Who Uses HubSpot CRM?
The HubSpot CRM is built for growing teams. Today, over 78,700 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
What Is HubSpot CRM?
Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today.
HubSpot CRM Details
HubSpot
http://www.hubspot.com/
Founded 2006
HubSpot CRM Pricing Overview
HubSpot CRM has a free version and offers a free trial. HubSpot CRM paid version starts at US$50.00/month.
Starting Price
US$50.00/month
Pricing Details
CRM is 100% free. Premium productivity features available for purchase.
Free Version
Yes
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Webinars
Documentation
Support
24/7 (Live Rep)
Business Hours
Online
HubSpot CRM Features
Alternative Products
Popular Products
HubSpot CRM Reviews
Showing 5 of 2,581 reviews
Vishnu S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/9/2019
"Best marketing software that include awesome features which any use easily"
Comments:
Overall my experience with hubspot crm is very well, here first I used free version then I satisfy first time because at that time many software industries to provide their features to their customers then at that time I trusted hubspot crm .
Pros:
Hubspot CRM is a awesome and easy option that contain all the necessary or aquier basic features for your business. Its most beautiful features is its free versions available for all, it is all basic features which solve your difficulties which are confusing or non perfect to someone.
Hubspot crm is a very famous and best software in industries which are leading in software industries at this time. There are many other software version available in market which provides all necessary features but hubspot crm completed our sequence.
Here email to other Clint and chat with clints are actually crazy need on time.
Cons:
Paid version could out of experience for large area but I likely to review its because this platform provides all necessary features to all your acquirement or need your company.
There are many software available in market but we get in quality in hubspot crm other than best. We can send industrial email for future time.
- Reviewer Source
- Reviewed on 2/9/2019
Brandon S.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/1/2020
"Intuitive and User-Friendly Without Being Overwhelming"
Comments: I was a critic of HubSpot before I was a strong supporter. It takes some time to understand the platform before you can fully see the possibilities. If starting a company from scratch, I would definitely put HubSpot CRM on the short list.
Pros: HubSpot focuses on simplicity and usability rather and competing for the most features or customization. The primary requirement of our CRM implementation project was ease-of-use and HubSpot has not dissapointed. And while there are limitations compared to other platforms, the feature set is growing all the time and we don't have to rely on third party integrators or developers. It is also easy to scale up quickly.
Cons: HubSpot has a strong culture and jargon. To truly understand the platform, you will need to learn to think like the HubSpot community which can use different terms and methodologies. The platform also seems to be biased mostly towards B2B service companies, however you can make it work for just about any type of organization. Also keep in mind that while the CRM starts as "free," the cost increases quickly as you leverage the other HubSpot "hubs."
- Reviewer Source
- Reviewed on 7/1/2020
Verified Reviewer
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Overall Rating4/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/6/2020
"Probably the best free cRM on the market"
Comments: absolutely perfect if goals are price point and only track contact info, and realize will want to manage actual deal flow through some task management tool.
Pros: Hubspot is absolutely great as a CRM so long as you plan to use another tool for actual deal flow -- if your goal is to track names, contact info, notes, and docs, along with email traffic, Hubspot is perfect. Hubspot also has about the best import and export capability, and the auto-linking to external domain logos is wonderful -- really great job of minimizing contact updates.
Cons: Like almost every other CRM, Hubspot *lacks* the capability to drag and drop tasks to plan your day or week -- so managing deals is next to impossible and salesforce too expensive. Pipedrive has some ability to do so, however, only across stages of the deal and not within the stage; if you don't mind shelling out a few dollars, Pipedrive also has better Trello and other integrations, e.g., looking up a contact in Trello to manage the deals.
- Reviewer Source
- Reviewed on 28/6/2020
Javier H.
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Overall Rating1/5
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Ease of Use1/5
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Features & Functionality1/5
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Customer Support3/5
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Value for Money1/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/5/2019
"I hate HubSpot so much, it made me loose a lot of money!!!"
Comments: The worst experience with a piece of software in my life. I have lost thousands because of HubSpot. Avoid with all your means!
Pros: I really wanted to be fair and find something that I like about HubSpot but, to be honest, when I tried to do so, I was unable. It has so many bugs, its control panel UX is so bad, the learning curve is so big and it lacks so many features, that this is the first review I make in Capterra where I cannot find anything I like of a piece of software.
Cons: Oh, god. I have TONS of things that not only I dislike, but HATE of HubSpot. 1) The learning curve is ridiculously big, as a result of a very badly designed UX and the constant bugs when using it. 2) You will need hours, days, weeks and sometimes months of hard work to design by yourself a decent landing page that will still lack many functionalities and look not so good. Their visual editor is really really bad, and coding in HubL is frustrating. And if you look for predesigned templates, most of them are terribly badly designed. It has issues every now and then, and you will lose contacts, automations will not work... a disaster. Their support chat works sometimes, sometimes not, just when they decide to make it available! Very careful with the Advanced Code Snippet box in your landing pages settings, don't place your tracking codes there: sometimes this doesn't work and you will lose retargeting opportunities. Also, email templates are terrible. Oh! And this one is the worst: if you tag your ads' URLs with UTM tags, HubSpot receives these tags but will not show you this info for all interactions, only for the interaction preceding the creation of the contact. TERRIBLE!!! I think this has to be the worst CRM ever in history!!!
- Reviewer Source
- Reviewed on 10/5/2019
Patrick M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/6/2020
"What's Not to Like!"
Comments: I was able to incorporate using the application for hr/hiring practices, clinical long term tracking of patient success, business development, and revenue development.
Pros: Hubspot is an incredible product which incorporates every aspect of sales and marketing and has so many integrations, that your success is unlimited. The CRM is fully customizable, the email marketing application has endless templates, you can import your entire website, do paid media and track all your campaigns and track all of your social media efforts as well. Don't even get me started on the reporting capabilities because they are endless. I want to see all contacts who have opened five web pages, completed a lead form, within the last three months, boom done. Segmentation, lists, snippets, automation, sequences for any process. Can you tell I'm a big fan!
Cons: The biggest problem you will have is getting your team to understand the full depth and functionality of the application. I wish I had more by in from the entire team, which is not the applications fault.
- Reviewer Source
- Reviewed on 19/6/2020
