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What Is ADP Workforce Now?

The core capabilities of the solution are human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking.
The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs.

Who Uses ADP Workforce Now?

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.

ADP Workforce Now Software - Desktop and mobile access
ADP Workforce Now Software - ADP Benchmark
ADP Workforce Now Software - Benefits/Open Enrollment
ADP Workforce Now Software - HR - Talent Records
ADP Workforce Now Software - Custom career site

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Reviews of ADP Workforce Now

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shreyash
Shreyash
Manager in US
Verified LinkedIn User
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

A great payroll management software

5.0 2 months ago New

Pros:

Simple and useful UI for payroll information. Can hide and show critical information with the click of a toggle

Cons:

There are too many clicks and redirects involved in getting the info you want.

Misty
Senior Credentialing Coordinator in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ADP Workforce NOW Survey

4.0 3 weeks ago New

Pros:

I like the ability to tailor the program to the needs of the organization. We are able to turn on and off functions as they are being rolled out so that we are not overwhelmed during implementation.

Cons:

Some of the functions can be confusing to those that are not computer savvy. Some assistance will be required to help them navigate the app.

Tiler
Office Admin in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

ADP Review

3.0 last month New

Pros:

I like how easy it makes clocking in and out I also like that it is easy to approve timesheets and see vacation hours.

Cons:

Sometimes it does not save punch in and outs.

Jeffrey
Jeffrey
CEO and Chief Consultant in US
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Full circle - off at prior company, new company on ADP

4.0 3 months ago

Comments: I have been using ADP at all levels for 15 years + at 4-5 companies. I migrated my prior company off of ADP onto a different platform. I left that company as we were migrating/implementing...and the new company is using ADP workforce now. I like the individual attention that the level of support we have, but in the prior companies we were generally stuck in the helpline mess or getting passed between next on call.

Pros:

dependable, but always there. As long as you are not in the general support services line (which is poor) the business level service support is timely.

Cons:

way too complicated. Not pure SaaS and is a mainframe type system.

Jeff
Senior Specialist in US
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ADP WorkForce Now review

4.0 2 months ago New

Comments: Overall been an experience but glad we took the step to implement. Would not go back now.

Pros:

Moving to Workforce now was a big step forward for a more user friendly experience instead of the archaic time clock upload process

Cons:

Can be very cumbersome to set up custom stuff and support is lacking in custom apps