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What Is Rose Rocket?

Trusted by 100,000 people daily, Rose Rocket's industry-leading platform empowers trucking and logistics companies to streamline their operations with unmatched flexibility. With full control over your data and system processes, Rose Rocket adapts to how you work - no coding required. Run your business your way, boosting efficiency while collaborating online with customers, brokers, carriers, and drivers.

-Real-Time Collaboration: Connects the people and systems you work with for faster coordination and improved service. Built-in sharing for drivers, customers and brokers, plus support for APIs, EDI and 20+ software integrations.

-Tailored To Your Business: Customize fields, documents, system processes, and automations in just a few clicks. Start with templates and adjust them to fit your needs.

-Secure & Reliable: Work confidently knowing that your data is secure, without disruptions to your performance. Backed by enterprise-grade SOC 2 security for mission-critical operations.

Who Uses Rose Rocket?

Freight Brokers, 3PLs/Brokerages, LTL/FTL Carriers, Hybrid Carriers and Dedicated Fleets. Serves companies of all sizes and complexities, but tailored to your business.

Rose Rocket Software - AI Document Scanner: Generate orders in seconds from PDFs, slashing data entry time by 75%.
Rose Rocket Software - Driver Mobile App: Enhance driver efficiency with streamlined dispatch, document collection and precise location tracking.
Rose Rocket Software - Customer Visibility: Share real-time order visibility through tracking links to boost service and eliminate manual updates.
Rose Rocket Software - Accounting: Flexible invoicing & billing suite to accelerate cash flow.
Rose Rocket Software - Builders & Customizations: Tailor the system to your unique processes using custom fields, documents & workflows.

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Reviews of Rose Rocket

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.7
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
34%
1
3%
Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The WOW Factor

5.0 5 years ago

Comments: We use rose rocket as a selling tool to our customers, the online customer portal gives customers visibility of their rates, ability to live chat, live track, download their own PODS and Bills of lading, ability to print labels and ask questions. Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.

Pros:

From the day of integration the system work flawlessly. Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers. Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time. AR and AP has also saved the company time, which equals money by integrating directly with accounting software. Manually entry is a thing of the past, duplicating records. All around everything about the software is enjoyable. Round the clock support, whenever we need assistance there is always someone there to help.

Cons:

It doesn't make me a sandwich! As quoted by team after first week of integration.

Joe
​Manager of Sales & Logistics in Canada
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Roserocket is a GAME CHANGER.

5.0 2 years ago

Comments: Exceptional.

Pros:

How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.

Cons:

Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.

Papinder
Trucking in Canada
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Never pay for the full year, it makes you stuck and have to use it for an year before you can get rid of this

1.0 5 months ago

Comments: We as business buy softwares to decrease the workload and number of clicks to finish a job, where as with this software we have to do repetitive things and it takes too long to generate a single invoice.

Pros:

We never liked anything about this invoicing software, it even increased or workload to add all the details over and over again to creat similar invoices.

Cons:

Everything This software is waste of time

Tom
Transportation Manager in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Rose Rocket review

4.0 2 years ago

Comments: I have had a good experience with Rose Rocket no complaints

Pros:

Porting feature from our Lumber system that kept us from hand entering 250 loads per week

Cons:

Slow real time updates when something is added and check with reports

John
Business Development in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Decent System, Hate E-Credits, Support is the show stopper that makes the price worth it!

5.0 2 years ago

Comments: I'm just getting started, but coming from my original system, the order management, routing capabilities, and driver app are far superior. The one dislike I have is that using the software for drayage, there is no sensible straightforward way to track both chassis and container numbers within a shipment. This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great. He was able to show me how I could use tags to get close enough to my needs to make the software fully serve my needs. I hate that it will result in 10,000 tags being present, but it still serves the necessary use case.
[SENSITIVE CONTENT] had prepared himself for an intro setup call, and after I showed him that I had already setup my instance, had it customized, had customers in place, and entering shipments. Instead of doing what most CSM's would do (in my experience), and moving to schedule the next call as they get that remaining time back on their schedules. [SENSITIVE CONTENT] did exactly the opposite. He jumped straight into tips, tricks, and some best practices I could make use of in order to improve my user experience moving forward.
I'm not sure if my voice as a starter tier user accounts for anything, but [SENSITIVE CONTENT] should absolutely be the model for all of your CSM's!

Pros:

The UI and general workflow is pretty straight forward. The automations in place specifically around the customer portal I am quite a fan of.

Cons:

The e-credit system, though I'm unsure if I'll hit my limit or not. Absolutely gives me a mobile game microtransaction feel that out of the gate is a big turn off, and almost made me not move forward with the purchase.