What Is GetResponse?

GetResponse, a simple-yet-powerful email marketing software, has over 20 years of experience empowering businesses to garner tangible results. Along with 24/7 customer support available in eight languages, GetResponse features more than 30 tools: email marketing, website builder, conversion funnel, marketing automation, live chats, webinars, paid ads, and more.

Who Uses GetResponse?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

Where can GetResponse be deployed?

Cloud-based
On-premise

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse pricing

Starting Price:

US$19.00/month
  • No free trial
  • Yes, has free version

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at US$19.00/month.

Pricing plans get a free trial

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse videos and images

GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
View 6 more
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.

Features of GetResponse

  • AB Testing
  • API
  • Alerts/Notifications
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Segmentation
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Form Builder
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Management
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Media Library
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Store Builder
  • Pre-built Templates
  • Publishing Options
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Social Marketing
  • Subscriber Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Website Visitor Tracking

GetResponse Alternatives

PowerPoint is a Microsoft on-premise presentation solution that lets professionals create, edit and share slides with external members
Mailchimp Transactional Email allows developers to send personalized system notifications in seconds with confidence and reliably.
Email marketing software for creators that supports conditional content for different types of subscribers.
Campaign Monitor is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Sender is super easy and affordable email marketing platform with powerful features, solid deliverability, and top-notch support.
Drip is a customer-first automation platform that empowers online retailers to take ownership of each stage of their customer’s journey
SendPulse is an all-in-one automation platform for email, SMS, and chatbot marketing, and for creating landing pages & online courses.
Mailchimp is the #1 email marketing and automations brand that recommends ways to get more opens, clicks, and sales.
Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.

Reviews of GetResponse

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
4.1
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tolu
Tolu
Digital Marketing consultant in Nigeria
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Surely the best email marketing app for internet marketers

5.0 9 months ago

Comments: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pros:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Cons:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Alternatives Considered: ConvertKit, Kartra, Builderall and Sendlane

Reasons for Choosing GetResponse: Cost less and does just as much or even far better than they do

Switched From: ClickFunnels, Builderall and AWeber

Reasons for Switching to GetResponse: Better pricing, better features, better support.

GetResponse Response

9 months ago

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Alimi
Ceo in Nigeria
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I made a switch to Getresponse and It found it good.

4.0 2 months ago

Comments: I just need landing pages, for the various products that I am promoting, to collect emails, and I found it effective.

Pros:

The lead generation is quite good. Getresponse is easy to use, and it integrates well.

Cons:

I cannot edit the landing page templates on mobile; only deleting the texts is possible on mobile. Proper editing is only possible on a laptop or desktop.

GetResponse Response

last month

Hi Alimi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Joe
Joe
COO in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Get-Response Customer Review Nightmare!

1.0 2 weeks ago New

Pros:

BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN’T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent. The main reason we thought of migrating was to save costs on rising email list costs.. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month!!!! We moved to klaviyo, and our open rates are close to 30% now.

Cons:

The main is the poor deliverabilty and their audacity to try to charge even after not using their service.

Alternatives Considered: Klaviyo

Reasons for Choosing GetResponse: COST was too high

Switched From: Mailchimp

GetResponse Response

last week

Hello, Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers. Justyna

Favour
Favour
CEO in Nigeria
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

All in one marketing automation software for businesses

5.0 3 months ago

Comments: I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms, funnels, autoresponder, marketing automation, basically all my business needsI highly recommend this software to all businesses either startups or big brands. Very nice software

Pros:

I love practically everything about this software but some of the major things I love about this software is1) I love the UI design of this software, everything is organized and it is very easy to use.2) I really love the landing page builder, it is easy to understand, no complications, everything is self explanatory. I also love the fact that there are various landing page templates to choose from.3) I love how I get to create my own email templates and I love the A/B testing feature, this helps to know what email template works and converts best.4) I love how inexpensive the paid plan is and how, even though it has a lot to offer, it still has a free plan, I also love how long term the free plan is and how the free plan isn't limited to few features.I love a lot of things about this software but I can't list them all out, so I'd just say this is my go to business automation software

Cons:

I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it could be increased to 2 or 3

GetResponse Response

2 months ago

Hi Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Rosalina
Executive Assistant/ Freelancer in Philippines
Insurance, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

"Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"

4.0 4 weeks ago New

Comments: By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.

Pros:

Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients.

Cons:

Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation.

GetResponse Response

last week

Hi Rosalina, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna