18 years helping Irish businesses
choose better software

What Is Lattice?

Lattice’s Performance Management solution provides businesses with the tools to drive performance, identify top performers, and equip every employee to succeed with their work. From project-based to 360-degree, painlessly set up and administer review cycles employees and managers love. Lattice highlights context from updates, peer feedback, and goals so you save time — effortlessly tracking everyone’s accomplishments and improvement areas. Lattice’s Performance Management tools provide companies with a customizable solution that People teams can tailor to build a culture of continuous feedback and growth, elevating the work of employees and managers alike.

Who Uses Lattice?

Companies that want a modern performance management solution that their employees will love using.

Lattice Software - Lattice team overview
Lattice Software - Lattice employee profile
Lattice Software - Lattice compensation review
Lattice Software - Lattice performance review
Lattice Software - Lattice compensation cycle

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Reviews of Lattice

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Russell E.
Russell E.
People Business Partner in US
Verified LinkedIn User
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Lattice has been a game-changer for our organization

5.0 8 months ago

Pros:

I appreciate how Lattice provides a customizable solution that our People Team has tailored to foster a culture of continuous feedback, growth, and accountability. This customization enhances performance for both employees and managers.

Cons:

I do not have any cons with Lattice. Lattice is helping our organizations enhance our performance in every area possible.

Andrew
HR Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Technology Company 1 year review

5.0 8 months ago

Comments: Overall it has been great, it takes a good year, and reminders, to get staff and managers to utilize the tools it offers. But once they start using the system they enjoy and get value from it. This was particularly obvious during review periods where a lot of the needed information was already available in the goals and one-on-one meetings.

Pros:

Documenting and assisting managers and staff with one on ones. Goal setting options and customization

Cons:

There have been a few custom reports or tweaks that would be nice. Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a shared manager or supervisor in Lattice, but did not want to make that change in HRIS.

leanne
Manager, HR Business Operations in UK
Telecommunications, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Lattice UX

3.0 8 months ago

Pros:

It has good UX for employees and on the administrative side. Lattice Grow is a great feature that incorporates in to employee 1:1's and also the performance review cycle

Cons:

it can be really tricky to make changes

BEN
CUSTOMER SUCCESS MANAGER in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Lattice + Slack Integration

4.0 3 months ago

Comments: I have only used Lattice a couple time when giving feedback on colleagues via our Slack integration. Overall, it is a good experience.

Pros:

I appreciate that our "Praise" channel is integrated within Lattice (or vice versa) - that allows one to document feedback for colleagues and share it with the HR Team while also praising the colleague publicly within the organization.

Cons:

I would like lattice to be tied to my HR or Benefits which is Rippling

Katy
People Operations Manager in South Africa
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Employee Engagement at its Finest!

4.0 8 months ago

Comments: It is a great tool, easy to use and simple to set up. The Lattice team is incredible and always available to help troubleshoot, set up and guide us whenever the need arises.

Pros:

The survey feature is a great tool for our company. We use this to gain valuable insights into the sentiments of employees regularly over the year. We also make use of the reviews feature twice a year to conduct our performance feedback cycles. These are wonderful tools for managers who have all the previous feedback, 1:1s, updates and other data from Lattice at hand when completing their performance reviews.

Cons:

I find the data quite difficult to navigate with certain features. Some of the analytics are really amazing, and the info we get from the surveys is really wonderful. However, when it comes to more intricate reporting Lattice doesn't make it easy to find the data I am looking for. For example, figuring out which managers have not yet completed their downwards reviews.

Ashley
HR Manager in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

1.5 Years Later - An Honest Lattice Review

5.0 8 months ago

Comments: Fantastic - everyone from tech support to our implementation team, customer success representative are so helpful. They are always willing to hear product feedback, accept ideas and help to advise on your strategy. I truly look to the Lattice team as an extension of my own - they are true partners and the gold standard when it comes to customer service.

Pros:

With Lattice, not only is the platform great as a full "people success" suite of tools, but it is easy to use and easy to implement and enhance thanks to Lattice's fantastic team of client support (tech support, implementation consultants, customer success reps, etc...). From our perspective, we initially purchased Lattice as a solution to a manual and broken performance management process, but what we got was so much more than that. Now, we are using the tool to help manage and scale our compensation structure and practices across our organization and enhance our bonus payout process using Compensation Cycles. We are also developing comprehensive career pathing tools to help our employees better understand what their career trajectory could look like with us. That alone has helped us improve our people success strategy by lightyears and we are still barely scratching the surface of this tool's true impact and capability.

