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What Is Zoho Social?

Zoho Social is a comprehensive social media management tool that helps you manage your social media marketing and grow your brand's presence. Zoho Social supports major platforms such as Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, and TikTok (not available for India due to ongoing regulatory restrictions). Key Zoho Social features include content publishing, scheduling, monitoring, collaboration, and analytics.

Who Uses Zoho Social?

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

Zoho Social Software - Zoho Social home page
Zoho Social Software - Zoho Social publishing window
Zoho Social Software - Zoho Social channels
Zoho Social Software - Zoho Social collaborate
Zoho Social Software - Zoho Social monitor

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Reviews of Zoho Social

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.5
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jamie
Jamie
Founder and CEO in US
Verified LinkedIn User
Public Relations & Communications, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Zoho is the best!

5.0 2 months ago New

Pros:

Having also used a competitor app, I have renewed belief in the ease of managing social media content for clients across multiple platforms. I especially love having the ability to create one post and then edit each channel individually for tagging, etc.

Cons:

I am not a fan of the cost of this app. Would still choose it though!

Christina
Area Director of Sales in US
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Social is a fundamental pillar for excellence in social media marketing.

5.0 2 months ago New

Comments: Our impressive experience with Zoho Social has led us to exploiting our social media platforms for attracting more customers to our hotels. It help us to manage and strategize our marketing on social media platforms which has given impressive results in terms of the leads we capture. With Zoho Social, it has been easy to understand our audience which helped us understand how to engage them effectively.

Pros:

Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number of views. There are incredible analytics that provides us with insightful reports about our social media audience helping us understand how to engage them. It provides us with a central place for collaborating when engaging with our customers across all our social media platforms. It help us to monitor how our social media platforms are performing and guide us on how to improve the returns we get from social media marketing.

Cons:

Through it all, Zoho Social remained firm in offering top notch services. We have nothing against it so far.

Pedro
It in Spain
Consumer Electronics, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Zoho Social is a game-changer for organizing all my social media posts in one place!

3.0 2 months ago New

Pros:

Scheduling posts and analyzing performance are extremely user-friendly and efficient.

Cons:

Occasional glitches with post scheduling and limited integrations with other platforms can be frustrating.

Michael
Marketing Specialist in US
Telecommunications, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Decent Option for the Beginning to Intermediate Business

3.0 4 months ago

Comments: It's a B- overall. It offers everything a beginning to intermediate user needs to handle the automation of social posts. There are extras and add-ins that make it more confusing than it needs to be.

Pros:

Zoho Social is a fairly straightforward program that allows for automated posting of your content for social channels. It's easy to understand and use.

Cons:

It is just fairly vanilla. The interface is simple, but not always informative in the way that you need. There are extras and add-ins that make it more confusing than it needs to be. Selections should be grayed out if they require additional credits. Additionally, why charge for AI Assist when it can be found for free in many other places? It makes it not worth using for the additional hassle.

Verified Reviewer
Verified LinkedIn User
Logistics & Supply Chain, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Highly Recommend!

5.0 2 months ago New

Comments: Very pleased and would suggest this to others.

Pros:

Scheduling all my post to all social platforms at once is a great tool!

Cons:

I wish there were more tips/tricks that pop up when doing a task.

Verified Reviewer
Verified LinkedIn User
Medical Devices, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

One stop hub for social media management solutions

5.0 4 weeks ago New

Pros:

I like that it is a reliable tool for business, especially from where I sit and use it on a daily basis, as it serves as an all-in-one social media management solution.

Cons:

In my initial engagement with the platform, its interface felt a bit clunky navigating between different accounts and features. Kindly provide training, even a virtual training, will aid with bridging the gap and answering some queries in this regard.

Rhys
Rhys
Owner in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Really good!

5.0 2 months ago

Pros:

It is so easy to use, better then other apps.

Cons:

The uploading of more then 4 images seems to be more complicated then its needed to be

Vincent
Vincent
president in France
Verified LinkedIn User
Sports, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Convenient for cross-platform posting

4.0 2 months ago New

Pros:

Zoho Social is very convenient to manage our social network accounts, makes it very easy for publishing on multiple patforms at once.

