--- description: Learn more about Dynamics 365 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.ie/software/157279/dynamics-365 Page: 1 / 235\ Next: [Next page](https://www.capterra.ie/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5843 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5843 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounts Payable - Activity Dashboard - Bank Reconciliation - Billing & Invoicing - Campaign Management - Collaboration Tools - Commission Management - Contact Database - Contact Management - Data Connectors - Data Visualisation - Dispatch Management - Email Marketing - Employee Scheduling - Expense Tracking - Financial Analysis - Financial Reporting - For Call Centres - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Processing - KPI Monitoring - Knowledge Management - Labor Forecasting - Lead Capture - Lead Generation - Lead Management - Mobile Access - Pipeline Management - Profit/Loss Statement - Project Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Sales Reports - Scheduling - Search/Filter - Self Service Portal - Support Ticket Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.ie/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.ie/directory/30015/billing-and-invoicing/software) - [Financial Reporting Tools](https://www.capterra.ie/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.ie/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.ie/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.ie/directory/30963/lead-generation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4479 reviews) 2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6989 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18803 reviews) 5. [Odoo](https://www.capterra.ie/software/135618/odoo) — 4.2/5 (1319 reviews) ## Reviews ### "The Dynamics 365 is a powerful and flexible but requires a steep learning curve." — 5.0/5 > **Mateja** | *27 February 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow among different processes, which enhances collaboration and work productivity. It also could have embedded AI capabilities for analytic and automation purposes, which allows our organization have less manual labor. > > **Cons**: Customer service is taking too long to resolve the reported issues. > > This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it. Also, the interface has become much more streamlined, but it is that the software has so many features to sift through. Overall I like Dynamics 365 products, CRM is made well, it has compatibility and connections with Outlook, PowerAutomate is giving more options to update data which was not available before. ----- ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "CRM Solutions for Complete sales" — 5.0/5 > **Bill** | *2 February 2026* | Professional Training & Coaching | Recommendation rating: 5.0/10 > > **Pros**: Helps keep us aligned as a team on the go while working remote. Allows for customer data to be securely shared. > > **Cons**: Costs are rather high conpated to past services such as sakesforce and arlo. We switched mainly due to costs. > > Overall our team completely enjoyed the program. We would still be using it if the costs were cheaper. The data from quotes emails are stored so you can access information quickly and easy anywhere. ----- ### "A Decent CRM Option for Small Teams" — 5.0/5 > **Brian** | *19 July 2026* | Nanotechnology | Recommendation rating: 9.0/10 > > **Pros**: I've been using Dynamics 365 for about two years now, and it's been a pretty solid choice for our business. The customer service module works well enough, and I appreciate the flexibility it offers. Our team has found it easy to use and navigate, which is a big plus. > > **Cons**: One thing that took a bit to figure out was the reporting feature – it's not a huge deal, but it would be nice if it were more intuitive. We've also experienced some minor issues with data import, but the support team has been responsive and helpful. > > Overall, my experience with Dynamics 365 has been very positive, with the system proving to be a valuable asset for our team's daily operations. I appreciate the intuitive interface and the ability to customize it to suit our specific needs, which has greatly improved our workflow efficiency. ----- ### "Stick with Salesforce or Hubspot" — 2.0/5 > **Evan** | *9 June 2026* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: I liked that it brought a CRM into the whole M365 Platform. The sales funnel was decent as well, but not great. > > **Cons**: Where do I begin? As someone who used Salesforce for 10+ years, I had no idea how badly an awkward CRM can mess up your entire sales cycle. > > It was terrible. With Salesforce you can quickly set pricing, create Proposals, get them signed, submit them, and have the product drop shipped and invoice sent out. Dynamics 365? Yikes - switch between multiple windows from Business Central to Dynamics 365 and back. ----- Page: 1 / 235\ Next: [Next page](https://www.capterra.ie/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data