---
description: Learn more about ETS price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ETS Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [ETS](/software/160319/ets)

# ETS

Canonical: https://www.capterra.ie/software/160319/ets

> ETS Records \& analyses replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ETS?

Contact Centres and System Integrators rely on ETS to deliver unparalleled testing opportunities across their unified communications, IVR configurations and telephony infrastructure.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Occam Networks
- **Location**: London, UK
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$1,280.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Two versions of ETS are available: ETS Lite and ETS Pro. 

Contact ETS directly for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- IVR
- Multiple Scripts
- Phone Key Input
- Text to Speech

## Support Options

- Phone Support

## Category

- [IVR Software](https://www.capterra.ie/directory/30231/ivr/software)

## Alternatives

1. [VoIP.ms](https://www.capterra.ie/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.capterra.ie/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.capterra.ie/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.capterra.ie/software/136894/xcally) — 4.8/5 (130 reviews)
5. [MyOperator](https://www.capterra.ie/software/159433/myoperator) — 4.2/5 (68 reviews)

## Reviews

### "Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience" — 5.0/5

> **Dara** | *13 September 2017* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.
> 
> **Cons**: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.
> 
> Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.

## Links

- [View on Capterra](https://www.capterra.ie/software/160319/ets)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/160319/ets> |
| de-AT | <https://www.capterra.at/software/160319/ets> |
| de-CH | <https://www.capterra.ch/software/160319/ets> |
| en | <https://www.capterra.com/p/160319/ETS/> |
| en-AE | <https://www.capterra.ae/software/160319/ets> |
| en-AU | <https://www.capterra.com.au/software/160319/ets> |
| en-CA | <https://www.capterra.ca/software/160319/ets> |
| en-GB | <https://www.capterra.co.uk/software/160319/ets> |
| en-IE | <https://www.capterra.ie/software/160319/ets> |
| en-IL | <https://www.capterra.co.il/software/160319/ets> |
| en-IN | <https://www.capterra.in/software/160319/ets> |
| en-NZ | <https://www.capterra.co.nz/software/160319/ets> |
| en-SG | <https://www.capterra.com.sg/software/160319/ets> |
| en-ZA | <https://www.capterra.co.za/software/160319/ets> |
| es | <https://www.capterra.es/software/160319/ets> |
| es-AR | <https://www.capterra.com.ar/software/160319/ets> |
| es-CL | <https://www.capterra.cl/software/160319/ets> |
| es-CO | <https://www.capterra.co/software/160319/ets> |
| es-CR | <https://www.capterra.co.cr/software/160319/ets> |
| es-DO | <https://www.capterra.do/software/160319/ets> |
| es-EC | <https://www.capterra.ec/software/160319/ets> |
| es-MX | <https://www.capterra.mx/software/160319/ets> |
| es-PA | <https://www.capterra.com.pa/software/160319/ets> |
| es-PE | <https://www.capterra.pe/software/160319/ets> |
| fr | <https://www.capterra.fr/software/160319/ets> |
| fr-BE | <https://fr.capterra.be/software/160319/ets> |
| fr-CA | <https://fr.capterra.ca/software/160319/ets> |
| fr-LU | <https://www.capterra.lu/software/160319/ets> |
| it | <https://www.capterra.it/software/160319/ets> |
| nl | <https://www.capterra.nl/software/160319/ets> |
| nl-BE | <https://www.capterra.be/software/160319/ets> |
| pt | <https://www.capterra.com.br/software/160319/ets> |
| pt-PT | <https://www.capterra.pt/software/160319/ets> |

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