Cons:

Zoho Social is a bit pricey for a small structure

Ahmed
Ahmed
owner in Egypt
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Zoho Is the best platform to manage your social media all from one place

5.0 3 weeks ago New

Pros:

Zoho Is the best platform to manage your social media all from one place

Stephanie
Stephanie
Market Executive in Ireland
Verified LinkedIn User
Wine & Spirits, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Zoho works for me

5.0 2 months ago New

Pros:

As a marketing executive, I love how Zoho Social provides detailed analytics that help me optimise our social media strategies with ease. The interface is intuitive, so I was able to get started quickly. I also appreciate the ability to schedule posts across multiple platforms, which has saved me a lot of time. Plus, it’s very affordable compared to other tools, making it a great value for what you get.

Cons:

One downside I’ve noticed is that some of the more advanced features are only available in the higher-priced plans. There’s also a slight learning curve when trying to unlock all of the tool’s capabilities.

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Best Social Media Autoation App

5.0 9 months ago

Comments: My overa ll experience is best as comparing to sitting doing manually and in times we can't do, we can automate, this is best experience.

Pros:

All the pros are good, but should be improved a lot comparing the new apps those coming now with AI and stories

Cons:

We can't post or automate Instagram stories which is a big draw back. And facebook groups always keep disconnecting every minute.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Zoho Social Review

4.0 7 months ago

Comments: It eases social media management, reporting and tracking

Pros:

Ease of scheduling content Real time analytics

Cons:

some times the analytics provided are different from those given by the social media platforms

Bradley
Bradley
Managing Director in UK
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

We Love Zoho Social

5.0 4 months ago

Comments: Zoho Social is a fantastic tool for managing social media accounts. Its intuitive interface, robust analytics, and seamless scheduling features make it easy to track engagement and grow your online presence. Highly recommend it for businesses of all sizes!

Pros:

What I liked most about Zoho Social is its comprehensive analytics and easy-to-use scheduling tools. The ability to monitor multiple platforms from one dashboard and schedule posts in advance saves time and streamlines social media management. It's a powerful all-in-one solution!

Cons:

The only downside I found with Zoho Social is that the mobile app could be more intuitive and feature-rich. However, the desktop version is excellent, and the minor mobile app limitations don’t significantly impact overall functionality.

Verified Reviewer
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Create and post with Zoho

5.0 3 months ago

Comments: It has been a wonderful experience. Easy to roll out ideas.

Pros:

Easy to use. Allowed time to create new post while schedule post rolled out.

Cons:

Some connection to social sites were limited.

Ryan
Ryan
Owner in Canada
Verified LinkedIn User
Photography, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Zoho Social Review

5.0 8 months ago

Comments: Best social posting app I have used so far.

Pros:

Very easy to get started and use. Links up to all the social platforms I use. AI copy prompt.

Cons:

limitations uploading certain resolutions to platforms. For example, I can upload a 1920x1080 video directly to X(twitter), but the zoho app needs the video to be a smaller resolution to upload to X. So I don't bother uploading the video to that platform. Too much of a hassle rendering out multiple resolutions.

Nikita
Nikita
Marketing Manager CRM in Germany
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Global and Functional Social Tool

4.0 5 months ago

Pros:

It has a lot of capability and functionalities upon initial setup. It is easy to separate brands, and manage lead capture for each salesperson. All integrations into existing social medias are in Zoho Social at a glance, features are on the same level as of other social tool providers. Interface and workflow management are a piece of cake. Easy to navigate through many layers of data and communication points.

Cons:

It is similar to Zoho tools in existing integrations and usual necessity to tweak things internally and upkeep the system. Due to our internal customization of CRM, it was harder to integrate Zoho Social seamlessly. It is hard to manage several languages under one roof, only limited amount of brands can be created. Automation and default pages are barely customizable.

Will
Will
Managing Partner in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

A Powerful Social Media Management Tool

5.0 7 months ago

Comments: Zoho Social is a solid choice for businesses and individuals who need a user-friendly platform for scheduling and publishing social media content.

