--- description: Learn more about 3CX price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.ie/software/158704/3cx Page: 1 / 20\ Next: [Next page](https://www.capterra.ie/software/158704/3cx?page=2) > 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. > > Verdict: Rated **4.4/5** by 465 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 3CX? 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 465 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 3CX - **Location**: Nicosia, Cyprus - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 1 year free, no credit card required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 93 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Autoresponders - CRM - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Contact Management - Customisable Branding - Customisable Reports - Dashboard - File Sharing - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Offline Form - PBX - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting/Analytics - SIP Trunking - SMS Messaging - Search/Filter - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Two-Way Audio & Video - VoIP - Voice Mail ... and 9 more features ## Integrations (21 total) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software) ## Related Categories - [Speech Analytics Software](https://www.capterra.ie/directory/32258/speech-analytics/software) - [Unified Communications Software](https://www.capterra.ie/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.ie/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.ie/directory/31102/cloud-pbx/software) - [Team Communication Software](https://www.capterra.ie/directory/31033/team-communication/software) ## Alternatives 1. [Ringover](https://www.capterra.ie/software/169627/ringover) — 4.7/5 (859 reviews) 2. [800.com](https://www.capterra.ie/software/208208/800-com) — 4.7/5 (315 reviews) 3. [Nextiva](https://www.capterra.ie/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [RingEX](https://www.capterra.ie/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Ultatel Cloud Business Phone System](https://www.capterra.ie/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "User friendly versatile communication" — 4.0/5 > **Rena** | *28 March 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: I like the user friendly set up. They are also there with step by step instructions to help. I like the ability to forward calls to another office with ease. All there user manuals are available on the website. 2 factor authentication for the online platform is important, extra safety is always a good thing. > > **Cons**: The online platform should have more user settings. Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague and can be frustrating. > > Awesome. I had help setting up when I needed it. It works very well for our company which has 2 offices about an hour apart from each other. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 November 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Cons**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- ### "Overall good but could be better" — 3.0/5 > **Verified Reviewer** | *30 October 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: User friendly admin portal to track calls and recordings, view statistics of users, and pull reports. Allows for multiple numbers, open hours and schedules, notifications of missed calls, etc. Pay per minute rather than a flat monthly fee. > > **Cons**: Inability to easily choose which number you will call from. Difficult to understand which phone line is ringing when you are receiving a call. Contacts does not always save changes you make on contacts. > > It is a solid VOIP system but is not perfect. You can manage your employees easily, but there are some limitations. ----- ### "Seamless and efficient PBX software" — 5.0/5 > **Josh** | *15 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. > > **Cons**: Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. > > Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. ----- ### "Easy and cost effective VoIP system with easy onboarding and administration" — 5.0/5 > **David** | *25 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. > > **Cons**: Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. > > Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.ie/software/158704/3cx?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/158704/3cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data