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What Is Benchmark Gensuite EHS?

Award-winning, comprehensive, and integrated cloud-based Environment, Health & Safety (EHS) platform, configured and implemented in 3 months or less. Proven best practice-based EHS workflows, organically-developed, purpose-built modules, intuitive functionality, integrated Mobile, pre-built insights, reports, analytics, cutting-edge AI, and advanced tech.

Who Uses Benchmark Gensuite EHS?

Not provided by vendor

Where can Benchmark Gensuite EHS be deployed?

Cloud-based
On-premise

About the vendor

  • Benchmark Gensuite
  • Located in Mason, US
  • Founded in 1997

Benchmark Gensuite EHS support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

Arabic, Chinese, Dutch, English, Finnish and 13 others

Benchmark Gensuite EHS pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Benchmark Gensuite EHS does not have a free version and does not offer a free trial.

About the vendor

  • Benchmark Gensuite
  • Located in Mason, US
  • Founded in 1997

Benchmark Gensuite EHS support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

Arabic, Chinese, Dutch, English, Finnish and 13 others

Benchmark Gensuite EHS videos and images

Benchmark Gensuite EHS Software - Benchmark Gensuite EHS action tracking system
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS compliance calendar
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS incident management
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS inspection tool
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS safety observations
View 6 more
Benchmark Gensuite EHS video
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS action tracking system
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS compliance calendar
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS incident management
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS inspection tool
Benchmark Gensuite EHS Software - Benchmark Gensuite EHS safety observations

Features of Benchmark Gensuite EHS

  • Access Controls/Permissions
  • Activity Dashboard
  • Air Emissions Management
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Budget Tracking
  • Change Management
  • Chatbot
  • Collaboration Tools
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Database
  • Corrective and Preventive Actions (CAPA)
  • Dashboard
  • Data Import/Export
  • Document Management
  • Emissions Monitoring
  • Exceptions Management
  • Forms Management
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Investigation Management
  • Job Management
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Occupational Health Management
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Project Tracking
  • Qualification Tracking
  • Quality Control
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Risk Assessment
  • Risk Management
  • Risk Scoring
  • Root Cause Analysis
  • Search/Filter
  • Speech Recognition
  • Subcontractor Management
  • Sustainability Management
  • Task Management
  • Third-Party Integrations
  • Training Management
  • Version Control
  • Virtual Personal Assistant (VPA)
  • Waste Management
  • Water Management
  • Workflow Management

Benchmark Gensuite EHS Alternatives

ETQ is the world’s most comprehensive, flexible & proven QMS & EHS software for quality-centric organizations in dozens of industries.
Over 1 million users worldwide. User-friendly software to manage Safety Incidents, Training, Permits, Audits, Documents, Risk and more!
Create easy, powerful Asana reports and dashboards to understand where your team spends time, make estimates, and improve velocity.
Proactively identify EHS risks by streamlining incident reporting and providing a real-time picture of safety across the enterprise.
Built for Food Distribution, BFC offers complete traceability from Dock Management, through the warehouse, to operator delivery.
Easily record & report events from any device. Leverage advanced tools to for investigations, find root causes, assign & track actions.
VelocityEHS makes it easy to manage & control workplace incidents with the emphasis on prevention, by analyzing risks and causes.
Leading complete incident management and reporting cloud-based software. Manage all aspects of incidents and near-misses.
FORM OpX improves operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality.

Reviews of Benchmark Gensuite EHS

Average score

Overall
4.4
Ease of Use
3.9
Customer Service
4.4
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rob
Rob
EHS Director (Amazon Account) in US
Verified LinkedIn User
Airlines/Aviation, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Provides comprehensive visibility across a geographically challenging portfolio.

5.0 6 years ago

Pros:

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Cons:

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Benchmark Gensuite Response

6 years ago

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

James
EHS Director in US
Medical Devices, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

This is the best platform overall for features, functionality, and value.

5.0 2 years ago

Comments: Overall, this software makes managing EHS easier, and I have used other symptoms where I wanted to pull my hair out. Benchmark is the best. It's not the cheapest, but neither is it the most expensive. This is the best platform overall for features, functionality, and value.

Pros:

The software is intuitive, easy to use, and when I introduced it to Supervisors for use, even they agreed and love it!

Cons:

Love the software - it's too bad HR Integration and Single Sign On are add-ons.

Alternatives Considered: EHS Software and ETQ Reliance

Reasons for Choosing Benchmark Gensuite EHS: Truthfully, I am a former Benchmark (Gensuite) user. And at this brand-new company, we started with Benchmark. The company I left was using ETQ reliance and I thought that ETQ was not intuitive nor user friendly. I tried to fairly compare all these options, and ultimately found Benchmark was the best.

Switched From: EHS Software and ETQ Reliance

Reasons for Switching to Benchmark Gensuite EHS: Same as above.

Denise
US
Used the Software for: Not provided
Reviewer Source

Powerful, but inflexible

3.0 7 years ago

Comments: The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:
' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.
Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Benchmark Gensuite Response

7 years ago

Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)

Alan
EHS Specialist in US
Chemicals, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent solution for our needs

5.0 3 years ago

Comments: Gensuite customer service has been excellent. Our account representatives are very responsive.

Pros:

The software is designed for its intended use so they have already considered elements that I could never have imagined. It works extremely well for its purpose.

Cons:

Doing mass uploads via Excel workbooks requires certain security settings that our company's I.T. environment cannot handle. I had to upload from my personal computer.

Jennifer
EHS Program Manager in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Benchmark ESG overall review

4.0 2 years ago

Comments: HEICO has had a really great experience with the Benchmark Team! I feel like sometimes we have some crazy ideas but we are never told no. Our Benchmark team always tries to meet us in the direction we want to go, they listen to our request, go back to their developer team where they research what we are asking. They remain in constant communication with us to make sure they’re really understanding exactly what we are asking. They take the time to ask additional questions, provide suggestions and even give examples of successes with other projects they think would benefit us. We have had a really positive relationship with the Benchmark team!

Pros:

At HEICO we use an application called Benchmark Concern Reporting that enables our employees to log concerns from anywhere in the facility. We have set a goal where we really want our employees utilizing our Benchmark Concern Reporting Application more, last fall we worked with the Benchmark ESG team to launch the short form, a simple data collection method for employees that allows them to capture the Who, What, Where, and When of a Concern, and QR code capabilities for easy scanning/logging. Last year at this time we only had 1200 concerns turned in from across our enterprise, this year we are looking at over 2600, the reason that we are able to have that higher increase in usage is because the QR codes really make it easier, that specifically would be able to turn into an encrypted link, so our people on shop floor, that might not have email and they might not have user ID in the Benchmark system are still able to utilize the tool and communicate with us and tell us what are their actual concern right there on the shop floor.

Cons:

No Negative Comments at this time.