--- description: Learn more about LogMeIn Rescue price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LogMeIn Rescue Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LogMeIn Rescue](/software/161344/logmein-rescue) # LogMeIn Rescue Canonical: https://www.capterra.ie/software/161344/logmein-rescue Page: 1 / 8\ Next: [Next page](https://www.capterra.ie/software/161344/logmein-rescue?page=2) > Premium enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams. > > Verdict: Rated **4.6/5** by 163 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LogMeIn Rescue? Enterprise and upper midmarket IT teams, customer support and contact centers, MSPs, BPOs, and GSIs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 163 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, India, Ireland, Japan, Malaysia, New Zealand, Philippines, Singapore, United Kingdom, United States ## Features - Access Controls/Permissions - Alerts/Escalation - Annotations - Asset Tracking - Automated Routing - CRM - Call Logging - Call Recording - Chat/Messaging - Collaboration Tools - Computer Telephony Integration - Configuration Management - Contract/License Management - Customisable Branding - Desktop/Browser Sharing - Diagnostic Tools - File Sharing - File Transfer - IVR - Incident Management - Live Chat - Meeting Management - Mobile Screen Sharing - Multi-Channel Communication - Presenter Control Management - Queue Management - Real Time Screen Sharing - Real-Time Chat - Real-time Consumer-facing Chat - Remote Access/Control - Remote Support Software - Reporting/Analytics - Screen Recording Software - Screen Sharing - Self Service Portal - Session Recording - Softphone Software - Surveys & Feedback - Task Management - Third-Party Integrations - Troubleshooting - Unattended Access - Video Chat - Video Conferencing ## Integrations (11 total) - Agiloft - Autotask PSA - Freshdesk - HappyFox Chat - HappyFox Help Desk - JIRA Service Management - Microsoft 365 - Microsoft Teams - Salesforce Service Cloud - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software) - [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software) - [Screen Sharing Software](https://www.capterra.ie/directory/31738/screen-sharing/software) - [Remote Work Software](https://www.capterra.ie/directory/31855/remote-work/software) - [Remote Support Software](https://www.capterra.ie/directory/30928/remote-support/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.ie/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [ISL Light](https://www.capterra.ie/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.ie/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.ie/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Good Product for Remote Support" — 4.0/5 > **Mihai** | *10 September 2025* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: I am using LogMeIn products for over 10 years and I find it a great tool. I like the simplicity of it and the fact that I am already used to the tool. The user accounts are easy to create and we can support he customers quite easy. The remote access function is working flowless, like always. > > **Cons**: I have used LogMeIn for years now, and I have great experience with it. What I like the least right now is the pricing for the enterprise solution. The value for money is not quite there, especially compared to other products on the market. > > Overall experience with LogMeIn Rescue is good, especially that I have been using the product for more the 10 years. I am personally a big fan of LogMeIn. ----- ### "A Reliable Tool for Remotely Connecting to Another Computer or Device" — 5.0/5 > **Andrea** | *8 July 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I was really happy with how quickly and easily LogMeIn Rescue allowed my Help Desk technicians to gain access to our client's computers when they were having issues. > > **Cons**: There wasn't much not to like about LogMeIn Rescue. If there was anything, it was that the price was just a bit higher than I would have liked as we operated a very small Help Desk. > > We decided to use LogMeIn Rescue for our client Help Desk mostly because we were already using other GoTo products. It made sense to add another product to that account rather than go with an untested vendor. We stayed with LogMeIn Rescue because it was quick, easy to navigate, and provided a reliable connection to our client's computers. ----- ### "Good (not great) but pricey." — 4.0/5 > **Steve** | *2 October 2024* | Computer Software | Recommendation rating: 4.0/10 > > **Pros**: Lots of remote software features Integration with FreshDesk Unattended Access included > > **Cons**: Price No mobile phone support (android/iphone) > > I have used LogMeIn Rescue for years as it was the software that one of our suppliers used. It worked well and was always easy to use. ----- ### "Great Remote Tool" — 5.0/5 > **Austin** | *27 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Always a reliable tool. Can't think of any issues we have had\! > > **Cons**: Nothing. Has always worked and never had any issues with it. > > Great tool in supporting out workers we have accross the country. ----- ### "LogMein works as needed" — 5.0/5 > **Michael** | *10 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of setup and intuitive interface for admin and client > > **Cons**: need a robust Internet connection on client side > > Positive, makes remote troubleshooting easy ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ie/software/161344/logmein-rescue?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/161344/logmein-rescue) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data