--- description: Learn more about eWay-CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.ie/software/152769/eway-crm Page: 1 / 34\ Next: [Next page](https://www.capterra.ie/software/152769/eway-crm?page=2) > Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps. > > Verdict: Rated **4.5/5** by 822 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eWay-CRM? Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 822 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - Activity Dashboard - Advocate Management - Appointment Scheduling - Auto-Dialer - Billing & Invoicing - CAN-SPAM Compliance - CRM - Call List Management - Campaign Analytics - Campaign Management - Client Management - Client Tracking - Collaboration Tools - Contact Management - Customer Database - Customer Segmentation - Customizable Fields - Data Import/Export - Document Management - Email Management - Email Tracking - Engagement Tracking - Expense Tracking - File Sharing - For Insurance Industry - Fundraising Management - Lead Management - Membership Management - Mobile Optimization - Multi-Channel Communication - Performance Management - Pipeline Management - Progress Tracking - Project Management - Project Planning/Scheduling - Reporting/Analytics - Reporting/Project Tracking - Resource Management - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Status Tracking - Subscriber Management - Task Management - Template Management - Time & Expense Tracking - Time Tracking - WYSIWYG Editor - Workflow Management ... and 35 more features ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software) ## Related Categories - [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software) - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ie/directory/30016/contact-management/software) - [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ie/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18783 reviews) 5. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5823 reviews) ## Reviews ### "eWay review" — 4.0/5 > **Kieran** | *30 September 2024* | Executive Office | Recommendation rating: 7.0/10 > > **Pros**: The ability to add and track any correspondence regarding our advertising locations. > > **Cons**: The layout can be sometimes confusing to navigate. > > I do like using eWay, however I think the layout should be less cluttered. ----- ### "CRM that suits our small business" — 5.0/5 > **Kateřina** | *6 January 2026* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years. > > **Cons**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often. ----- ### "Practical CRM Tool with Clear Project Overview" — 5.0/5 > **Verified Reviewer** | *22 December 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10 > > **Pros**: eWay-CRM is an accessible and user-friendly system that allows us to easily keep track of our customers and related information. The software integrates well with our daily workflow, making it simple for our team to adopt and use consistently. In particular, we appreciate the clarity and structure of the Project Management module, which helps us maintain a clear overview of ongoing projects and related activities. > > **Cons**: One drawback is that the new version of Outlook does not seem to integrate properly with the system. At the moment, we are still using the classic Outlook interface to ensure full functionality, but this will not be a sustainable solution in the long term as support for the old version is expected to be phased out. > > Overall, it is a practical and efficient tool that supports us well in organizing our customer and project administration. ----- ### "Production technician" — 3.0/5 > **Jana** | *26 August 2025* | Military | Recommendation rating: 5.0/10 > > **Pros**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay. > > **Cons**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze. > > I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary. ----- ### "User experience with eWay" — 4.0/5 > **Daniel** | *27 January 2026* | Farming | Recommendation rating: 8.0/10 > > **Pros**: eWay-CRM Online is clear and well-structured and is fully integrated with the Pohoda accounting system. The mobile app is practical and easy to use. > > **Cons**: The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration. > > Overall, the experience has been mostly positive. I believe that over time all features will be transferred to the new eWay Online user interface and everything will be perfect. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.ie/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data