingency Billing
- Credit Card Processing
- Customisable Branding
- Customisable Invoices
- Customisable Reports
- Customisable Templates
- Document Management
- Document Storage
- Dunning Management
- Electronic Payments
- Email Management
- Estimating
- Expense Tracking
- Financial Management
- Hourly Billing
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Sales Tax Management
- Tax Calculation
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Business Management Software
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Client Management
- Client Portal
- Contact Management
- Customer Database
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Email Management
- Employee Management
- Financial Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Marketing Automation
- Order Management
- Performance Metrics
- Point of Sale (POS)
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Scheduling
- Task Management
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Training Management
- Vendor Management
- Workflow Management
Business Performance Management Software
- "What If" Scenarios
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Audit Trail
- Budgeting/Forecasting
- Cash Management
- Charting
- Consolidation/Roll-Up
- Customisable Reports
- Customisable Templates
- Dashboard
- Dashboard Creation
- Data Visualisation
- Drag & Drop
- Financial Analysis
- Financial Management
- Forecasting
- Goal Setting / Tracking
- Key Performance Indicators
- Monitoring
- Multi-Currency
- Multiple Data Sources
- Performance Management
- Performance Metrics
- Planning Tools
- Predictive Analytics
- Progress Tracking
- Projections
- Qualitative Analysis
- Quantitative Analysis
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Scenario Planning
- Scorecards
- Single Sign On
- Strategic Planning
- Task Management
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management
Business Process Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Monitoring
- No-Code
- Process Change Tracking
- Process Control
- Process Modeling & Designing
- Projections
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Task Management
- Task Progress Tracking
- Template Management
- Templates
- Third Party Integrations
- User Management
- Version Control
- Visual Workflow Management
- Workflow Management
CRM Software for Mac
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Calendar Sync
- Campaign Management
- Contact Database
- Contact Management
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- For Mac Devices
- Forecasting
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
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- Territory Management
- Third-Party Integration
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- Contact Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
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- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
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- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
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CRM for Small Business
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- Attendance Tracking
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- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
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- Class Scheduling
- Collaboration Tools
- Colour Codes/Icons
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Mobile Alerts
- Multi-Location
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Task Management
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Timesheet Management
- Website Integration
Coaching Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Business Coaching
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Management
- Client Portal
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Event Calendar
- Event Scheduling
- Feedback Management
- Goal Setting / Tracking
- HIPAA Compliant
- Invoice Management
- Life Coaching
- Mentor/Coach Matching
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Performance Metrics
- Program Management
- Progress Tracking
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Session Notes
- Sport Coaching
- Third Party Integrations
- Visual Analytics
- Web Forms
- Website Integration
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- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
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- Contact Database
- Contact Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Synchronisation
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Contract Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Buy Side (Suppliers)
- CRM
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Contact Management
- Contract Drafting
- Contract Lifecycle Management
- Contract/License Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Extraction
- Data Import/Export
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Full Text Search
- Government Contracts
- Lifecycle Management
- Monitoring
- Pre-built Templates
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sell Side (Customers)
- Specialty Contracts
- Status Tracking
- Task Management
- Team Collaboration
- Template Management
- Third Party Integrations
- Version Control
- Workflow Management
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- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Auto-Responders
- Batch Communications
- Billing & Invoicing
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- Call Recording
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Email Distribution
- Email Management
- Feedback Management
- Historical Reporting
- IVR / Voice Recognition
- Inbox Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- On-Demand Communications
- Personalisation
- Print Management
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- SMS Messaging
- SSL Security
- Social Media Integration
- Surveys & Feedback
- Tagging
- Template Management
- Third Party Integrations
- Video Support
- Widgets
- Workflow Management
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- Audit Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Compliance Management
- Configurable Workflow
- Contact Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Data Security
- Digital Signature
- Document Analytics
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Invitations & Reminders
- Email Management
- File Sharing
- Forms Management
- HIPAA Compliant
- Mobile Signature Capture
- Multi-Party Signing
- Progress Tracking
- Reminders
- Reporting & Statistics
- SSL Security
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- Single Sign On
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- Template Management
