What Is Jotform?

Trusted by over 18 million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

Jotform Software - Jotform provides HIPAA-compliant forms and a business associate agreement (BAA) so your organization can collect health information safely and securely.
Jotform Software - With secure PCI compliance, a mobile-friendly interface, no additional transaction fees, and 35+ payment gateways available on our free plan, Jotform makes it easier than ever to securely receive online payments.
Jotform Software - Jotform offers the largest selection of free form templates available online.
Jotform Software - Jotform offers everything from CRMs and cloud storage solutions to payment processors and project management boards!
Jotform Software - Create gorgeous forms without needing to know how to design.

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Reviews of Jotform

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Samuel
Samuel
CEO in Nigeria
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Creating professional web forms has never been easier

5.0 last month New

Pros:

If you are looking for a form creation ranging from surveys, poll, lead generation form to anything you can think of, Jotform is what you need.I liked every bit of the features in it.

Cons:

I can't fault this form creator in any way just yet.

Jotform Response

2 weeks ago

Hello Samuel, Thanks for your nice review about Jotform. We greatly appreciate it. If you have any questions or concerns, let us know through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Mohan Manohar
SYSTEM ADMINISTRATOR in India
Hospitality, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

5.0 last month New

Comments: 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

Pros:

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

Cons:

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

Jotform Response

last month

Hello Mohan, Thank you for the detailed review and feedback. We are glad that you had a great experience using our platform. You can fully customize your classic form using custom CSS. For more information, you can check this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Aggie
Aggie
Branding Consultant in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Jotform as a tool to measure Sign Up (form) conversion rate

3.0 4 weeks ago New

Comments: The support were very helpful but using Advanced styling is time consuming. The UI is not intuitive and unexpected results that did not show on edit, only in preview.

Pros:

All the data in Analytics is super useful (like location and conversion rate per location). I like seeing my conversion clearly as one big number %

Cons:

Styling of the form was tricky. I wanted a very simple email+submit button and i had to write CSS just to align the fields. This wasted me so much time.

Jotform Response

4 weeks ago

Hello Aggie, Thank you for sharing your positive feedback. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Selma
Content Manager in Algeria
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A Comprehensive Review of Jotform

5.0 2 months ago New

Comments: Overall, I found Jotform to be a great choice for anyone looking for a comprehensive form-building solution. It's easy to use and offers a wide range of features and customizations, making it suitable for a variety of uses.

Pros:

Jotform is extremely user-friendly and easy to use. It allows users to quickly and easily create forms for any purpose. The wide range of customization options and features available make it a great choice for anyone looking for a comprehensive form-building solution.

Cons:

The only downside I found with Jotform is that its features can be a bit overwhelming for beginners. It can take some time to get used to all the customization options and understand how to use them effectively.

Jotform Response

last month

Hello Selma, Thanks for the excellent rating and feedback. We are happy to know that you are able to create forms easily using our form builder. We have help guides for creating forms at this link: https://www.jotform.com/help/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Verified Reviewer
Verified LinkedIn User
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Alternatives Considered:

Great Product For a Small Company

5.0 2 months ago New

Comments: Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Pros:

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Cons:

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Jotform Response

last month

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.