---
description: Learn more about Optimum Feedback price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Optimum Feedback Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Optimum Feedback](/software/161789/optimum-feedback)

# Optimum Feedback

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> A reputation management solution for online reviews, customer feedback and local search optimization for 'real-world' businesses.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Optimum Feedback?

Flyte is primarily geared toward local businesses and franchises with 1-50 locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Flyte

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starting from $20 per location per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Response Management
- Sentiment Analysis

## Support Options

- 24/7 (Live rep)

## Category

- [Reputation Management Software](https://www.capterra.ie/directory/30750/reputation-management/software)

## Alternatives

1. [Trustpilot](https://www.capterra.ie/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [rater8](https://www.capterra.ie/software/177794/rater8) — 5.0/5 (181 reviews)
3. [Birdeye](https://www.capterra.ie/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Feed It Back](https://www.capterra.ie/software/213501/feed-it-back) — 4.9/5 (81 reviews)
5. [TrueReview](https://www.capterra.ie/software/210085/truereview) — 5.0/5 (150 reviews)

## Reviews

### "Great experience working with Optimum" — 5.0/5

> **Ryan** | *13 October 2017* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy to work with. The team at optimum has been great about working through our integrations and tailoring the platform to our needs. We have already seen an increase in reviews. I love that negative feedback comes to us so we can deal with issues internally rather than the review going public before we have a chance to make it right.&#10;&#10;There are no other platforms in this price range that perform at this level.
> 
> **Cons**: It seems like they are in a startup phase, which is both a positive and a negative. The platform itself is constantly improving, but there are a few workarounds needed by the devs.  HOWEVER, the benifit is the guys at optimum will work hard to make sure your integrations are fully functional.
> 
> Great feedback generation tool. Super easy to use and helps mitigate bad feedback.

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### "How to get more Google Reviews" — 5.0/5

> **Samantha** | *9 March 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like that the software is really easy to use, and that the customer service is second to none - if I have an issue they are always on hand. I also like that since starting with the software just over a month ago, we have already had around 22 5 star google reviews which is amazing\!\!
> 
> **Cons**: It has been tough seeing some negative feedback coming through, however I am just using it as a positive to learn from our mistakes so that we don;t make them again\!
> 
> The overall experience has been very good\! I would highly recommend it to any business looking to get more Google reviews.

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### "User -friendly platform" — 4.0/5

> **Verified Reviewer** | *5 September 2018* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Information (EAP) is organized well on this site.  Easy to use provider listing.
> 
> **Cons**: Monthly newsletters reduntantly use up 2 pages.

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### "Nothing short of excellent." — 5.0/5

> **Dan** | *13 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The dashboard is powerful, yet easy to use. But the customer service by sales and tech support are even better than the application.
> 
> Let's us take a modicum of control over the process of encouraging clients to review us.

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### "Great product" — 5.0/5

> **Mark** | *18 May 2021* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, I have rarely had any issues with this product
> 
> **Cons**: Sometimes cumbersome. It’s not a huge deal but could be better

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## Links

- [View on Capterra](https://www.capterra.ie/software/161789/optimum-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/161789/Optimum-Feedback/> |
| en-AE | <https://www.capterra.ae/software/161789/optimum-feedback> |
| en-AU | <https://www.capterra.com.au/software/161789/optimum-feedback> |
| en-CA | <https://www.capterra.ca/software/161789/optimum-feedback> |
| en-GB | <https://www.capterra.co.uk/software/161789/optimum-feedback> |
| en-IE | <https://www.capterra.ie/software/161789/optimum-feedback> |
| en-IL | <https://www.capterra.co.il/software/161789/optimum-feedback> |
| en-IN | <https://www.capterra.in/software/161789/optimum-feedback> |
| en-NZ | <https://www.capterra.co.nz/software/161789/optimum-feedback> |
| en-SG | <https://www.capterra.com.sg/software/161789/optimum-feedback> |
| en-ZA | <https://www.capterra.co.za/software/161789/optimum-feedback> |
| es | <https://www.capterra.es/software/161789/optimum-feedback> |
| es-AR | <https://www.capterra.com.ar/software/161789/optimum-feedback> |
| es-CL | <https://www.capterra.cl/software/161789/optimum-feedback> |
| es-CO | <https://www.capterra.co/software/161789/optimum-feedback> |
| es-CR | <https://www.capterra.co.cr/software/161789/optimum-feedback> |
| es-DO | <https://www.capterra.do/software/161789/optimum-feedback> |
| es-EC | <https://www.capterra.ec/software/161789/optimum-feedback> |
| es-MX | <https://www.capterra.mx/software/161789/optimum-feedback> |
| es-PA | <https://www.capterra.com.pa/software/161789/optimum-feedback> |
| es-PE | <https://www.capterra.pe/software/161789/optimum-feedback> |

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