What Is Epos Now?

Epos Now helps more than 55,000 businesses across five continents leverage the power of cloud technology to streamline their operations and maximize profitability.

Epos Now offer a range of hardware and software to suit the needs of its users. The software includes an expansive selection of back-office tools, apps and partnerships to help users with accounting, marketing, product and inventory, staff and customer management.

Who Uses Epos Now?

Epos Now's award-winning separate retail and hospitality systems are proven for businesses of all sizes with an official satisfaction rating of 9/10 online.

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Reviews of Epos Now

Average score

Overall
3.5
Ease of Use
3.6
Customer Service
3.2
Features
3.5
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Wojciech
Wojciech
Project Manager in Poland
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Excellent POS system for various types of business, expecially hospitality ones

5.0 5 years ago

Pros:

- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

Cons:

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Epos Now Response

5 years ago

Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at [email protected] Kind Regards, Naiomi

Anna
Company Director in UK
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazing

5.0 3 years ago

Comments: Great customer support, very easy to use brilliant for accountancy and amazing software

Pros:

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons:

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Sam
GM in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Be careful when you choose an epos system

4.0 2 months ago New

Comments: Terrible.

Pros:

The equipment looks modern and smart, the software was ook, easy read and accessible.

Cons:

Payment! You cannot control it. Despite closing the account, you still get billed.There is no debit order you can control, they cleverly use the same account ordering Transport for London use, they have access and take money from your account as they please and all you can do is close your whole account and block it against normal merchant use. Bank fraud departments take too long to investigate and don't stop the impending fraud in time. This is a terrible extortion. BE VERY CAREFUL, DO NOT GIVE YOUR BUSINESS CARD AND ACCOUNT DETAILS TO EPOSNOW.Every email you receive from EPOSNOW is DO NOT REPLY! They don't make it easy to get hold of them.

Jigishaben
Owner in Canada
Food & Beverages, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Very bad customer support- never recommend

1.0 4 weeks ago New

Comments: Very bad not deserve any single star

Pros:

No any pros..very old system .not attractive compared to other system

Cons:

Nothing I like in epos . No any kind of good feature and there is no customer support. Cheat in payment and never get right answer for query

Tanya
Technician in Portugal
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use, very complete software

4.0 last month New

Pros:

ePOSnow is a simple but very complete software, and allows the seller to control the business very easily

Cons:

There's a glitch here and there ; but nothing that disturbs significantly the work being done