--- description: Learn more about Waitwhile price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.ie/software/152494/waitwhile Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/152494/waitwhile?page=2) > Waitwhile is a queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA \& Lululemon. > > Verdict: Rated **4.7/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Waitwhile? Any business managing guests queues / walk-ins / waitlists - restaurants, barbershops, salons, schools, rental services, events, hospitals, retailers and many other. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 63 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Waitwhile - **Location**: San Francisco, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: 1 location, up to 50 visits/month, 2 SMS/visit. Starter: $29/month for up to 4 locations, 3,000 visits/month, 3 SMS/visit. Business: $49/month/location for 4-10 locations, up to 10,000 visits/month, 3 SMS/visit. Contact Waitwhile for custom enterprise pricing. Discounted pricing is available for annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Scheduling - Calendar Management - Client Database - Communication Management - Confirmations/Reminders - Customer Database - Customer Experience Management - Customer History - Dashboard - Engagement Tracking - Mobile Access - Online Booking - Prioritisation - Public Waitlist - Queue Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Rescheduling - Reservations Management - SMS Messaging - Self Check-In/Check-Out - Self Service Portal - Waiting Time Tracking - Waitlist Status Tracking ## Integrations (3 total) - Mailchimp - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Experience Software](https://www.capterra.ie/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.ie/directory/30671/customer-experience/software) - [Appointment Reminder Software](https://www.capterra.ie/directory/30997/appointment-reminder/software) - [Scheduling Software](https://www.capterra.ie/directory/30087/scheduling/software) - [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software) - [Appointment Scheduling Software](https://www.capterra.ie/directory/30757/appointment-scheduling/software) ## Alternatives 1. [WaitWell](https://www.capterra.ie/software/1018455/waitwell) — 4.9/5 (84 reviews) 2. [Qminder](https://www.capterra.ie/software/160462/qminder) — 4.8/5 (93 reviews) 3. [Genius](https://www.capterra.ie/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 4. [OpenTable](https://www.capterra.ie/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 5. [Square Appointments](https://www.capterra.ie/software/170263/square-appointments) — 4.5/5 (254 reviews) ## Reviews ### "Has become an integral part of our business" — 5.0/5 > **Joshua** | *16 June 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Cons**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "Our clients love the reminders" — 5.0/5 > **Sarah** | *5 October 2024* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I like that I am able to categorize the kind of appointment for the agents, and add the address of the office for our clients, since we have a satelite office. > > **Cons**: I wish we could do appoints on the :15 Only being able to do :00 and :30 is frustrating as we try to see as many clients as possible each day. > > It has really helped our client satisfaction. ----- ### "Great time saver\!" — 5.0/5 > **Mike** | *9 February 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Waitwhile allows us to see which clients are coming to the clinic and gives us time to prepare their chart. > > **Cons**: I cannot think of any issues at this time that I need to report as a con. We all love using Waitwhile. > > We all love using Waitwhile. It saves us a lot of time by allowing us to to j ow which pets out clients are bringing into the clinic and gives us time to prepare their chart before they get there. ----- ### "Review of Waitwhile for educational use" — 5.0/5 > **Jivanto** | *17 May 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use \& the functionality of SMS communication > > **Cons**: Pricing structure-- we only utilize this software one or two days a year with a large number of customers so monthly plans don't really fit with our needs. ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26 February 2019* | Restaurants | Recommendation rating: 6.0/10 > > **Pros**: It does what we were looking for (guests can check themselves in) > > **Cons**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/152494/waitwhile?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/152494/waitwhile) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data