What Is FieldPulse?

FieldPulse is the leading field service software for small service businesses that want to grow while saving time and money each day. Powerful, easy-to-use features and integrations give plumbers, HVAC specialists, and more the tools to make customers happier, schedule jobs quicker, and get paid faster. Start a FREE 7-day trial of the app to see how your business can grow and thrive with FieldPulse.

Who Uses FieldPulse?

Field and trade service business owner operators, independent contractors and subcontractors that manage customers, create estimate/invoice documents, and schedule or dispatch technicians.

Where can FieldPulse be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • FieldPulse
  • Located in Dallas, US
  • Founded in 2015
  • Phone Support
  • Chat

Countries available

Australia, Canada, United States

Languages

English

About the vendor

  • FieldPulse
  • Located in Dallas, US
  • Founded in 2015
  • Phone Support
  • Chat

Countries available

Australia, Canada, United States

Languages

English

FieldPulse videos and images

FieldPulse Software - Pulse dashboard
FieldPulse Software - Team schedules
FieldPulse Software - Good, Better, Best
FieldPulse Software - Easy invoicing
FieldPulse Software - Quick estimates
View 6 more
FieldPulse video
FieldPulse Software - Pulse dashboard
FieldPulse Software - Team schedules
FieldPulse Software - Good, Better, Best
FieldPulse Software - Easy invoicing
FieldPulse Software - Quick estimates

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Features of FieldPulse

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Client Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Plumbing Industry
  • GPS
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Photo Capture
  • Preventive Maintenance
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Proposal Generation
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

FieldPulse Alternatives

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.
Run your entire Pest Control business, from booking through billing, in the office or on the go. Starts at $29.99/month.
All-in-one field service management software to run your business from anywhere, with plans starting at a flat-rate of $149/mo.
RazorSync is the top rated field service software designed to improve revenue, streamline operations and drive customer satisfaction.
Buildertrend is the No. 1 construction project management software, trusted by homebuilders, remodelers and specialty contractors.
Fieldpoint offers flexible solutions for medium/large size businesses as well as customized robust solutions for enterprise companies.
The #1 software to run your entire business - FieldEdge helps you save time and make more money!
For commercial subs and residential remodelers looking to run a more productive business. All-in-one solution with real-time insights.
ReachOut is one of the most flexible and affordable service scheduling software in the market. Cloud-based solution. Mobile-optimized.
Tradify is a job management platform + mobile app built for small businesses. Quote, schedule, track & invoice on the go - with ease! Learn more about Tradify
BigChange Job Management Platform plans, manages, schedules & tracks your field teams in one cloud-based, easy-to-use solution.
simPRO is a leading global provider of field service management software for the trades. Learn more about simPRO
Manage your entire Co with just ONE Platform: Employees, Contractors, Customers, Jobs, Equipment, Inventory, and many Integrations too!

Reviews of FieldPulse

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.7
Features
4.2
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
20%
3
9%
2
2%
Lou
Lou
Owner in US
Verified LinkedIn User
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I finally found what I was searching for!

5.0 2 years ago

Comments: So far so good!

Pros:

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Cons:

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

FieldPulse Response

2 years ago

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success! --Dennis Behrman | Head of Marketing

Adam
Owner in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great features at a great price

5.0 9 months ago

Comments: My intended purpose for Field Pulse is to be able to manage 90% of my business from the field. I take calls, create clients, create estimates, complete work, invoice, and take payment all from my phone or tablet from the field. I want to minimize how much time spent on data entry on my computer in the office. With Field Pulse, I will primarily only need to work on complex estimates, back-up of data, and accounting audits from my computer at home. That will cut my workload down significantly. With the new Pricebook feature I may not even need to use my workstation pc to work on complex estimates. Time will tell on that one.

Pros:

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software. Compared to Jobber I feel that Field Pulse offers a very comparable set of features at half the price of Jobber. While improvement and new features are always welcome, I feel that Field Pulse is on par or better that their competition.

Cons:

The work flow is quite a bit different from what I would like. The best example is only having the ability to set one visit for each job. While the obvious workaround is to update the date each time a new date is needed or create multiple jobs under the project tabs, but, honestly, the easier solution is to have the ability to attach multiple visits to a single Job. That I believe is a more natural workflow for most users in my industry. In fact, Field Pulse, is the only field service management software that doesn't allow for this. All the big names like Jobber, Housecall Pro, Workiz, all use this workflow model with great success. I would also like the ability to view my client database alphabetically by last name. The current model is the alphabetize it by first name which is very backwards from any other CRM type solution on the market. I am not on a first name basis with many of my clients and when searching for them in my master list, I have to hunt for the last name.

FieldPulse Response

8 months ago

Hi Adam! Thank you so much for taking the time out of your day to leave us such incredible feedback! We are currently building out the ability to track multiple visits for a single job! I've also added the ability to filter customers by first name to our development wish list. We will follow up with you as soon as both of those become available! Thanks again!

Ty
Owner in US
Construction, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good Enough For Price

3.0 2 years ago

Comments: Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Pros:

It made it easy to invoice and take payment in the field to avoid chasing money after the service call. Does ok for the cost.

Cons:

There are several features that are missing and or do not work well for our company. The reporting could be better, but there is no customer statement function and if you have related customers(which is for a customer with multiple service locations) they are not tracked together and there is no way to send an easy to read statement of all invoices for a particular customer with multiple locations. The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge. The app has issues as well I have to post date my invoices so the correct date shows up when sent to the customer. Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

Jason
Owner/Contractor in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

FieldPulse - The all around software solution for contractors and service providers!!!

5.0 3 years ago

Comments: Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros:

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons:

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

FieldPulse Response

3 years ago

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform. We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned. Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys! --Gabriel Pinchev, CEO

Tommy
Owner in US
Verified LinkedIn User
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best CRM

5.0 3 years ago

Comments: We are an electrical service business and Fieldpulse has a been a huge deal in helping us manage our business activities on a daily basis. We are able to track all customers, projects, jobs, money. We are able to create estimates and invoice.

Pros:

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse. The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software. I believe this is something I have not seen in any other CRM.

Cons:

It can be quicker at loading pages. Would like to see estimate function be stronger such as integrating an estimate program or create one internally that would streamline for anybody to be able to use in the field and not just experienced users. Would like to see Fieldpulse integrate with many other apps like other softwares such as Zapier, Waveapps, Mailchimp.

FieldPulse Response

3 years ago

Tommy, thanks so much for your great review. At the end of the day, our goal is to help you make more money and win back time. We're so glad that we can help your electrical business every day. Cheers, Gabe Pinchev, CEO