---
description: Learn more about OroCRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: OroCRM Pricing, Cost & Reviews - Capterra Ireland 2026
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# OroCRM

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> OroCRM is a flexible open-source CRM with robust customer management tools, powerful reporting, and many other necessary CRM features.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OroCRM?

Our flexible platform can address the needs of any industry. It doesn't matter if your business is a large multi-national entity or a mid-sized retailer. We can scale anywhere from 5 to 1000+ users.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oro
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$116.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: The Enterprise Edition is aimed at medium-sized and large organizations, and is available on-premise or in the cloud.&#10;The Community Edition can be downloaded for free by small organizations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Dutch, English, French, German, Italian, Russian
- **Available Countries**: Australia, Canada, Germany, United Kingdom, United States

## Features

- Activity Dashboard
- Contact Management
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

## Integrations (11 total)

- Adobe Commerce
- Business Hangouts
- Datadog
- Dotdigital
- Mailchimp
- OpenCart
- Operations Hub
- OroCommerce
- PrestaShop
- WooCommerce
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)

## Alternatives

1. [monday.com](https://www.capterra.ie/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [EngageBay CRM](https://www.capterra.ie/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [PandaDoc](https://www.capterra.ie/software/131735/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "Oro gives amazing B2B flexibility" — 5.0/5

> **Paul** | *21 December 2017* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The integration of CRM and eCommerce functionality cannot be overestimated.  We also like the ability to adapt not only content, but, workflows to segments and groups of users. Having multiple checkout processes depending on whether the user is a dealer, a large distribution partner, or just an occasional buyer are fantastic.
> 
> **Cons**: We had to customize some of the features including the Case Management system (think Zendesk functionality) to use them on the eCommerce front end.

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### "We are users and resellers of the product. We just find it ok for our needs" — 5.0/5

> **Verified Reviewer** | *21 December 2017*
> 
> **Pros**: It is easy to use and customize. End user experience is great. Its multichannel capabilities are a must for today's business.
> 
> **Cons**: Lack of complete Italian localization. It is not a problem for us, but some our customers are not english speakers.

-----

### "A good fit for companies with both B2B sales teams and B2B eCommerce" — 4.0/5

> **Verified Reviewer** | *1 August 2018* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: oroCRM offers the best user experience and the best interface for sales teams who use the direct channel and the online channel to get rewarded for their closed sales. To flip statistics and customer data from one to another channel is so easy as click on a button. There is no need to implement an eCommerce portal or a CRM standalone solution because OROCRM has an extended solution called oroCommerce and you can cover both areas with that extension.
> 
> **Cons**: Maybe it is a bit late for them in market timing, as the landscape is full of CRM solutions and B2B eCommerce solutions well proven and already extended in big and mid sized companies.

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### "We converted from another CRM system to ORO recently. Could not be happier with the results." — 5.0/5

> **Verified Reviewer** | *23 January 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The open source nature of ORO allowed us to completely customize a tool that met our needs.  &#13;&#10;&#13;&#10;The team at ORO is top notch.  Quality development, timely and great communication.&#13;&#10;&#13;&#10;ORO is much more cost effective than what we were using \&amp; other tools we explored
> 
> Better lead management, lower costs, improved time efficiency

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### "OroCRM increases the efficiency of sales channels" — 5.0/5

> **Onur** | *19 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: OroCRM includes high quality features that are quite useful for increasing the revenue of each individual sales channel.
> 
> **Cons**: That will be so much useful if OroCRM could provide more flexible options for each sales channel.

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## Links

- [View on Capterra](https://www.capterra.ie/software/161063/orocrm)

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