---
description: Learn more about VirtualPBX price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: VirtualPBX Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip)

# VirtualPBX

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> Power your business with the award-winning Talk and Text service by VirtualPBX. Save up to 80% off VoIP today\! Starting at $18/mo\!
> 
> Verdict: Rated **4.7/5** by 36 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses VirtualPBX?

VirtualPBX serves a diverse market of small to enterprise-sized businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 36 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VirtualPBX
- **Location**: San Jose, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: VirtualPBX offers monthly and annual payment options.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Mexico, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automatic Call Distribution
- CRM
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transcription
- Call Transfer
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management
- Customisable Reports
- Dashboard
- Event Triggered Actions
- File Sharing
- File Transfer
- IVR
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Queue Management
- Recording
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Scheduled Messaging
- Softphone Software
- Surveys & Feedback
- Two-Way Audio & Video
- Video Chat
- Virtual Extensions
- VoIP
- Voice Mail

... and 8 more features

## Integrations (14 total)

- Asana
- Clio
- Dropbox Business
- Freshdesk
- Gmail
- Google Calendar
- Google Sheets
- HubSpot CRM
- Microsoft Teams
- Salesforce Platform
- Shopify
- Slack
- Trello
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ie/directory/30084/telephony/software)
- [SMS Marketing Software](https://www.capterra.ie/directory/30842/sms-marketing/software)
- [VoIP Software](https://www.capterra.ie/directory/30940/voip/software)
- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)
- [Digital Workplace Software](https://www.capterra.ie/directory/31536/digital-workplace/software)

## Alternatives

1. [3CX](https://www.capterra.ie/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Ringover](https://www.capterra.ie/software/169627/ringover) — 4.7/5 (858 reviews)
3. [800.com](https://www.capterra.ie/software/208208/800-com) — 4.7/5 (313 reviews)
4. [Nextiva](https://www.capterra.ie/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [RingEX](https://www.capterra.ie/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5

> **Amanda** | *23 October 2025* | Executive Office | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful.
> 
> **Cons**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive.  I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually.
> 
> Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected.

-----

### "\[sensitive content hidden\] was my guardian angel." — 5.0/5

> **Paul** | *25 August 2025* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: That \[sensitive content hidden\] got my line ported \&amp; set up in a few days so I did not suffer any down time for my business.
> 
> **Cons**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far.
> 
> Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far.

-----

### "Good Value and Customer Service" — 5.0/5

> **Bill** | *25 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way.
> 
> **Cons**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction.
> 
> Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help.

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### "VirtualPBX has made my job easier\!" — 5.0/5

> **Crystal** | *29 May 2024* | Religious Institutions | Recommendation rating: 9.0/10
> 
> **Pros**: Being able to access my voice messages from my email.
> 
> **Cons**: Recording the greetings was a bit confusing for me
> 
> I have a very positive experience using VirtualPBS

-----

### "I really like VirtualPBX and Virtual Text" — 5.0/5

> **Tom** | *22 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: How it goes everywhere with us and is accessible on all our devices
> 
> **Cons**: We didn't like working out all the bugs to start with

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## Links

- [View on Capterra](https://www.capterra.ie/software/149117/business-voip)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149117/business-voip> |
| de-AT | <https://www.capterra.at/software/149117/business-voip> |
| de-CH | <https://www.capterra.ch/software/149117/business-voip> |
| en | <https://www.capterra.com/p/149117/Business-VoIP/> |
| en-AE | <https://www.capterra.ae/software/149117/business-voip> |
| en-AU | <https://www.capterra.com.au/software/149117/business-voip> |
| en-CA | <https://www.capterra.ca/software/149117/business-voip> |
| en-GB | <https://www.capterra.co.uk/software/149117/business-voip> |
| en-IE | <https://www.capterra.ie/software/149117/business-voip> |
| en-IL | <https://www.capterra.co.il/software/149117/business-voip> |
| en-IN | <https://www.capterra.in/software/149117/business-voip> |
| en-NZ | <https://www.capterra.co.nz/software/149117/business-voip> |
| en-SG | <https://www.capterra.com.sg/software/149117/business-voip> |
| en-ZA | <https://www.capterra.co.za/software/149117/business-voip> |
| es | <https://www.capterra.es/software/149117/business-voip> |
| es-AR | <https://www.capterra.com.ar/software/149117/business-voip> |
| es-CL | <https://www.capterra.cl/software/149117/business-voip> |
| es-CO | <https://www.capterra.co/software/149117/business-voip> |
| es-CR | <https://www.capterra.co.cr/software/149117/business-voip> |
| es-DO | <https://www.capterra.do/software/149117/business-voip> |
| es-EC | <https://www.capterra.ec/software/149117/business-voip> |
| es-MX | <https://www.capterra.mx/software/149117/business-voip> |
| es-PA | <https://www.capterra.com.pa/software/149117/business-voip> |
| es-PE | <https://www.capterra.pe/software/149117/business-voip> |
| fr | <https://www.capterra.fr/software/149117/business-voip> |
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| fr-CA | <https://fr.capterra.ca/software/149117/business-voip> |
| fr-LU | <https://www.capterra.lu/software/149117/business-voip> |
| it | <https://www.capterra.it/software/149117/business-voip> |
| nl | <https://www.capterra.nl/software/149117/business-voip> |
| nl-BE | <https://www.capterra.be/software/149117/business-voip> |
| pt | <https://www.capterra.com.br/software/149117/business-voip> |
| pt-PT | <https://www.capterra.pt/software/149117/business-voip> |

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