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What Is Benchmark Gensuite EHS?
Benchmark Gensuite's Incident Management Software offers a comprehensive solution for organizations to efficiently handle incidents across various domains like Environmental, Health, & Safety, Quality, and Security. It prioritizes employee safety by providing tools for standardized incident reporting, real-time updates, thorough investigations, and root cause analysis. The software enables seamless integration with other systems for comprehensive case management, trend analysis, and proactive risk prevention. By leveraging AI-based incident classifications and identifying potential risks, organizations can gain valuable insights, ensure compliance, and minimize workplace incidents, ultimately enhancing overall program visibility and operational resilience.
Who Uses Benchmark Gensuite EHS?
Not provided by vendor
Where can Benchmark Gensuite EHS be deployed?
About the vendor
- Benchmark Gensuite
- Located in Mason, US
- Founded in 1997
Benchmark Gensuite EHS support
- Phone Support
- 24/7 (Live rep)
Benchmark Gensuite EHS pricing
Starting Price:
- No free trial
- No free version
Benchmark Gensuite EHS does not have a free version and does not offer a free trial.
About the vendor
- Benchmark Gensuite
- Located in Mason, US
- Founded in 1997
Benchmark Gensuite EHS support
- Phone Support
- 24/7 (Live rep)
Benchmark Gensuite EHS videos and images
Features of Benchmark Gensuite EHS
Reviews of Benchmark Gensuite EHS
Best EHS Software
Comments: We have increased near miss reporting and employee engagement beyond expectations
Pros:
Training tracker and all the apps have added so much value and help the culture shift in the Organization
Cons:
No Security gate log to manage emergency evacuations
Alternatives Considered: Dakota Series
Reasons for Switching to Benchmark Gensuite EHS: Best on the market
What did we do before Gensuite????
Comments: I cannot tell you just how happy I am to have this awesome software. Employee Safety and Health is a crucial department in any company and with this software, you are able to identify injury trends that can assist you in making the right steps to cease or at very least, decrease the possibility of another like injury. It has been amazing to see the progress we have made in just a little over a year now. Before Gensuite, we had no way of determining the areas or issues that were resulting in injuries. And this is just one small aspect of Gensuite. I could go on and on in reference to all of the applications that Gensuite has to offer. So many capabilities. I have found that anything that I am interested in tracking, Gensuite has an application that will do just that. It offers your company organization and accountability. It has made my work life so much more efficient because Gensuite manages my responsibilities. That takes a huge load off of my mind. I am also responsibility for PPE, Permit and Wastewater System Management. All of these responsibilities are also managed through Gensuite. The most time consuming aspect is getting the information into the system. But once you do, you can have peace of mind that all is well. The email generated reminders are so very helpful in assisting you when tasks are due that have been assigned to a specific person; email reminders will generate when closure of a task is due, when documents or reports are do and even notifies the appropriate person(s) when a task is complete and or past due. I'm so excited to be a part of this program and would tell anyone who is looking for a means of managing, not only Employee Safety and Health, but any other area, to look no further, GENSUITE IS WHAT YOU ARE LOOKING FOR!!!
Pros:
All of its wonderful capabilities and the program is very easy to use.
Cons:
The only thing that I can think of is the capability of making more of the data changes within the system that are job or area specific to your company.
Inflexible, expensive, and inconsistent.
Comments: It helped us to realize exactly what we wanted in EHS software by noting all the things Gensuite can't do.
Pros:
If your business is structured exactly like GE, Gensuite will work great for you. It does basic incident reporting well, and does a good job of managing action items.
Cons:
The internal architecture of the software is inflexible. It will not allow you to make changes to forms. The user interface is ridiculously complex, and cannot be changed. After four years of use, my employees still complain about how difficult it is to enter information. If you want to make any custom changes, be prepared to open your wallet, and even then it still won't do exactly what you want it to. The user experience is so bad that Gensuite has become a joke for employees (when facing a challenging situation they say "it's still easier than Gensuite).
Benchmark Gensuite Response
7 years ago
Mike, Thank you for taking the time to advise of your experience with Gensuite. It is only through feedback such as yours that we are able to improve upon the service that we provide to our valued partners. We are disappointed to hear that your user experience with Gensuite hasn't been positive and are committed to working with you and the Hawkins team to ensure that Gensuite is configured in an easy to use way for your users and to support your goals and program objectives. Our VP of Customer Service and Delivery and I would like to have a call with you at your earliest convenience to discuss your needs and to put together an action plan for next steps. We will reach out to you via email to coordinate and look forward to speaking with you. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.
Enviropacific's journey to digitisation with Gensuite
Comments:
Our organisation was looking to initiate the transition of our system from the paper based collection of data to a digital solution. We came across Gensuite and knew at once it was the best fit for our business. The simple user interface coupled with a powerful back end means that our users get a system that is easy to use and the business gets a system that provides meaningful data analysis to help improve performance.
From initial scoping through to implementation planning and ongoing support has been great, local support backed by global resources means we deal with a small team that understands our business who are supported by a global network of technical specialists able to resolve any issue.
Pros:
The modular nature of the platform means the solution can be tailored to suit the business’ needs and this can be expanded over time. It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for. The simple user interface, the dedicated App and the ability to configure the platform have provided us with an easy transition to the platform.
Cons:
The initial configuration can be overwhelming as the back end of some modules have such an immense capability, whilst this is not inherently a bad thing, it can be daunting at first and can create a need for further development work once the organisations understanding of the application catches up with the capabilities of the platform.
Gensuite use 'outside of their comfort zone'
Comments: My organization's use of Gensuite created new challenges for Gensuite; Wakefern is a grocery Co-op with multiple Members and information from one group isn't to be shared with the others; various toll gates had to be created to protect the integrity of Members' information and still allow Wakefern access. I'd like to note that my scoring for Features and functionality was not at the highest but doesn't reflect Gensuite itself. It's based on my division's use of Gensuite which isn't solely Compliance, Safety or Environmental driven. We developed our own use if I&M different than most of your users. Support has been great - always available and accommodating.
Pros:
I like the software as it can be applied to multiple tasks and across various user groups. All the information an organization needs is available on one platform.
Cons:
Most enhancements come at an additional cost for programming; these enhancements add value to Gensuite as a whole and once the enhancements are made, that creates more opportunities for Gensuite to branch out. With that said, I would suggest a rebate to the organization that funded the programming.