Thryv
What Is Thryv?
Meet Thryv, the end-to-end client experience platform built for small businesses. Thryv integrates essential business functions like estimates and invoicing, appointment scheduling, payment processing, text and email campaigns, managing customer lists, social media, and more.
Who Uses Thryv?
Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.
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Reviews of Thryv
John
Crafting your message
Comments: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Pros:
I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Cons:
Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Thryv Response
3 years ago
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
John
Impressive Customer Service and Good Tools
Comments: Overall, I've enjoyed Thryv. It's a bit more expensive than I ultimately can afford right now (being as my business is relatively new and still trying to grow). But, I'm going to stick with it and put in the work to make it a success. Thryv will be of great benefit especially when the ball gets to rolling really well.
Pros:
I love that I can get a quick response from Customer Service, and they are always so eager to help. I really love the follow-up meetings with coaches. I really hope these coaching sessions will help my business grow. The social media posting tools are great! The calendar and booking features are great! I would love it if I could give my clients the option to choose from meeting locations, but I'm not seeing that option anywhere. I may check with a coach at some point. Not a big deal though.
Cons:
Whew. I've been around and around regarding the auto-billing / auto-invoicing. I have clients that want an invoice each month to pay for the services I provide them. I'm still manually having to create and send these invoices each month. I would LOVE to see this work better and be a little more user friendly.
Thryv Response
7 months ago
Hi John, thank you so much for your review. It makes our day even better when we hear how Thryv is helping your business by having the tools you need in one spot! We appreciate your feed back and will continue to make improvements where we can. I will be taking this information back to our team. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Renee
Alternatives Considered:
Are you a small business looking to thrive? Then you need Thryv!
Comments: I L-O-V-E using Thryv! I am your #1 fan.
Pros:
As a Leadership Coach, I am focused on helping my clients to remove obstacles so that they can be successful. Thryv does just this in my business. It offers me so many services in one package that frees up my time to focus on my clients. Thryv allows me to work smarter, not harder.
Cons:
The software - nothing. The price point is hard for small businesses. When you are a solopreneur, with a single employee (a.k.a. yourself), it is hard to make a monthly payment of $300-500 / month. Is it worth it? A-B-S-O-L-U-T-E-L-T-Y!! I wish there were leveled pricing plans.
Thryv Response
4 weeks ago
Hi Renee, WOW thank you so much for your raving review, we truly appreciate it. We are so excited to see that your investment in Thryv is paying off and you are seeing a difference in your business. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Stuart
You do not keep the website you pay them to build
Comments: 3 different sales people, 2 managers - a complete sh_t show from day one
Pros:
good platform, but only if your a boiler-plate industry. Zero ability to understand a unique business and translate forward to customers
Cons:
poor to decent. they really want you to spend the time customize what they cannot execute on...Ads are a big problem
Thryv Response
4 weeks ago
Hi Stuart, we are sorry to hear that your experience with Thryv has not been the best. If you are experiencing any issues, please reach out to our Thryv Support team, you can reach them at 844-998-4798. - Gabe
Richie
All in one Software
Comments: Great overall experience. Customer service is very good with helping understand the program. I really like the full capability of it and i am excited to continue to learn more. Its also good to see Thryv continuously updating and changing things for the better.
Pros:
The software has been great for my business. It has really been helpful to bring the full customer service management all into one. I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards. There are a lot of great tools that can be set up and automatically go out. Email campaigns are another good one.
Cons:
There are a few minor components with invoicing and having one customer wit multiple addresses and all. Seems like Thryv is listening and trying to correct things as they come about.
Thryv Response
4 weeks ago
Hi Richie, thank you for your review. We are excited to hear that Thryv is making it easier for your business to have everything in one place and making it easier to communicate with your customers. We also appreciate the feedback on how we can improve, we will make sure to take this back to our team. - Gabe
