--- description: Learn more about Rural Billing price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rural Billing Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Rural Billing](/software/15163/rural-billing) # Rural Billing Canonical: https://www.capterra.ie/software/15163/rural-billing Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/15163/rural-billing?page=2) > Full-featured, easy to use and affordable utility billing software solution for the small-to-medium sized utility. > > Verdict: Rated **4.9/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rural Billing? Small-to-Medium sized utility companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 60 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Redline Data Systems - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$2,850.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: US Outlying Islands, United States ## Features - ACH Payment Processing - Billing & Invoicing - Customer Management - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Reporting & Statistics - Work Order Management ## Support Options - Email/Help Desk - Phone Support ## Category - [Utility Billing Software](https://www.capterra.ie/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.ie/directory/20017/utility-billing/software) - [Utility Management Software](https://www.capterra.ie/directory/30972/utility-management-systems/software) ## Alternatives 1. [Submeter Billing](https://www.capterra.ie/software/198687/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.capterra.ie/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews) 3. [ExpenseLogic](https://www.capterra.ie/software/75789/expenselogic) — 4.8/5 (31 reviews) 4. [Zego](https://www.capterra.ie/software/1012995/zego) — 4.5/5 (82 reviews) 5. [authorize.net](https://www.capterra.ie/software/54911/authorizenet) — 4.5/5 (219 reviews) ## Reviews ### "City Clerk" — 5.0/5 > **Rhonda** | *27 April 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The ease of being able to contact support and to get the help that is needed. The process of being able to take the credit cards and having it go directly to the accounts is great\! Being able to get the reports when I need them is GREAT\! I can just go in and get them and not have to wait on anything. They are easy to get ahold of for any issues that may come up. > > **Cons**: The city really has no complaints about Rural Billing; they are easy to work with and get a hold of. No complaints from us. > > When I have had to contact them, I have always been able to have a call or an email back from them. The program is easy to use and the service is great\! ----- ### "Great software for small municipalities\!" — 5.0/5 > **Mary** | *6 October 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Very affordable for small cities. Ease of use. Support is exceptional. Customer and billing management is not overly complicated with things that are unnecessary for a small town (we are less than 250). > > **Cons**: I can't think of one thing I dislike. This software is easy to navigate and the tech support has always been great. > > For our small city, this software was a game changer. I would highly recommend. After looking at several options, I am so thankful we chose Rural Billing. ----- ### "Office Manager" — 4.0/5 > **Ashley** | *22 April 2026* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: It is very user friendly. Tech support is always so helpful even when it is a user error or something I am unsure how to do. > > **Cons**: That the only way for customers to pay on Auto pay is with a credit card. Bank accounts and routing numbers would be so much better. Lately every month I have around 20 customers that their cards did not process and most of the time it's because they had to get a new card because theirs was compromised. ----- ### "Village of Shawnee" — 5.0/5 > **Wendy** | *8 May 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The ease of operating the system, very user friendly. The system is has excellent reports both for the Village and the customers > > **Cons**: Being able to enter a credit adjustment for a customer when they do not have a balance due or the credit exceeds the amount due on the customer's account. > > Exceptional, the customer service is outstanding, the ease of entering data is great. ----- ### "Exceptional Utility Billling Software" — 5.0/5 > **Todd** | *23 February 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of entering data along with the easy flow of navigation. The report menu is very useful and informative. Also was pleased when they integrated online billing and payments including the auto pay function. > > **Cons**: There is nothing that I like least about Rural Billing software since I started using it in the year 2018. > > I have been extremely satisfied with all aspects of the software from entering data to running reports. I would definitely recommend this software for small rural utility systems. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/15163/rural-billing?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/15163/rural-billing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data