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- Activity Dashboard
- Activity Tracking
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- Canned Responses
- Chat/Messaging
- Click Tracking
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- Customisable Forms
- Customisable Templates
- Customizable Fields
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- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Inbox Management
- Monitoring
- Queue Management
- Real Time Analytics
- Real Time Monitoring
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- Reporting & Statistics
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- Template Management
- Third Party Integrations
- Whitelisting/Blacklisting
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Email Signature Software
- AB Testing
- API
- Access Controls/Permissions
- Active Directory Integration
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- Analytics/ROI Tracking
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- Campaign Management
- Campaign Planning
- Campaign Specific Signature
- Click Tracking
- Compliance Management
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Data Synchronisation
- Digital Signature
- Document Templates
- Drag & Drop
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Image Library
- Lead Generation
- Multi-Campaign
- Multi-Channel Marketing
- Preview Functionality
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Sales Reports
- Secure Data Storage
- Signature Creation
- Signature Management
- Signature Templates
- Social Media Integration
- Surveys & Feedback
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- User Management
- User Profiles
- WYSIWYG Editor
- Workflow Management
Event Booking Software
- API
- Activity Dashboard
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- Attendee Management
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- CRM
- Calendar Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Invoice Management
- Lead Capture
- Marketing Automation
- Mobile Access
- Online Payments
- Online Registration
- Promotions Management
- Real Time Reporting
- Real-time Updates
- Registration Management
- Reminders
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Visitor Registration
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- Website Integration
- Website Management
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- Real Time Reporting
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- Order Management
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- Receipt Management
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- Returns Management
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- Inventory Management
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- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
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- Customizable Fields
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- Real Time Notifications
- Reminders
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- Customisable Categories
- Customisable Reports
- Customisable Templates
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- Digital Signature
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- Performance Metrics
- Pipeline Management
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Christina S.
Owner
Legal Services, 2-10 Employees
Used the Software for: 2+ years
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/9/2019
"The Best Client Management Resource-- goes beyond normal software"
Comments: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Pros: I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Cons: It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Vendor Response
by HoneyBook on 23/9/2019
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
- Reviewer Source
- Reviewed on 20/9/2019
Stephanie F.
Photographer
Photography, Self Employed
Used the Software for: 2+ years
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 11/8/2021
"My favorite CRM ever"
Comments: I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!
Pros: The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!
Cons: I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it. I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created). For financial tracking, it would be nice to be able to create a recurring expense.
- Reviewer Source
- Reviewed on 11/8/2021
Kathryn K.
Operations Manager
Events Services, 2-10 Employees
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
-
Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/9/2021
"Tries to do a lot of things, but none of them are done very well"
Comments: I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.
Pros: The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.
Cons: In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!
- Reviewer Source
- Reviewed on 17/9/2021
Duane M.
Owner
Entertainment, Self Employed
Used the Software for: 1+ year
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 29/7/2021
"Honeybook just works!"
Comments: I am very happy with the software.
Pros: I really like how seamless, intuitive, and robust honeybook is. I like how it keeps me on track and integrates with calendars, emails, and helps my clients stay organized.
Cons: Some of the features I would like to see in the future would be the ability to integrate a "store"-like function directly into the crm. I would like my clients to be able to choose from options that I offer and those choices to become a proposal or invoice.
- Reviewer Source
- Reviewed on 29/7/2021
Rita V.
Marketing Consultant
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/8/2021
"The learning curve is flat"
Comments: Honeybook is responsible for the success of my business. Before Honeybook I had to follow up and demand to get paid and often get my payments postponed. Now it is all automated, clients even put their invoices in auto-pay.
Pros: I get paid without hassle. Everything is automated. The proposal is so amazing, you send the invoice and contract together, and it goes with a pay button where the customer has no choice besides to sign the contract and paying.
Cons:
The app.
The time tracking - the fact you have to calculate the time in fractions, what should have been an easy task becomes a "let me google what 1h35min is in time fractions". You can just put the time in the app, but not on the webapp. But I can never login at the app because it doesn't accept Google SSO, but it does on the web, so I always have to change my password. The app doesn't stay connected for long.
So I just don't use the app, I have it installed because maybe one day it will update and login with Google.
- Reviewer Source
- Reviewed on 26/8/2021
