Engage360

Who Uses Engage360?

Our product is designed for E-commerce, Travel/Hotels, Gaming, and Retail industries across multipal geos.

What Is Engage360?

Vizury Engage360 is an AI-driven Omnichannel marketing platform that optimizes the potential of each channel & delivers integrated user experiences across connected devices. It delivers high value user conversions by empowering marketers to seamlessly craft unique consumer journeys & enables timely decision-making across multiple touch-points powered by machine learning that learn & evolve real-time.

The platform aims to bring efficiency in marketing spends by integrating CRM & paid channels.

Engage360 Details

Vizury

http://www.vizury.com

Founded 2005

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
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Engage360 pricing overview

Engage360 has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

Engage360 Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

View full list of Customer Engagement Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customisable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

View full list of Marketing Automation Software

  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioural Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalisation

View full list of Personalisation Software

  • A/B Testing
  • Analytics
  • Campaign Segmentation
  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Geo Targeting
  • Mobile Notifications
  • Notification Scheduling
  • Visual Notifications
  • Web Notifications

View full list of Push Notifications Software

Engage360 Alternatives

More Engage360 alternatives

Engage360 Reviews

Showing 5 of 22 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
4.5/5
Value for Money
4.4/5
Jeffrey J.
SEM & Display Manager
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 5/7/2019

"Vizury Overview"

Pros: never have any error hence all the feature run very smoothly

Cons: the design of the UI is bad taste, looks like normal software no a good one

  • Reviewer Source 
  • Reviewed on 5/7/2019
Sean L.
Marketing Manager
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/7/2019

"Amazing Customer Service"

Comments: We have set a majority of our clients up on these types of notifications and have seen excellent results.

Pros: The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.

Cons: I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.

  • Reviewer Source 
  • Reviewed on 22/7/2019
Vivian H.
Marketing Executive
Apparel & Fashion, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 4/7/2019

"Intuitive platform that suits business needs"

Comments: Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.

Pros: The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.

Cons: Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.

  • Reviewer Source 
  • Reviewed on 4/7/2019
Rafael filipe F.
Head of e-commerce
Consumer Electronics, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/5/2020

"Excellent customer service"

Pros: The service they provide to the client is able to guarantee the agreed retability results

Cons: They have no relevant negative points to point out

  • Reviewer Source 
  • Reviewed on 30/5/2020
Syed R.
Marketing Manager
Retail, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 7/2/2020

"Vizury brings in incremental revenue with great customer support"

Comments: It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

Pros: The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.

Cons: The site could be more user-friendly, makes it difficult to change some things on your own without help.

  • Reviewer Source 
  • Reviewed on 7/2/2020