What Is Connecteam?

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app.

Who Uses Connecteam?

Connecteam serves the following industries; hospitality, retail, construction, manufacturing, healthcare, services, security, HVAC, and any other industries that have a need to manage their staff.

Where can Connecteam be deployed?

Cloud-based
On-premise

About the vendor

  • Connecteam
  • Located in New York, US
  • Founded in 2015

Connecteam support

  • Phone Support
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

Arabic, Chinese, Danish, Dutch, English and 8 others

About the vendor

  • Connecteam
  • Located in New York, US
  • Founded in 2015

Connecteam support

  • Phone Support
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

Arabic, Chinese, Danish, Dutch, English and 8 others

Connecteam videos and images

Connecteam Software - Time Clock
Connecteam Software - 2
Connecteam Software - 3
Connecteam Software - 4
Connecteam Software - 5
View 6 more
Connecteam video
Connecteam Software - Time Clock
Connecteam Software - 2
Connecteam Software - 3
Connecteam Software - 4
Connecteam Software - 5

Compare Connecteam with similar products

Connecteam

Connecteam

US$0.00
Free Version
Free Trial
US$0.00/month
Free Version
Free Trial
US$0.00
Free Version
Free Trial
US$2.50/month
Free Version
Free Trial

Features of Connecteam

  • 360 Degree Feedback
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Add & Edit Photos
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Benchmarking
  • Brainstorming
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Capacity Planning
  • Cataloguing/Categorisation
  • Chat/Messaging
  • Collaboration Tools
  • Comment Library
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Management
  • Course Authoring
  • Course Management
  • Course Publishing
  • Course Tracking
  • Create Subtasks
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Capture and Transfer
  • Data Import/Export
  • Directory Listing Management
  • Discussions / Forums
  • Dispatch Management
  • Document Capture
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electronic Forms
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling
  • Event Management
  • Event Scheduling
  • Facility Asset Management
  • Facility Scheduling
  • Feedback Management
  • File Sharing
  • File Storage
  • For HVAC Companies
  • For Lawn Care
  • For Nonprofits
  • For Plumbing Industry
  • For Staffing Agencies
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Gamification
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Graphical Workflow Editor
  • Group Management
  • HR Management
  • Historical Reporting
  • Home Health Care Management
  • Housekeeping Management
  • Ideation
  • Incident Management
  • Interactive Learning
  • Inventory Management
  • Job Management
  • Job Posting
  • Knowledge Base Management
  • Knowledge Management
  • Layout & Design
  • Learning Management
  • Leave Tracking
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Member Directory
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Onboarding
  • Online Benefits Enrollment
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Peer-to-Peer Recognition
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Productivity Analysis
  • Profile Change Approvals
  • Profile Visibility Controls
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Provider Management
  • Pulse Surveys
  • Punch card
  • Question Library
  • Randomisation
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recognition Tracking
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Resource Management
  • Rich Text Editor
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Social Learning
  • Status Tracking
  • Survey Builder
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Technician Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Touch Screen
  • Training Administration
  • Training Management
  • Transcripts/Chat History
  • Transportation Management
  • Unified Directory
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Vehicle Tracking
  • Vendor Management
  • Virtual Keyboard
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Connecteam Alternatives

A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Cloud-based HR software to manage holidays, rotas & absence anytime, anywhere. Plus, get free clocking in and expenses apps. Learn more about BrightHR
Easy and affordable employee scheduling software that can save you 80% admin time and 5% costs. Book a demo or try it for free today! Learn more about Planday
7shifts is designed to simplify team management, one shift at a time. Start your free 14-day trial today!
Online Booking System with reminders for all service companies! Let your clients book themselves online - Includes free version. Learn more about SimplyBook.me
Factorial streamlines HR processes for every stage of the employee life cycle so HR can focus on what really matters.
Sling is a free employee scheduling tool for managing your hourly employees. Get started for free in minutes, no credit card required!
Ezitracker is an end-to-end, web-based remote workforce management software that manages all day-to-day people management processes.
Workforce management providing time & attendance, scheduling, service delivery solutions to improve process and profits with live data.
Software for EVERY industry. Provide better service, organize your company, increase efficiency, save time, cut waste & inventory loss.
Gusto is the all-in-one HR platform for growing businesses—one place to hire, pay, insure, and manage your hardworking team.

Reviews of Connecteam

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
17%
3
1%
2
1%
Scott
Scott
Director of Operations in US
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Most Valuable APP for SMB Ever

5.0 3 years ago

Comments: Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros:

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons:

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

ConnecTeam Response

3 years ago

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

Robert
Operations Director in Australia
Hospital & Health Care, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

I am damn fussy and this is the closest thing to perfect I have found

5.0 2 months ago New

Comments: Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy.
We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

Pros:

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly. Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

Cons:

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

Connecteam Response

last month

Thank you so much for your detailed review, Robert! We appreciate your support and feedback and already forwarded it to our Product teams :) Thanks again!

Michael
Michael
Director in UK
Verified LinkedIn User
Facilities Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

User-friendly software with many features, but needs improvements around scheduling & time clock

2.0 4 months ago

Comments: We have been using the software for about 8 month now. Some problems have been resolved. A huge improvement was around open shifts. That feature was basically unworkable until a few months ago. However, no improvement in core functionality of job scheduling and time clock since then.

Pros:

We mainly use software for job scheduling and time clock. Pros: It is easy to create a job and a shift Easy to add an employee Job scheduling views are good Training module (courses) has been useful

Cons:

The more employees and jobs you add, the slower it gets for admin users The jobs schedule opens slow on mobile phones The app users a lot of RAM memory on desktops If you have many shifts in the schedule, the app may start freezing The company often focuses on getting some minor features rather than improving their core elements, such as Job Schedule and Time Clock Not easy to go through Time Clock entries as the hours in Job Schedule are not shown. They claim that Time Clock and Job Schedule are synced, but sync only works for mobile users to clock in and out. There is no sync for admin users, who are checking the entries! Chat feature is undeveloped. It is easy to send information to staff, but it is not possible for field staff to have 1 clear communication channel. The job schedule shows names of the person, who created a job, so field staff have multiple conversation about various jobs, rather than have 1 point of contact. If the person who created the job is away, there is no way to see the message. So software creates a communication nightmare for admin and for field staff as well.

Connecteam Response

3 months ago

Thanks for the feedback, Michael. First, it sounds like you're experiencing some technical issues. Things should not load slow or freeze. The best we can suggest is to contact us so we can investigate your issues and have them resolved. As for the schedule and time clock sync, there might be a misunderstanding or unfulfilled expectations here, and we'd like to clarify: the sync doesn't mean that any scheduled shift will automatically create a time entry in the timesheets. The schedule lets users know what they need to do, when and from where, but they must clock in and out for those entries to show in their timesheets. As for the chat - what's missing for you that you feel it's undeveloped? As for employees seeing who created a shift - that's 100% to your control as an admin. Simply remove this option from the scheduling settings menu. Would like to connect with us so we can see what can be done to assist you? Please email me personally at [email protected] :)

Richard
Director in UK
Facilities Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Connecteam is the winner.

5.0 2 months ago New

Comments: It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Pros:

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices! Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

Cons:

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

Connecteam Response

2 months ago

Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :) As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :) As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis. If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected] Thanks again :)

Audrey
Agency Manager in US
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Connecteam offers user friendly and efficient ways to manage a business.

5.0 4 weeks ago New

Comments: Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.

Pros:

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

Cons:

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Connecteam Response

3 weeks ago

Thank you so much for your detailed review, Audrey! We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :) As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :) Thank you so much!

Software found in