Pros:

Zoho Social excels in scheduling posts. The calendar view allows for easy planning and organization of content across various social media platforms.

Cons:

While scheduling is strong, Zoho Social offers limited functionalities for directly engaging followers on social media platforms.

Kimani
Kimani
Accountant in Kenya
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Expand your business by growing it's Social Media presnce

5.0 last year

Comments: In this digital era of doing business, Zoho social comes in handy. It helps me manage marketting campaigns across the social networks, manage and monitor prospects as well as analyse and reports. It is really saving me the efforts of marketing

Pros:

In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my workspace. It is also super simple to use and comes with an incredibly designed UI that Iam able to navigate through all it's features for maximum value for my money. I enjoy being able to schedule the publishing time of my posts to those times that the audience is active on social networks. From a dashboard I can monitor every post across all platforms and Incase of comments I can reply. The pre-built reports are of great use for Iam able to analyse the performance of each post through clicks and views.

Cons:

Zoho Social is a tool of it's kind with no challenging issues soo far

Mario
Mario
Social Media Marketer in Jamaica
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Zoho Social - Social Media Management

4.0 6 months ago

Pros:

I love the accessibility of multiple social media platforms from a central point of control.

Cons:

Not being able to connect a Facebook profile instead of only being able to connect a page associated to the profile

Verified Reviewer
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Easier social media management tools.

4.0 4 months ago

Pros:

mobile application multiple platforms easy of use and setup

Cons:

More social media presence is necessary, and each shared post must be modified.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

My experience with Zoho Social

4.0 9 months ago

Comments: Overall, Zoho has provided me an affordable option that makes social media management easy for me and my colleagues.

Pros:

Content Management, Scheduling, Reports and analytics are major components needed for my work and Zoho delivers these.

Cons:

The fact that Twitter(X) paid features are not available on the platform, for example, text limit. Also, I don't know how much of a fault this is to Zoho, but the level of engagement on posts published via Zoho is low compared to that from the native platforms.

Tanya
Tanya
Virtual Assistant in Bahamas
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Zoho Social - the only app you need!

4.0 last year

Comments: My overall experience with Zoho Social is excellent - it has everything to manage and schedule your social media content and marketing.

Pros:

Everything! User-interface, setup, adding my socials, mobile friendly, easy scheduling, more features if you upgrade. Integration of Zia app to use AI for easy captions creation, integration with other Zoho apps and external apps.

Cons:

Zoho Social is easy to use and setup. Integration with other apps was a breeze.

Zedekiah
Zedekiah
Hydrafaciologist in Kenya
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

In this digital era, my business is armored with Zoho Social

5.0 last year

Comments: Zoho Socials has allowed Avane Clinic leave digital footprint in the social space which has been a really fulfilling marketting option. It has attracted closely to 45% of our total clients and we are still hopeful that this success story will continue as long as we have it onboard

Pros:

Honestly this platform has every feature one could want. It offers a range of benefits at such a reasonable price. Compared to other platforms Zoho Social is easy to set up and use and it's intuitive interface is a uncomplicated. It helps manage digital marketing campaigns, lead management, monitoring , analytics and reporting, publishing content in the digital space, connections and team collaboration. The app is really dependable and functional. I am a really happy user of this platform

Cons:

For all this time I have used Zoho Social, there is nothing I have found challenging about it

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Awesome tool and software for social media management

4.0 8 months ago

Pros:

@ZohoSocial is awesome and gives us a great and hassle-free experience managing all our social media channels, from one single dashboard

Cons:

Once free trial of premium packages expires, premium features will be disabled

Robert
Owner in Romania
Newspapers, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

I am more social

5.0 10 months ago

Comments: Great experience and more time for me, I recommend it to everybody.

Pros:

Easy to setup and manage my content on the social networks I use for my business. The posts scheduling is the best feature I used until now because I don't have to be on my phone/pc all day to publish.

Cons:

I can say i didn`t find any cons for Zoho Social, everything works as should be.