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What Is ClickUp?

ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more.

Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!

Who Uses ClickUp?

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.

ClickUp Software - Board View
ClickUp Software - Box View
ClickUp Software - Calendar View
ClickUp Software - List View
ClickUp Software - ClickUp search

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Reviews of ClickUp

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.5
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Onur
Onur
Co-Founder in Türkiye
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ClickUp Review

5.0 2 months ago New

Comments: My overall experience with ClickUp is very good. It helps us to manage our daily tasks.

Pros:

You can start using ClickUp for free and later on while discovering it, you can switch to paid version. This gives you a chance to adapt to the application.

Cons:

The customer support can be more active and help the users with daily usage issues.

John Epok
Regional Platforms Lead in Philippines
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Extensive Project Management Platform

4.0 2 months ago New

Comments: My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot better in terms of project management.

Pros:

Tons of features to use. Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline. Tasks can be assigned via POCs and group of POCs and they will get a notification for it. Project duration can be tracked through summation on start and end time.

Cons:

As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.

Diana
Project Manager in Poland
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.

1.0 2 weeks ago New

Comments: The App was an aim to help Project managers in their work and life, and instead - it makes it more complicated. The bugs are not fixed, the features are not improved. I reported many bugs since a year (wrong filters working, statises not visible, wrong data tracki g and much more), but the company did nothing about it. We get info about an updates every month on our mailboxes but none of the crucial bugs was ever fixed. I have 300+250 tasks on ClickUp, they are not able to tell when they would be able to fix those, so no Roadmap. I am a Project manager and product Owner since many years and I havent seen that kind of Roadmap Management in my lifetime. I lost much money and time cause I was not on time with many tasks and what was the cause? The ClickUp shows different tasks on different lists and somehow many on them are not visible, even if I use date Filter or due date "last 7 days" etc - we cannot trust this App, and instead of giving some Roadmap, we still do not know whether its good to move 1000 tasks somewhere else or what. And it has been since almost a year.
Sometimes I got answer like "We cannot estimate the time but its in the Review" for 15 weeks... And sometimes - no info for long time, promising they are working on it and then - tadaaam "We are not working on it cause its only you who reported that bug and we prioritize bugs and issues Based on the number of reporters". Omg. It is unbelieveable.
Of course you would get AI updates, some integrations etc, but the crucial things like reponsiveness, productivity, reliable features, bug fixing, filters working properly, lists showing right tasks every moment - this is something you cannot See.
ClickUp Team, info that developers are working on sth for weeks, months or you cannot estimate the time is neither empowering their businesses nor saving their time money / nor giving them overview of how the Projects are going and whether they should perform some actions etc. Whasn't that the aim of the App?
If I loose more than 50€ once again due to the bugs, I am done of waiting… Please, think twice while choosing the app. Especially if you don’t want to have your work disruptive. Moreover, I got info “We have only one report of this issue, the issue doesn't block workflow, and there are viable workarounds using the web and desktop apps.” -> the ClickUp team told be that I could use computer to workaround this. Really? heavy computer everyday with me, those days? Web app is terrible, no responsiveness at all. Really, I was about to have “The Highest Rated Project Management Platform” “ClickUp's easy-to-use product management software keeps your team productive, efficient and headache-free” “ClickUp's productivity platform is constantly improving as we release new features requested by our clients every single week.” ar they told avout the app, and unfortunately no progress in those really crucial bugs and features. The slogans on the websites are not real.

Pros:

Maybe the layout, I thouth it would be useful. I like the dependencies.

Cons:

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost. In My Work, opening a task and returning to the view places you back at the top of the list Statuses not appearing when adding a status filter tasks are not getting displayed in My Work > Overdue > See All of the mobile app. Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List] Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list Home | Mobile | Tasks missing from My Work on the mobile app and browser] The statuses are not working properly The lists and due dates and not working The web site is not responsive How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress... Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.

Esteban
Esteban
CEO - Founder in US
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I migrated 2 years ago and it was the best decision

5.0 3 months ago

Comments: I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to use and the amount of automations and information I can add about my customers, from how much they owe me, to the fact of knowing how many sessions I conduct in a month according to the part of the world they are in.

Pros:

I like the fact that all the functionalities as well as the automations have made my worklife and customer follow-up much easier

Cons:

Some of the functions are not so clear to me on how to use them, so I may probably be missing out on better things for my company

Solomon
Project manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Click To Higher Results from Your Projects with Click up.

5.0 last month New

Comments: The tool has greatly improved our projects productivity.

Pros:

It has made it possible for us to manage many projects within a short range of time. It has a very easy to use and userfriendly interface. The customer desk is always available to help us. Easy to search on any of our files with click up.

Cons:

We do not have a good reason to hate on the software it has new a good one.