---
description: Learn more about Liberty Spark price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Liberty Spark Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Liberty Spark](/software/162439/skore-app)

# Liberty Spark

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> Skore is now Liberty Spark. Bring your essential processes to life without complexity. Optimise, enhance and understand your processes.
> 
> Verdict: Rated **4.9/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Liberty Spark?

Teams in Change Management/Digital Transformation departments of any industry. For those looking to map and improve business processes, automate steps and create process libraries for organisations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 56 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netcall
- **Location**: Hemel Hempstead, UK
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Skore is available across 4 pricing tiers: Mapping, Analysis, Management, Enterprise. Pricing starts at £6/user/month and scales with each tier, outlined below:  

Mapping - £6/user/month  - no user limit
Analysis - £8/user/month - no user limit
Management - £12/user/month - no user limit
Enterprise - Contact Skore for more information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Ireland, South Africa, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Audit Management
- Business Process Automation
- Collaboration Tools
- Compliance Tracking
- Document Management
- Drag & Drop
- Graphical Workflow Editor
- Process Modeling & Designing
- Reporting/Analytics
- Role-Based Permissions
- Task Management
- Third-Party Integrations
- Version Control
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Business Process Management Software](https://www.capterra.ie/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.ie/directory/30010/business-process-management/software)
- [Workflow Management Software](https://www.capterra.ie/directory/30091/workflow-management/software)
- [Robotic Process Automation (RPA) Software](https://www.capterra.ie/directory/31696/robotic-process-automation/software)
- [Compliance Software](https://www.capterra.ie/directory/30110/compliance/software)

## Alternatives

1. [Lucidchart](https://www.capterra.ie/software/146136/lucidchart) — 4.5/5 (2247 reviews)
2. [Zapier](https://www.capterra.ie/software/130182/zapier) — 4.7/5 (3043 reviews)
3. [viaSocket](https://www.capterra.ie/software/1066020/viasocket) — 4.8/5 (640 reviews)
4. [Visio](https://www.capterra.ie/software/201133/visio) — 4.5/5 (3279 reviews)
5. [Albato](https://www.capterra.ie/software/1011434/albato) — 4.8/5 (403 reviews)

## Reviews

### "If you like UPN, then you will love Spark (formerly know as Skore)" — 5.0/5

> **Yabu** | *9 January 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: It's the best tool I have found in terms of being able to document processes using UPN as well as reviewing and maintaining them. The software is fast and easy to use and easy to explain to new users.
> 
> **Cons**: That viewer (free user) comments cannot be placed onto a process map (only on side bar).
> 
> I love using Skore (or Spark as it is now called) for processing mapping in workshops. It makes it possible for all participants to contribute towards a shared process that gets documented in real time without the need to spend hours after the meeting translating from white boards etc.

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### "Streamlining Operational Procedures with Ease" — 5.0/5

> **Elle** | *10 January 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: The tool is exceptionally user-friendly, offering a streamlined alternative to complex written procedure documents. Its intuitive design ensures that processes are easy to follow, making it accessible to everyone in the organisation.
> 
> **Cons**: To be honest, I can't think of any cons\!
> 
> Overall, this tool has been invaluable for implementing our operational procedures. Our primary goal was to create efficient, accurate processes that are clear and easy for both new and existing employees to understand, and this tool has helped us achieve that.

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### "Skore for process mapping consultancy" — 5.0/5

> **Nathan** | *13 January 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and intuitive. Running process mapping sessions you can focus on getting the process right and challenging clients on why they do things rather than trying to focus on getting the right icons or shapes
> 
> **Cons**: Nothing, it is an excellent programme that does exactly what it says on the tin
> 
> Excellent, I enjoy using the platfrom and running session with it for clients

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### "A simple but powerful way to capture processes" — 5.0/5

> **Megan** | *13 March 2024* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: The most beneficial thing about Skore is that it allows us to capture processes at the speed of conversation. It's simple and easy to use notation lends itself well to both online and in-person environments, and allows you to create a powerful visual way to bring a process to life. The Skore team listen to users and work to continuously adapt and improve, as well as offering quick and helpful assistance when required.
> 
> **Cons**: There can be occasional formatting issues or small bugs, but these are regularly reviewed and addressed by the team once raised.

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### "Process Mapping Made Simple (and Soon Even More Powerful)" — 5.0/5

> **Keith** | *13 March 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Skore excels at creating clear, easy-to-understand process maps, fostering collaboration and reducing the need for BPMN expertise.
> 
> **Cons**: Currently, Skore lacks direct integrations with other systems, limiting its ability to execute process automation directly within the platform.
> 
> As a long-time user of Skore (across multiple companies and even in job interviews\!), I've consistently found its simplicity and affordability to be key selling points. It's a fantastic tool for those without coding experience to improve processes within their organizations. I'm particularly excited about Skore's recent acquisition by NetCall. This hints at the potential for future integrations that would allow users to not only design process improvements but also directly automate them within the platform. If successful, this could make Skore a true end-to-end process optimization powerhouse.

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## Links

- [View on Capterra](https://www.capterra.ie/software/162439/skore-app)

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| en-AU | <https://www.capterra.com.au/software/162439/skore-app> |
| en-CA | <https://www.capterra.ca/software/162439/skore-app> |
| en-GB | <https://www.capterra.co.uk/software/162439/skore-app> |
| en-IE | <https://www.capterra.ie/software/162439/skore-app> |
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| pt | <https://www.capterra.com.br/software/162439/skore-app> |
| pt-PT | <https://www.capterra.pt/software/162439/skore-app> |

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