Personio

"Excellent, powerful product, great customer service and support"

Comments: If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.

Pros: The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch.
The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

Cons: I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

"A very good decision I am still proud of"

Comments: Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software.
But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

Pros: It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort.
Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Cons: Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

"Clear recommendation for SMEs"

Pros: - As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel

Cons: - There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")

"Glorified database"

Comments: This software was bought to help with payroll.
In the end, it just became a database to store employee information.
Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.

Pros: -pretty design
-comprehensive onboarding
-friendly support team

Cons: -missing sanity checks
-convoluted layout
-not customisable enough

"Great tool for monitoring all your HR related tasks"

Comments: We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs.
The benefits and time saving definitely outweigh the costs of this app.

Pros: The support is great. Everyone I have talked to on the phone was aways super nice and helpful.
I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

Cons: It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that.
I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.