Homebase

Great system for employee time tracking.

Comments: Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Pros:

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons:

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Good product with too much fluff and mediocre UX

Comments: Overall, we are still with homebase because everyone is now used to it and our system is setup this way. Writing this review though, it is certainly about time i checked the timeclock-scheduling-team market again. Because the product is quite slow and features are being added which i don't need.

Pros:

We decided to go for Homebase because it mostly resembled what i was doing in as spreadsheet before. The timeclock is rather solid, we have set up a dedicated tablet to clock in and out. This is the main reason i got homebase for my team - so that they would have a schedule and be able to clock in and out. Also nice is the fact that custom national holidays can be setup and automatically be shown in the schedule. The Homebase team has over the years implemented a few nifty features to save me time as an admin. Next is checking timesheets and correcting them when it comes to payroll - however this is where we stop with using homebase. We don't use any other features.

Cons:

We don't utilize the payroll feature at all - everything can only be set in dollars. Overall, the software feels like it is made for the US market - not internationally. I have feature requested over a year ago that custom currencies should be implemented and even the way time is displayed (24h instead of am-pm). To no avail. Even from their content marketing strategy it is clear that Homebase is only focusing on the US market, with no interesting content for me as a hotelier on the other side of the world. It is also sad to see that they have recently started adding a lot of fluff to their product like hiring, instead of making the core experience easier and faster to use. The new timesheets section looks nice, but i am 5 times faster with the old one (which could be faster still). I would love to see much more emphasis on a fast and easy to use product, with lots of features to get my work done quicker. Homebase is a classic example of software which gets better the less i have to use it. I would like to see the product move in this direction.

Restautant Group Homebase review

Comments: Overall the experience has been great. Scheduling is very easy to manage and the customer service has been great.

Pros:

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Cons:

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

Good for basic time tracking

Pros:

I use it every day to clock in and out of shifts and breaks. It’s been helpful getting into that habit.

Cons:

It was confusing at first to not click “clock out” for lunch and instead click “take break,” but I’ve gotten used to it. I don’t like that in the schedule it’ll show the hours for each shift as the total including unpaid breaks. It shows the reduced total (minus unpaid breaks) when you scroll to the top.

We love HOMEBASE!!!

Comments: Homebase has been outstanding. It has allowed us to better manage employee time off requests, make time clock adjustments and manage employee hours.

Pros:

I like that employees can access their schedules from home allowing them to track their hours and shift trade with other team members. I also like that we can message individual team members or the entire team to document conversations, questions, and corrections. I also LOVE the Homebase HR Pro - it has been great with HR-related questions and changes prior to implementation.

Cons:

There have been issues with notifications. I feel like every couple of months either our Android users or our Apple users will stop receiving notifications. This causes a break in communication with our team.