RQ Retail Management

Who Uses RQ Retail Management?

Specialty retailers ranging from 2 - 4,000+ locations with unlimited users.

What Is RQ Retail Management?

With a focus on innovation, agility, and service, iQmetrix is the premier provider of retail management solutions for specialty retailers. Our powerful and intuitive retail management software, RQ, provides features to manage and streamline the core functions of business, like POS, CRM, inventory management, HR and accounting, while also providing innovative applications to accelerate profits including marketing, advanced reporting, and analytics, and Sales Force and service automation.

RQ Retail Management Details

iQmetrix

http://www.iqmetrix.com

Founded 1999

RQ Retail Management Software - Widget Homescreen
RQ Retail Management Software - Inventory Management
RQ Retail Management Software - Sales Screen
RQ Retail Management Software - Customer Console
RQ Retail Management Software - HR Schedule
RQ Retail Management video
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RQ Retail Management Software - Widget Homescreen - thumbnail
RQ Retail Management Software - Inventory Management - thumbnail
RQ Retail Management Software - Sales Screen - thumbnail
RQ Retail Management Software - Customer Console - thumbnail
RQ Retail Management Software - HR Schedule - thumbnail

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Starting price

US$99.00/month
US$20.00/month
US$79.00/month
US$499.00/month

Free Version

Free Version No
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial No

RQ Retail Management deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

RQ Retail Management Features

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

View full list of POS Systems

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Retail Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • eCommerce Management

View full list of Retail POS Systems

RQ Retail Management Alternatives

More RQ Retail Management alternatives

RQ Retail Management Reviews

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.3
Customer Service 4.2
Features 4.4
Value for Money 4.4

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Mary C.
Manager
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/8/2018

"I've been using RQ for many many years now absolutely love how easy it is to use. Great tech support"

Comments: Best retail software out there hands down!

Pros: Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.

Cons: When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.

  • Reviewer Source 
  • Reviewed on 1/8/2018
Glenn S.
Talent Development Manager
Telecommunications, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/5/2021

"Great For Retail Management"

Comments: Overall we use RQ to manage our time cards and schedules and we used it heavily in the past to manager all inventory. It was very useful but does take some additional training if you want to fully use it.

Pros: Love how you can clock in and out and can utilize different sales reporting and inventory management.

Cons: Some of the features like report needs to be customized and can be somewhat confusing on how to put together sales reporting. The schedule feature can also be somewhat confusing to put together. Some additional training on the software is highly encouraged.

  • Reviewer Source 
  • Reviewed on 26/5/2021
Stephanie H.
Vice President
Wireless, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/8/2018

"Con company"

Pros: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Cons: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/8/2018
Verified Reviewer
Virtual Assistant
Retail, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/12/2018

"Best option available"

Comments: For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Pros: RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Cons: It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

  • Reviewer Source 
  • Reviewed on 12/12/2018
Dominic J.
Regional Sales Manager
Retail, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/10/2019

"Good Product For Cellular Dealer Channel"

Comments: Overall great and would recommend to all cellular dealers for each carrier.

Pros: The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.

Cons: The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.

  • Reviewer Source 
  • Reviewed on 3/10/2019