What Is Q-Pulse?

Ideagen’s quality management software Q-Pulse helps organisations to streamline their processes and comply with specific industry standards and regulations. The user-friendly software supports all aspects of quality management consisting of a multitude of different modules from document and risk management to audit and reporting.

Who Uses Q-Pulse?

Ideagen’s quality management software supports highly regulated industries to manage their operational activities and comply with key regulatory requirements and ISO standards.

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Reviews of Q-Pulse

Average score

Overall
4.3
Ease of Use
3.9
Customer Service
4.5
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Vikki
Vikki
Global Quality Systems Manager in UK
Consumer Electronics, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great system for more than just document management

5.0 3 years ago

Comments: Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share.

Pros:

Simple to use, speed of deployment, licencing model, flexibility

Cons:

Some data is not shared across modules - which would be useful.

Qualsys Response

3 years ago

Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review! We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this. Thanks again for taking the time to leave us a review. Kate Armitage (Compliance Director) www.qualsys.co.uk

Annabelle
Company Environmental Manager in Netherlands
Building Materials, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Qualsys Experience

4.0 3 years ago

Comments: A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

Pros:

Ease off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration

Cons:

Audits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.

Qualsys Response

3 years ago

Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily

Daniel
I.T and Business Systems Co-ordinator in UK
Chemicals, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Great software

3.0 3 years ago

Comments: This is housing all our certificates, training and actions. So far so good!

Pros:

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Cons:

We needed a lot of customization to ensure the Training Manager module worked for us.

Qualsys Response

3 years ago

Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to [email protected]uk Thanks again, Emily

Danielle
Quality Compliance Co-ordinator in UK
Plastics, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Qualsys is life-changing!

5.0 3 years ago

Comments: Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

Pros:

I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!

Cons:

The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)

Qualsys Response

3 years ago

Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to [email protected] and our UX/UI team will look into it. Many thanks Emily

Stewart
Quality Manager in UK
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Medical Devices EQMS

5.0 3 years ago

Comments: Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

Pros:

The software can be used across a variety of platforms.

Cons:

Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.

Qualsys Response

3 years ago

Thank you for taking the time to write Qualsys a review Stewart! We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using. We're looking forward to seeing you at our next GxP Product Advisory group meeting! Emily