--- description: Learn more about Avochato price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avochato Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Avochato](/software/161117/avochato) # Avochato Canonical: https://www.capterra.ie/software/161117/avochato Page: 1 / 7\ Next: [Next page](https://www.capterra.ie/software/161117/avochato?page=2) > SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. > > Verdict: Rated **4.7/5** by 135 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Avochato? Businesses and teams that want effective customer communications, such as eCommerce, insurance, home care agencies, realtors, auto dealerships, delivery and logistics companies, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 135 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Avochato - **Location**: San Francisco, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: PAYG: $1 / month - Pay for balance anytime, no monthly platform fee - $0.08/segment (messages and call minutes) in US and Canada - 1 phone number/inbox - All AI features - Multi-channel: SMS, RCS, MMS, calls, live chat - Customizable website widget - Complete two-way conversation management - Unlimited Broadcast messages - Call forwarding Voicemail - Advanced team management functionality: skill routing, dispositions - AI Chatbot and additional Automation Tools (surveys, drip campaigns) - Advanced analytics - Salesforce, Zapier, Slack, Teams integration - Access to Avochato’s API Standard: $35 per user / month - All features in PAYG - Platform fee of $175/mo for annual payment - Platform fee of $210/mo for monthly payment - Lower rates for messaging and calls of $0.02-$0.03 per segment in US and Canada Custom: - Salesforce Process Builder Workflows - HIPAA Compliance - Dedicated Account Rep - Professional Services - Higher API throughput rates - Faster speeds for broadcast messages - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Hindi, Russian - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - Agent Interface - Alerts/Escalation - Automated Responses - Automated Routing - Autoresponders - CRM - CRM Integration - Call Centre Management - Call Routing - Campaign Management - Chat/Messaging - Chatbot - Client Management - Collaboration Tools - Commission Management - Computer Telephony Integration - Contact Management - Customer Database - Customisable Templates - File Sharing - Human Handover - Interaction Tracking - Issue Tracking - Knowledge Base Management - Lead Management - Lead Qualification - Listing Management - MMS - Macros/Templated Responses - Mass Texting - Message Personalisation - Mobile Access - Mobile Coupons - Offline Form - Online Booking - Pricing Management - Prioritisation - Queue Management - Quotes/Estimates - Real-time Consumer-facing Chat - Remote Support Software - Reporting/Analytics - Reservations Management - Scheduled Messaging - Survey Builder - Surveys & Feedback - Transcripts/Chat History - Transfers/Routing - Workforce Management ... and 12 more features ## Integrations (11 total) - ChatGPT - Google Chrome - HubSpot CRM - Lasso CRM - Microsoft 365 - Microsoft Teams - Okta - Salesforce Sales Cloud - Shopify - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.ie/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.ie/directory/30842/sms-marketing/software) - [Travel Agency Software](https://www.capterra.ie/directory/20034/travel-agency/software) - [Estate Agent Software](https://www.capterra.ie/directory/20049/real-estate-agency/software) - [Mobile Marketing Software](https://www.capterra.ie/directory/31308/mobile-marketing/software) - [SMS Survey Software](https://www.capterra.ie/directory/32937/sms-survey/software) ## Alternatives 1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews) 2. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews) 3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Milvus](https://www.capterra.ie/software/202528/milvus) — 4.8/5 (298 reviews) 5. [Zoho Desk](https://www.capterra.ie/software/169505/zoho-desk) — 4.5/5 (2211 reviews) ## Reviews ### "Makes it easy to text customers fast\!" — 5.0/5 > **Lenah** | *28 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I really liked how easy it was to talk to many customers at the same time. The messages feel personal, and I can keep track of every conversation in one place without getting confused. > > **Cons**: Sometimes it takes a few seconds to load messages. I also wish it had more ways to customize the auto-replies. > > It’s a helpful tool for messaging customers fast and staying organized. It saves me time and makes it easier to give good service. ----- ### "Alternative customer chat option" — 5.0/5 > **Allison** | *15 January 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to set up autoresponses for keywords, since so many customers end up having the exact same questions over and over. > > **Cons**: The low cost version is affordable but extremely limited. Even small businesses will outgrow it extremely quickly, so I feel like it’s not a very valuable option. > > This is a great product in theory, but the very inexpensive LITE option is so limited that it might as well be useless. The next tier includes not only a monthly fee per user but also a monthly platform fee, so the jump is from $19/month to over $200/month. Most extremely small businesses aren’t going to be able to afford that kind added expense. For a growing small to mid-sized business with a target market that highly prefers texting over calls, it might be worth the cost. ----- ### "Staying connected via Avochato" — 4.0/5 > **Taylor** | *22 February 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The attention to needs of clients is strong. I appreciate the fast responses and assistance. > > **Cons**: I find the app needs some improvements. It sometimes glitches and isn't as good as the webpage itself. > > Avochato has been great for quick results toward my specific requests. allowing for quick turn around on my end. ----- ### "Avochato Use" — 5.0/5 > **Lateef** | *16 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We love the product, simple to use and implement across the team. We use it for both day to day business as well as broadcast marketing. The ROI is great, the ease of use simple and feature requests are handled promptly. > > **Cons**: At first we faced some challenges on the marketing end, when we got on the phone with our rep, he and his team implemented changes to customize the software for us and everything has been well since. Just ask them I would say. ----- ### "Avochato" — 4.0/5 > **Eric** | *16 November 2018* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: I like that you can assign names to phone numbers once they submit a ticket and it keeps track of all their submissions. > > **Cons**: You can't prevent people from calling the number without completely disabling it. The other options is to let them leave a voicemail which can be counterintuitive. > > Great for higher education. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ie/software/161117/avochato?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/161117/avochato) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data