Cons:

Two things - 1. It is not cheap (but with that, you get what you pay for and this tool is worth every penny) and 2. It is very customizable and has a ton of capabilities - so don't go into it without a basic understanding/strategy of how you will use the tools (do this to help maximize your user adoption, spend and overall value)

Verified Reviewer
Verified LinkedIn User
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Lattice Review - NonProfit Org

4.0 8 months ago

Pros:

I like modern and sleek look of Lattice and how many different features they have. It's really useful to be able to add on the features and I know Lattice is always creating more. The thing I LOVE the most about Lattice is their customer support options. They have sooo many useful tutorials and the chat support is always available and incredibly fast and helpful.

Cons:

Lattice has a ton of functionality but occasionally I find moments where they are missing features I find basic like dates appearing in the performance review packets or ability to mass download data.

Rafael
Analyst in UK
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A nice way of showing you care

5.0 4 months ago

Comments: Overall, I love lattice and I use it absolutely every week. I love seeing the feedback I received, and I also appreciate the exceptional work my colleagues do and that's a way of spending a few minutes and shouting out the good things they have done.

Pros:

I'm gonna be honest and say that the best feature offered by Lattice by far is the feedback that you can provide and receive. Depending on your team and your own performance, you can end up having a library of impressive feedbacks showing your commitment to your work or to your team. It is a great way of building up morale and also it is easier to get a pay rise when you have literally hundreds of good feedbacks about your work ethics.

Cons:

Lattice tries to do a little bit of everything and sometimes it comes short. For instance, after a review with my manager, the platform try to create a checklist of everything that has been discussed and prepares that for the next week. In a lot of ways, it is a positive, but for some reason, it feels like it comes up short.

Alina
People and Talent Lead in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Implemented Lattice last year

4.0 8 months ago

Comments: Lattice is a great tool, but some setting it up can be confusing and you really need managers to see the value in these features and buy in to get high utilization.

Pros:

For performance management + employee engagement, their features are super helpful. Reviews, Feedback, 1:1s, and Grow offer a lot of great features to identify, record, and improve performance of each employee. All the features tie into one another so it's really comprehensive. The Engagement feature is great for administering surveys to gather feedback + build action plans, which you can do within the platform as well. They also just rolled out AI in their platform which is pretty cool.

Cons:

Setting up the platform or trying to navigate it is at times confusing and not intuitive - for example, it requires a few extra clicks to get where you want to be, or if you want to change a specific option you may have to upload a spreadsheet instead of there just being a setting, etc. Not the end of the world but like I said can be confusing. It's also pricier than other options out there.

nicole
Sr HR Ops Generalist in US
Biotechnology, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Solid Employee Engagement Platform

4.0 8 months ago

Comments: The tool is very useful and we've had a chance to get things up and running very quickly. We've been bounced around a bit with account managers over the year which has been less than great. Additionally, our account team has not done a great job of providing meaningful quarterly checkins- the usage/adoption metrics they provide are awful which then makes any comparison we draw to our own usage useless. I would suggest working with our team to come up with appropriate adoption targets and then analyzing our actuals against goal for a more meaningful review process.

Pros:

The system works well. We rarely see systems bugs and the modules seem to interconnect quite well. Our employees have adopted certain aspects of the tool readily- namely feedback, surveys, 1x1s, and reviews. I like that I can impersonate an employee so I'm able to see what they're seeing in order to provide helpful troubleshooting guidance. The customer support team is excellent.

Cons:

Some aspects of the system are not intuitive and it takes multiple clicks to get to an area that shouldn't be buried. For example- a manager of managers who wants to view progress of their direct reports on review completion during the review cycle, really needs to dig to get to the right screen to view progress.

Jennifer
Manager, People ops in US
Arts & Crafts, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Thanks, Lattice!

5.0 8 months ago

Pros:

Everything from selection through implementation has been easy and wonderful

Cons:

honestly it has been a breeze so far - no large negative feedback

James
CEO in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Better than nothing with a lot to be desired

4.0 8 months ago

Pros:

Having a central place to manage 1:1s and performance reviews is an improvement to managing those functions in a more ad hoc manner (i.e. in documents, note taking apps, etc.)

Cons:

1) The ability to sync action items from 1:1s or goals to other task management applications. Not being able to do so creates duplicate system management issues to have a consolidated to-do list. 2) The ability document ad hoc meetings in addition to recurring 1:1s, using the 1:1 template and functionality. 3) The ability to more easily manage OKRs, including the ability to sort and make bulk updates.

