---
description: Learn more about HubSpot CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: HubSpot CRM Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

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> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4457 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4457 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- For Financial Institutions
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Project Management
- Quotes/Estimates
- Real-time Consumer-facing Chat
- Reminders
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integration
- Third-Party Integrations
- Workflow Management

... and 5 more features

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)
- [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.ie/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.ie/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.ie/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6971 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (729 reviews)
3. [eWay-CRM](https://www.capterra.ie/software/152769/eway-crm) — 4.5/5 (822 reviews)
4. [Pipedrive](https://www.capterra.ie/software/132666/pipedrive) — 4.5/5 (3046 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18773 reviews)

## Reviews

### "Very Pricey CRM" — 3.0/5

> **Ravi** | *27 September 2025* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM
> 
> **Cons**: Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey. The speed is also slow if you upload large data into the CRM
> 
> I think HubSpot has started to think that they are big brand in the market and no alternatives are available but there are many less pricey options available and they will outperform Hubspot soon. Overall my experience has been below par with this.

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### "Easy to Stand Up and Get to Work" — 5.0/5

> **Eric** | *21 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HubSpot CRM is incredibly easy to spin up and begin using.  It is one of the fastest CRM tools to stand up and use from the get go.  Its especially nice that there is a free tier to get you started.
> 
> **Cons**: Everything costs money, which you should expect.  However, with HubSpot CRM, there are tiers that unfold functionality. Rather than getting exactly what you need, you will find that you are likely to pay extra for the things you don't need as well.
> 
> I've used HubSpot CRM in a couple of different organizations, from large-scale enterprise wide deployments, to small-scale small businesses.  In both cases, working with the HubSpot team is a great experience

-----

### "Very good for helping your small business get off the ground." — 5.0/5

> **Dennis** | *2 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It was really easy to sign up and get started. The price (free tier) is perfect for small business like mine. Tracking sales and customer interactions is a breeze.
> 
> **Cons**: The AI Integration is kind of annoying and I don\[t find it works very well. Honestly it seems like something they threw in there just to keep up with other tech companies.
> 
> Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional features like Help Desk and Social Media Marketing.

-----

### "Great and Easy CRM" — 5.0/5

> **Darlene** | *25 March 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use that HubSpot offers.  I like that all of the information needed is stored together.
> 
> **Cons**: I don't like logging in once the time runs out if i am not active.  I also don't want to have a double verification when logging in.
> 
> I use HubSpot daily and it is very easy to use and to manage all my information in one place.  I have also taught others how to use this program.

-----

### "HubSpot is a good platform, but could improve" — 3.0/5

> **Ryan** | *5 May 2025* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It's a one-stop shop CRM in many ways. Even on more basic plans, you get a ton to work with. It is easy to move contacts into marketing workflows and there are ways to integrate HubSpot onto our website.
> 
> **Cons**: It is pretty difficult to navigate and has a buggy UI. There is so much content and data within the CRM, so this is understandable to a degree, but the UI isn't consistent across the entire platform. It requires a ton of front-end work to create a strong structure before it becomes beneficial.
> 
> Overall, it's a good platform. It is asked to do a lot, and HubSpot usually comes through. It still feels like a work in progress, though. There is a decent amount of bugs and annoying UI issues. Unless you are very well-versed in the platform, it can be overwhelming. It is a good platform, but it could be better.

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## Links

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