What Is ShipStation?

Shipping & order web app connected to 150+ carriers, marketplaces/shopping carts & more. Automate tasks & batch print labels with ease.

Who Uses ShipStation?

ShipStation is a web-based shipping software that was designed for the multi-channel merchant. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.

ShipStation Software - 1
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ShipStation

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Reviews of ShipStation

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Justin
Justin
Business Owner in US
Verified LinkedIn User
Warehousing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ShipStation Is the Best e-Commerce Shipping Tool!

5.0 8 months ago

Comments: ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The

Pros:

It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.

Cons:

I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best in class order management, but inventory management is flawed

5.0 4 weeks ago New

Comments: Positive. I've tried numerous competitors, but keep coming back to shipstation for just doing the business of shipping things flawlessly. If they would add inventory syncing and kitting/bundling, this product would be literal perfection.

Pros:

The workflows, batching, labelling, general UI and UX and the user-centric engineering make it obvious this was designed by product managers who have done ecommerce, rather than their competitors who are software engineers first and have no clue what store owners actually want.

Cons:

The inventory managenet is one way; anything you sell on any channel will decrement Shipstation's inventpry, but it won't then push the new stock count out to connected stores. Also therefore no support for kitting and bundling. They recommend you check out other integration partners but most of those cost 300+ per month which is 6x what I'm paying for Shipstation. They have competitors who offer these features free or cheap, but the competitors lack in the order/shipping management features.

Kelvin
Affiliate Networking in Nigeria
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Poor support system

2.0 last month New

Comments: It allow users to import and gives good quality products. But it charges are high with a poor customer support system

Pros:

It have good quality products and labels are great and manage inventory

Cons:

Customer support policy should be taking serious

Mauro
Head of IT in Canada
Apparel & Fashion, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

ShipStation Is the All In One Solution For Any Business Shipping Product

5.0 2 months ago

Comments: So far implementation has been straight forward, and support has been useful to get to where we need to be, so we have no complaints and our experience so far has been that we are dealing with professionals.

Pros:

The price checking, the tracking, the integration the ease of use...all lead to an excellent product.

Cons:

So far we have not run into anything major but we have just implemented and are still in testing phase so we need more time for a list of potential cons to emerge (if any do)

Tonya
Owner in US
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Shipstation is one of the best alternatives I've found.

5.0 last month New

Comments: Absolutely satisfactory and I'd recommend it to anyone in need of an alternative for shipping.

Pros:

It's easy to use and makes my job convenient. I'm glad I discovered Shipstation.

Cons:

I have no complaints about it. It helps us on the daily!