Shandora
LMS Admin in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Overall, great addition to our company

4.0 8 months ago

Pros:

Lattice has been a great addition to our company. Previously we were using different systems for tracking, survey, and performance reviews. With Lattice we're able to move all of those things into one system. We are also able to do things with Lattice that we didn't do before (ie meeting agendas)!

Cons:

We'd love to have a group meeting agenda option. There's word of it coming soon, so can't wait!

Sheryl
Human resource assistant in US
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use performance tracking solution

5.0 last year

Comments: Overall the tool has helped review performance and setting goals which has lead to improved efficiency and output.

Pros:

I like that the tool has an easy to use interface which helps ease the process of performance review which fosters improvement in productivity.

Cons:

The cost is considerably high compared to its alternatives

Brian
People and Operations Lead in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Five Stars for Lattice

5.0 8 months ago

Pros:

Lattice is very easy to use and their customer support is stellar. Not only does the HR team love it but employees say it is the best system they have ever used too!

Cons:

From time to time there are little glitches. But nothing the customer service team can not assist with. If there is no work around to a problem we can leave product feedback and it is taken seriously.

Debbie
Asst. Director in US
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool for evaluations

5.0 8 months ago

Comments: Excellent. This is our 2nd year and we're very pleased.

Pros:

Ease of use, comprehensive review system, excellent support

Cons:

Tends to be a bit confusing and sometimes it's not intuitive to drill down to the level we want.

Hayley
Programmatic Trader in Canada
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Lattice Review

4.0 6 months ago

Pros:

We use lattice for company and individual goal setting. I like that it creates a transparent way to share goals; I can see everyone's goals and they can see mine. This is great to track progress for growth/promotion reasons and it keeps me accountable. This also gives me a view into goals across departments so I gain more insight into the overall business.

Cons:

My least favourite thing about lattice is the UI itself. I do not always find its pathways clear, and therefore, navigating can be tricky.

Marian
RH Specialist in Mexico
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

5.0 8 months ago

Pros:

Lattice has a friendly and intuitive interface, it's easy to use it even if it's your first time using a platform for performance reviews

Cons:

There are a lot of things that need manual load/launch, f.e. when you need to add or remove 4 reviewees it's okay, but it's difficult when you're a big company and there are 40 exceptions that you need to load by hand. Also, I would like to have more options to customize the platform!

Shinara
Associate People & Culture Partner in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Performance Management Platform

5.0 2 years ago

Comments: Very happy user.

Pros:

Easy to navigate. Quick customer service responses. 1:1 feature is up on screen with every meeting to capture information. Engagement surveys & performance reviews are clean and easy.

Cons:

Based on feedback from managers not having an overview on 1:1 notes like you would in an excel document that can be beneficial when it comes time to review employee’s performance during EOY cycle.

Sai
Sai
Client Project Manager in US
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Superpowers performance management

5.0 2 years ago

Comments: Lattice has been a great platform and it’s helped make us invest better resources and energy with our team members

Pros:

Lattice is an exceptional platform for managing ongoing performance, feedback from 1:1s, adding milestones for career growth! Very straightforward and intuitive to use

Cons:

Lattice needs more creative and innovative solutions for career growth ladder templates

Meghann
Customer Success Manager in US
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall impressed as a people manager

4.0 3 months ago

Pros:

I love the weekly updates as well as the 1:1 templates. Performance reviews are much easier with lattice!

Cons:

I wish there was a more collaborative component where we could track our team meetings as well.

RODERICK
Vice President in US
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Lattice- good for a bigger company

3.0 5 months ago

Comments: This was effective when the company was performing but during a decline, not helpful

Pros:

A simple way to track employee progress.

Cons:

Doesn't truly track quantifiable KPI and bonus related performance

Lauren
People Operations Intern in Ireland
Consumer Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Lattice Review

4.0 last year

Pros:

Very easy to use. Very efficient customer support

Cons:

Lack of functionality in terms of anonymity

Hans
Hans
Data Engineer in Guatemala
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple and Easy to Use Platform

5.0 last year

Comments: We've been able to formalize 1 on 1 calls and reviews, leaving visible feedback that can be act upon and reviewed further down the line. Though simple, the platform enables certain questions that can help the user give appropriate feedback either to his/her supervisors or people they manage.

Pros:

Lattice was introduced just recently and it was pretty straightforward, you receive email notifications for your reviews and feedback. You can easily view your organization and it's respective hierarchy.

Cons:

I was told implementation was a bit difficult though I wasn't involved in it.

Brendan
Training and Development Coordinator in US
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Lattice Review

4.0 last year

Pros:

Centralized database to store employee performance history and communicate with employees on progression

Cons:

I have no cons about lattice at this time